El puente Hotel Boutique

Hotels
7.9 (79 reviews)
Urbanizacion San Isidro F12 - debajo del puente de Fierro , Arequipa , pe

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Nice terrace
Cons:
No elevator
Room size issues
Location far from center

Categories

Cleanliness
7.56
Overall cleanliness praised, but some reviews noted room hygiene issues.
Service
8.53
Most guests highlighted the friendliness and helpfulness of the staff.
Location
7.07
Some guests mentioned it being far from the center and not ideal for walking.
Room Quality
7.52
Rooms noted as small or having ventilation issues, but some guests found them comfortable.
Amenities
8.05
Good amenities like a nice terrace and clean facilities, though lacked an elevator.
Value for Money
8.51
Guests felt that the overall experience was good for the price, especially with the breakfast.
Food and Beverage
8.06
Breakfast was enjoyed by many, with some suggestions for improvement on coffee.
Overall Experience
7.93
A generally positive experience with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Charming Boutique Hotel in Arequipa

Concierge Services and Family-Friendly Accommodation
Experience personalized service with our concierge services and relax in our family-friendly rooms.

Cozy Shared Lounge and Terrace
Unwind in our cozy shared lounge or enjoy the beautiful views from our terrace.

Convenient Location near Major Attractions
Explore Arequipa with ease, as popular attractions like Melgar Stadium and Goyeneche Palace are just a stone's throw away.

Book now to experience the perfect blend of comfort and convenience at El puente Hotel Boutique.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 79 reviews
Cleanliness: 7.56
Service: 8.53
Location: 7.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 7.93
P
Prieto family_with_children pe
10
Pros:

Acogedora

Cons:

Habitacion pequeña para 3 personas

2026-04-07 via Nuitee
M
Milagros couple pe
9
Bien.
Pros:

Si

Cons:

Hubo algunos percances con la limpieza cuando llegué, para el segundo dia lo solucionaron. Es una oportunidad de mejora.

2026-04-05 via Nuitee
C
Clara family_with_children pe
10
Pros:

Si muy cómodo y muy limpio

Se descanso de maravilla

Cons:

Nada

2026-03-31 via Nuitee
R
Renzo Victor couple pe
10
Pros:

Muy bueno

Cons:

Todo estaba bien

2026-03-30 via Nuitee
M
María couple pe
3
Pésima
Pros:

Los desayunos

Cons:

No me dieron la habitación solicitada… la habitación no tenía agua caliente tuve que bañarme en otra habitación…

2026-03-28 via Nuitee
M
Maya solo_traveller de
10
2026-03-26 via Nuitee
D
Danny Quesnel family_with_children ca
5
Could be better
Pros:

The bed was confortable.

Cons:

They charge their own conversion rate which was way too much. When I showed them what the actual rate was, they said that the only way to get this rate (which I didn't) was for them to cancel the reservation as a no show. Since I didn't have any choice I agreed.

The breakfast is ok but you have to go early. After 08h00, there was no more ham or avocado. Also, the coffee isn't hot. The egg was good but the portion was tiny.

The "hot" shower isn't hot. It takes forever to warm up but it doesn't get hot.

The location is kinda far from everything. There's a supermarket (Tottus) at a 9 minute walking distance but besides that, not much else.

2026-03-15 via Nuitee
N
Noemi Del Carmen extended_group es
10
2026-03-13 via Nuitee
P
Ponce Cusi couple pe
10
2026-03-12 via Nuitee
A
Alberto extended_group pe
10
Pros:

la vista del lugar

Cons:

la ruta para llegar

2026-03-11 via Nuitee
B
Binicio extended_group pe
9
Grata
Pros:

La ubicacion

Cons:

Nada

2026-03-07 via Nuitee
M
Maude couple fr
5
Pros:

Literie confortable, petit déjeuné correct, résidence sécurisé et fermé la nuit, nous avons donc pu laisser notre voiture en sécurité.

Cons:

Taux de change à leur guise ce que nous trouvons très moyen, nous avons donc payé plus cher que ce qui était annoncé sur Booking.
La fenêtre ne se ferme pas en totalité, rideaux non opac, donc chambre très lumineuse à partir de 5h30 du matin, chambre mal insonorisée.

2026-02-26 via Nuitee
C
Colberth Jenson family_with_children pe
8
Pros:

La ubicación

Cons:

N.A

2026-02-22 via Nuitee
C
Clarita family_with_children pe
10
2026-02-14 via Nuitee
P
Patrice family_with_children ca
8
2026-02-12 via Nuitee
E
Eduardo family_with_children pe
10
Pros:

Su gente

Cons:

La camita sonaba un poquito

2026-02-11 via Nuitee
E
Eduardo family_with_children pe
10
Pros:

Todo

Cons:

Nada

2026-01-27 via Nuitee
F
Fabrizio Bella family_with_children br
9
2026-01-22 via Nuitee
G
Gonzalo solo_traveller pe
1
Confirmaron la reserva pero no tenían habitaciones
Cons:

Personal inpeto e inútil que no sirve para el puesto de recepción, incapaz de desempeñar una labor tan sencilla como lo es la de asignar habitaciones.
La primera vez que me hospedé estuvo regular para malo, a partir de las 6 am hubo ruidos de martillo y aparentes reparaciones del piso de arriba y no me dejaron descansar, hoy hice una reserva por 2 noches, la cuál fue confirmada pero cuando llegué al hotel dijeron que solo tenían disponibilidad de 1 día y qué podían recomendarme otros hoteles(pésimo), quise quedarme 1 noche porque estaba cansado del viaje pero para colmo la habitación no estaba lista a pesar de que el check in era a partir de las 12pm, quisieron hacerme esperar hasta las 2pm (ridículo) por lo que decidí irme a otro hotel, y no contentos con eso la tipa de la recepción se quedó con mi dni y tuve que regresar por él.
Pésimo desempeño y organización del hotel, personal inepto y mala experiencia, no lo recomiendo.

2026-01-19 via Nuitee
D
Diego solo_traveller pe
8
2026-01-19 via Nuitee