El puente Hotel Boutique

Hotels
7.9 (72 reviews)
Urbanizacion San Isidro F12 - debajo del puente de Fierro , Arequipa , pe

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
Massage services
Non-smoking throughout
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Review Highlights

Pros:
Comfortable beds
Friendly staff
Nice terrace
Cons:
No elevator
Room size issues
Location far from center

Categories

Cleanliness
7.56
Overall cleanliness praised, but some reviews noted room hygiene issues.
Service
8.53
Most guests highlighted the friendliness and helpfulness of the staff.
Location
7.07
Some guests mentioned it being far from the center and not ideal for walking.
Room Quality
7.52
Rooms noted as small or having ventilation issues, but some guests found them comfortable.
Amenities
8.05
Good amenities like a nice terrace and clean facilities, though lacked an elevator.
Value for Money
8.51
Guests felt that the overall experience was good for the price, especially with the breakfast.
Food and Beverage
8.06
Breakfast was enjoyed by many, with some suggestions for improvement on coffee.
Overall Experience
7.93
A generally positive experience with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Charming Boutique Hotel in Arequipa

Concierge Services and Family-Friendly Accommodation
Experience personalized service with our concierge services and relax in our family-friendly rooms.

Cozy Shared Lounge and Terrace
Unwind in our cozy shared lounge or enjoy the beautiful views from our terrace.

Convenient Location near Major Attractions
Explore Arequipa with ease, as popular attractions like Melgar Stadium and Goyeneche Palace are just a stone's throw away.

Book now to experience the perfect blend of comfort and convenience at El puente Hotel Boutique.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 72 reviews
Cleanliness: 7.56
Service: 8.53
Location: 7.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 7.93
N
Noemi Del Carmen • extended_group • es
10
2026-03-13 • via Nuitee
P
Ponce Cusi • couple • pe
10
2026-03-12 • via Nuitee
A
Alberto • extended_group • pe
10
Pros:

la vista del lugar

Cons:

la ruta para llegar

2026-03-11 • via Nuitee
B
Binicio • extended_group • pe
9
Grata
Pros:

La ubicacion

Cons:

Nada

2026-03-07 • via Nuitee
M
Maude • couple • fr
5
Pros:

Literie confortable, petit déjeuné correct, résidence sécurisé et fermé la nuit, nous avons donc pu laisser notre voiture en sécurité.

Cons:

Taux de change à leur guise ce que nous trouvons très moyen, nous avons donc payé plus cher que ce qui était annoncé sur Booking.
La fenêtre ne se ferme pas en totalité, rideaux non opac, donc chambre très lumineuse à partir de 5h30 du matin, chambre mal insonorisée.

2026-02-26 • via Nuitee
C
Colberth Jenson • family_with_children • pe
8
Pros:

La ubicación

Cons:

N.A

2026-02-22 • via Nuitee
C
Clarita • family_with_children • pe
10
2026-02-14 • via Nuitee
P
Patrice • family_with_children • ca
8
2026-02-12 • via Nuitee
E
Eduardo • family_with_children • pe
10
Pros:

Su gente

Cons:

La camita sonaba un poquito

2026-02-11 • via Nuitee
E
Eduardo • family_with_children • pe
10
Pros:

Todo

Cons:

Nada

2026-01-27 • via Nuitee
F
Fabrizio Bella • family_with_children • br
9
2026-01-22 • via Nuitee
G
Gonzalo • solo_traveller • pe
1
Confirmaron la reserva pero no tenían habitaciones
Cons:

Personal inpeto e inútil que no sirve para el puesto de recepción, incapaz de desempeñar una labor tan sencilla como lo es la de asignar habitaciones.
La primera vez que me hospedé estuvo regular para malo, a partir de las 6 am hubo ruidos de martillo y aparentes reparaciones del piso de arriba y no me dejaron descansar, hoy hice una reserva por 2 noches, la cuál fue confirmada pero cuando llegué al hotel dijeron que solo tenían disponibilidad de 1 día y qué podían recomendarme otros hoteles(pésimo), quise quedarme 1 noche porque estaba cansado del viaje pero para colmo la habitación no estaba lista a pesar de que el check in era a partir de las 12pm, quisieron hacerme esperar hasta las 2pm (ridículo) por lo que decidí irme a otro hotel, y no contentos con eso la tipa de la recepción se quedó con mi dni y tuve que regresar por él.
Pésimo desempeño y organización del hotel, personal inepto y mala experiencia, no lo recomiendo.

2026-01-19 • via Nuitee
D
Diego • solo_traveller • pe
8
2026-01-19 • via Nuitee
H
Hugo • family_with_children • pe
7
2026-01-19 • via Nuitee
J
Julio • family_with_children • pe
6
2026-01-18 • via Nuitee
J
Jacqueline • family_with_children • bo
9
2026-01-18 • via Nuitee
R
Rosario • family_with_children • pe
10
Pros:

Compromiso con el servicio

Cons:

Todo bien

2026-01-16 • via Nuitee
N
nayda • family_with_children • pe
9
Pros:

La atención por parte del personal.

Cons:

El tipo de cambio es muy alto.

2026-01-15 • via Nuitee
J
Jsufredo • family_with_children • pe
10
2026-01-13 • via Nuitee
Y
Yhon • family_with_children • pe
10
2026-01-13 • via Nuitee