Casa Emma Hotel Boutique

Hotels
Independent
8.6 (65 reviews)
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001 , Cartagena , CO

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Porter/bellhop
Smoke-free property
Tours/ticket assistance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Excellent location
Friendly staff
Cute boutique hotel
Cons:
Inconsistent cleaning
Lack of certain amenities
Room temperature issues

Categories

Cleanliness
7.73
Cleaning was inconsistent, only done once during the stay.
Service
9.2
Staff was friendly and willing to help at all times.
Location
9.24
Excellent location, very central.
Room Quality
8.19
Room was neat but could use more furniture and updates.
Amenities
8.22
Lacks some expected amenities like a safe and a fridge.
Value for Money
8.68
Good value given the location and cleanliness despite some issues.
Food and Beverage
8.73
Standard quality for this hotel tier.
Overall Experience
8.8
Overall a pleasant stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:39

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary wireless internet access during your stay at Casa Emma Hotel Boutique.

Concierge Services and Convenient Amenities
Take advantage of concierge services and daily housekeeping, ensuring a comfortable and hassle-free experience.

Central Location near Major Attractions
With a prime location in Cartagena, you'll be just a short walk from iconic landmarks like the Clock Tower and Walls of Cartagena.

Experience the best of Cartagena at Casa Emma Hotel Boutique - book now for a memorable stay in the heart of the city.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 65 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
P
Philip
6
Pros:

Had issues with the WiFi on my last night/day. It seems a very new establishment and not quite finished, work still going on. Nice enough room though and comfortable bed. Staff were friendly and helpful, just a shame about the WiFi as it affected the tv also

2025-10-12 via Nuitee
S
sarah family
10
Pros:

Casa Emma was clean and cozy. The staff was so wonderful, especially Jesus! He was very helpful and friendly. Make sure to bring your own toiletries as the options are limited but they offer free coffee and a fruit plate. The beds are comfortable and the pool, although small, is nice and clean. Great place for the cost!

2025-10-02 via Nuitee
C
Cali Alejandro family
10
Pros:

Excelente ubicacion

2025-08-29 via Nuitee
T
Tianbi partner
6
Pros:

No English speaking. No facilities in the room

2025-08-22 via Nuitee
C
Cynthia friends
10
Pros:

Shower too hot. Didn’t know how to adjust. No hair dryer

2025-08-11 via Nuitee
I
Ixchel friends
8
Pros:

Está súper céntrica, trato súper agradable, solo que no hacían la limpieza, solo un día nos la hicieron

2025-08-08 via Nuitee
B
Bret
10
Pros:

Great property, updated with a rustic style. The bed was awesome! Only improvements would be to the hot water heater on the shower as it is hard to regulate the temperature of the water.

2025-07-27 via Nuitee
V
Verified traveler
8
Pros:

Nice room. Small but neat. Could use a small table or other piece of furniture other than a camp stool. Closet is too tall for hanging up clothes.

2025-07-08 via Nuitee
E
Emy Santana González family
8
Pros:

This was a very cute boutique hotel. But it needs some additions to be rated a 5 star. The rooms lack a bit of paint and the showers are either very cold or very hot. The room is also missing a save to put money and important documents as well as a small fridge. Besides that, the place was very clean and the staff was willing to help at all times.

2025-06-13 via Nuitee
R
Rafael
8
Prático e Eficiente
Pros:

A Casa Emma é uma ótima opção de custo benefício pra quem procura agilidade e deseja ficar perto de exatamente tudo! Embora os quartos sejam bem pequenos os funcionários são extremamente educados e atenciosos e o ambiente é agradável mesmo estando em reformas! Como passávamos o dia todo fora, o hotel atendeu super bem as minhas necessidades!

2025-06-02 via Nuitee
J
John
10
Pros:

Excellent hotel, great location and breakfast, quiet.

2025-05-29 via Nuitee
R
RENEE partner
10
Pros:

Casa Emma Hotel was amazing. The rooms were clean cosy and spacious and the pool was perfect to relax by. The staff were very friendly and accomodating! The building is beautiful and in the best location, a short walk to everything you need. Would highly recommend!

2025-05-24 via Nuitee
K
Kathia del Rocio family
10
Pros:

Muy amables, todo tranquilo seguro y fácil de acceso

2025-05-08 via Nuitee
T
Terri
8
Pros:

The property was centrally located, which was convenient, but that also means it’s right in the hustle and bustle, where the prostitutes and people aggressively selling stuff congregate. The property itself was beautiful, and the employees were kind and helpful. The pool seemed to have a leak or something as the water level kept getting lower and lower, so I didn’t go in, but it’s a nice little spot to relax and unwind.

2025-05-05 via Nuitee
M
Maria partner
10
Pros:

Estuvimos muy contentos… perfecta para unos días de descanso. Y cerca de todo!

2025-04-19 via Nuitee
V
Verified traveler
8
Pros:

Almost perfect! Damp in the shower would need attention.

2025-04-08 via Nuitee
S
Soraya
10
Descanso tranquilo
Pros:

Muy buena experiencia, esta super bien ubicado!

2025-04-03 via Nuitee
N
Nelsi friends
10
Pros:

Great experience, nice staff and the breakfast was delicious too. I’ll definitely back soon. Thanks

2025-04-03 via Nuitee
Y
Yrma
8
Pros:

L’hotel est extrêmement bien située. Il est aussi jolie, mais les finitions ne sont pas bien faite. Il n’y a ni table de chevet ni frigidaire. Aussi, j’aurais aimé qu’il y ait un loquet a l'intérieur de la chambre pour plus de sécurité car je voyagais solo. Finalement, le quartier est bruyant et on entend tout ce qui se passe dehors lorsque nous sommes dans la chambre.

2025-03-29 via Nuitee
M
Michèle
10
Quiet in the middle of Cartagena!
Pros:

Excellent small hotel, right in the middle of the historical center but the rooms are away from the street so it's very quiet. The staff is extremely nice and helpful. The breakfast is the same every day but very tasty and enough (eggs ith toast, cheese, a plate of fruit, and a juice -- of a local "exotic' fruit). AC most welcome. I put 4 stars for comfort only because there is no chair or a night table in the room (just the bed) and the light was not over the bed in my room.

2025-03-27 via Nuitee