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Facilities
Property facilities
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Offsite parking discounted rates available
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Restaurant
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Massage services
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Outdoor furniture
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Fire extinguishers
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Key access
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24-hour security
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Private beach nearby
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Internet access
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Wine release events
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Covered parking
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Beachfront Paradise with Caribbean Cuisine
Private Beach Area: Enjoy the luxury of a private beach area at Reserva Natural El Matuy, perfect for relaxation and soaking up the sun.
Culinary Delights: Indulge in the flavors of the Caribbean at our on-site restaurant, offering a variety of options including vegetarian, dairy-free, and vegan dishes.
Adventure Awaits: Explore the beauty of Palomino with activities like hiking just steps away from the hotel.
Experience the ultimate beachfront getaway at Reserva Natural El Matuy. Book now to enjoy a perfect blend of relaxation and adventure.
Please note the electricity is just available in the front desk area.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for COP 90,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excelente, súper bonito
Perfecto para desconectarte
Qué es retirado de la parte congestionada
Todo me gustó
Es lindo
No hay electricidad
Bungalow sur une plage magnifique à 30 minutes à pied du village Palomino, en passant par la plage, un personnel très attentionné, un petit paradis !.
Ernesto, le maître des lieux aime les animaux et les protège dans sa réserve naturelle. Un bel endroit avec une belle personne !
Rien
Absolutely loved that there is no electricity in the bungalows and wifi only in the reception area. Such kind and helpful staff, great food and the location couldn’t be better!
The location and vibe is amazing - perfect if you're looking for a beautiful beach bungalow to disconnect. The hotel is also used for weddings, and the grounds are beautiful. You can have breakfast and lunch on the beach, and dinner under a large and beautifully lit tree.
Unfortunately, we woke up with food poisoning on our third morning there. We had all of our meals at El Matuy, so we can be certain it was the source. Two days of being sick and not keeping in food - big disappointment.
Fantastic location on the beach. Beautiful bungalows. Delicious food. No electric light, but candles, good for the soul;) (there is wifi and chargestation for mobiles at the reception). Very calm and serene.
location location location!!!
eventually I think, they will need to install electricity in order to be competitive. it could benefit from maintenance.
We left the property and did not stay for the following reasons. 1) when we arrived, we were taken to a room that was not set up for 3 people. 1 of the beds did not have a mosquito net above it and 1 of the beds was alone on a second floor. We were then taken to another room. The room was dirty and had not been cleaned. So we were taken to a final room which we thought would work. 2) when we arrived we requested massages, after having to go back and forth to rooms we decided not to get a massage. We tried to cancel but the receptionist at the front desk was gone and could not be found to cancel 20 minutes after our arrival. 3) when we returned from dinner in town men as well as two females smoking cigarettes surrounded us asking about the massages. We said no thank you no massages, but they continued to surround us and try to get us to get a massage. It was uncomfortable and we could tell they were upset that we were not getting massages. It was also in the dark of night, with 3 female travelers surrounded by strangers. We did not feel comfortable to stay and we left and stayed at another lodge in town. Hoping others do not have this experience, but sharing ours in case it helps!
The concept of the candles is nice and the rooms are clean. The receptionist was very friendly.
They do not provide drinks during the day. At the beach side there was a house which can provide something but they did not have enough and sometimes there was nobody there.
If you want to eat there, they charge 40.000 COP per meal, but you cannot choose the meal and it was very little food. If I do not eat much, its ok, but my father was left hungry after dinner. Repeat any dish or side dish is not possible because they cook very little. Better to go for food to other restaurants around.
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