Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive Staff
Great Location
Clean and Comfortable Rooms
Good Amenities
Cons:
Cleanliness Issues
Value Concerns

Categories

Cleanliness
8.15
Multiple mentions of cleanliness issues, including mold and poor bathroom hygiene.
Service
9.99
Staff consistently praised for their attentiveness and helpfulness.
Location
9.66
Frequent mentions of a great location, easily accessible with various amenities nearby.
Room Quality
9.11
Some rooms praised for amenities, but there were issues noted regarding noise and maintenance.
Amenities
9.64
Specifically praised SPA and good breakfast offerings.
Value for Money
8.6
Mixed feedback; some felt it was good value, while others thought it did not meet expectations.
Food and Beverage
9.65
Positive remarks about the quality and variety of food during breakfast and dinner.
Overall Experience
9.62
Generally positive experiences reported, with exceptions for cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:09

Property Description

Luxurious Accommodation
Kaya Hotel Amman, located in Amman, offers a luxurious stay with air-conditioned rooms, modern amenities, and a welcoming atmosphere. Guests can enjoy comfortable beds, a flat-screen TV, and a private bathroom in each room, ensuring a relaxing stay.

Convenient Facilities
This 4-star hotel provides a range of convenient facilities such as free WiFi, a business centre, concierge service, and airport transfers. The 24-hour front desk and room service cater to guests' needs promptly, while the daily breakfast offers a variety of delicious options to start the day right.

Ideal Location
Situated near major attractions like Temple of Hercules and Al Hussainy Mosque, Kaya Hotel Amman is the perfect choice for travelers interested in exploring the rich history and culture of the area. Book your stay now and experience luxury in the heart of Amman.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Mar 1, 2026 until Sun, May 10, 2026

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.3
Based on 1782 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.64
Value for Money: 8.6
Food and Beverage: 9.65
Overall Experience: 9.62
M
Mohammad • solo_traveller • il
8
2026-04-11 • via Nuitee
S
Siham • family_with_children • il
10
2026-04-10 • via Nuitee
S
Siham • family_with_children • il
10
Pros:

מקום שקט מתאים למשפחות חדרים מרווחים
מיקום מצויין קרוב להכל
צוות אדיב ועוזר עם הכל.

2026-04-10 • via Nuitee
S
Siham • family_with_children • il
10
2026-04-10 • via Nuitee
S
Sara • extended_group • it
9
2026-04-07 • via Nuitee
R
Rabiaa • family_with_children • de
10
2026-04-06 • via Nuitee
R
Roaya • couple • il
10
2026-04-05 • via Nuitee
O
Omar • family_with_children • ae
10
Pros:

Clean comfortable room, nice view, staff are friendly and very helpful.

Cons:

Nothing.

2026-04-05 • via Nuitee
العنزي • extended_group • sa
10
Pros:

اقامة جميلة وهادئة

2026-04-05 • via Nuitee
H
Hamza Assi • family_with_children • il
10
Exceptional staff with great service. Great money for value. Highly recommend
Pros:

Exceptional place with exceptional staff. Really felt like I was home and between friends.
Very friendly and welcoming people. Room was cozy and spacious.

Cons:

Toilet could use some maintenance.
Breakfast needs some veggies and fruit.

2026-04-05 • via Nuitee
M
Mohammed Jarrar • solo_traveller • ps
9
2026-04-05 • via Nuitee
W
wael • solo_traveller • kw
10
2026-04-03 • via Nuitee
C
Carlos • couple • es
10
execelente
Pros:

muy buen hotel

Cons:

nada

2026-04-03 • via Nuitee
M
M • couple • gb
10
2026-04-03 • via Nuitee
W
wael • solo_traveller • kw
10
A comfortable and enjoyable stay with friendly staff, excellent service, and great food.
Pros:

I had a wonderful stay at your hotel. The staff were professional, friendly, and attentive, making me feel truly welcomed.
The room was clean and comfortable, and the food was excellent delicious and beautifully presented.

Thank you for the great hospitality. I look forward to visiting again.

Cons:

Nothing in particular everything met my expectations and the overall experience was very pleasant.

2026-04-01 • via Nuitee
B
Batoul • family_with_children • ae
10
Amazing! ❤️
Pros:

Amazing in every way, i travel a lot and work in quality management, must say, customer service was excellent, cleanliness, hospitality, atmosphere all top!
the spa was of full service hair, nails, massage, Moroccan bath... etc spotless clean and luxurious like i see in 5 star hotels in Dubai!
kind and professional staff, all jump to help you and make u feel welcomed from the manager to all workers 😊
I've been there for a short stay in difficult personal circumstances yet they made it a joyfull stay.
definitely highly recommend, no matter what your business in Amman you will love it. 😊♥️

2026-04-01 • via Nuitee
T
Tareq • family_with_children • jo
8
Perfect Staff
2026-03-31 • via Nuitee
P
PASCALE • family_with_children • fr
8
2026-03-29 • via Nuitee
A
Ahmad • family_with_children • il
10
Pros:

مكان نظيف والطاقم كثير لطيف ، الفطور كثير مرتب ونظيف ، بنصح بشده

Cons:

كل شي تمام

2026-03-29 • via Nuitee
H
Hassan • extended_group • il
10
Cool staff good service also recommend
Pros:

Friendly staff the rooms new and clean the location is good close to the city center and abdli

2026-03-28 • via Nuitee