Auckland Waterfront Serviced Apartments on Prince's Wharf

Hotels
8.8 (326 reviews)
143-147 Quay Street, Prince's Wharf , Auckland , nz

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable and spacious rooms
Cons:
Key pick up issues
Minor cleanliness concerns

Categories

Cleanliness
8.48
The property was clean but there were minor issues such as the color leaching in the shower.
Service
8.95
Staff were quick to assist, although there were issues with key pick up.
Location
9.19
Multiple reviews highlight the exceptional location with great views and easy access.
Room Quality
8.84
Rooms were described as comfortable and well-appointed, though some noted size issues.
Amenities
8.77
Great kitchen facilities and additional amenities provided, although some maintenance issues were mentioned.
Value for Money
8.63
Generally good value considering the location and amenities offered.
Food and Beverage
8.58
Close to a selection of restaurants and cafes.
Overall Experience
8.95
Overall enjoyable stay with few significant issues, making it a repeat choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Waterfront Apartments with Stunning Views
Enjoy picturesque views of Auckland Harbour Bridge from your private balcony in these self-catering apartments located in the heart of the CBD.

Convenient Location for Exploring
Adjacent to Hilton Hotel, with easy access to Queens Wharf for island excursions and a short walk to the lively Viaduct Harbour and Britomart Station.

Modern Amenities and Special Touches
Fully equipped kitchens, modern bathrooms, complimentary chocolates & sparkling wine upon arrival, along with the option for secure parking and Wi-Fi access.

To book your waterfront retreat in Auckland CBD, reserve your stay at Prince's Wharf Apartments now.

Important information:

Please note Auckland Waterfront Apartments do not have facilities available to store guests luggage. The Auckland Ferry terminal just minutes from Princes Wharf offers locker space for a small charge. For more information please contact the property using the contact details found on the booking confirmation.

Please email Vaccine Passports for all guests staying upon confirmation of your booking.

Please note that there is a 3% charge when you pay with a card.This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 40 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 35 per person per night when using an existing bed.
    People no matter the age stay for NZD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 326 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.84
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.58
Overall Experience: 8.95
R
Rubber Soul couple us
10
A great stay in Auckland.
Pros:

The apartment was clean, comfortable, and well kept up. The kitchen was good with the necessaries. The bed was comfortable. The balcony was good for breakfast. The blackout curtains and sliding partition for the bed area made sleeping good. There was an elevator, but the location on the first level made going up and down the stairs convenient. The bathroom was clean and everything worked well. The apartment has good, sturdy furniture and was laid out well.

2026-02-14 via Nuitee
C
carol couple us
10
Pros:

Great location and the apartment was exactly like the pictures. It had everything one would need for an extended stay and was beautifully decorated. The view of the harbor was amazing. I definitely recommend. Morgan was very helpful.

2026-02-12 via Nuitee
L
Liza family_with_children nz
7
Great stay.
Pros:

Great location.

Cons:

Booked for 2 single beds and 1 double bed. Arrived to 2 double beds. So son slept on the couch, but when cleaning/leaving realised one double bed was 2 single beds pushed together.

2026-02-09 via Nuitee
A
Andrew couple gb
10
Pros:

From the booking until leaving we could not fault this apartment, fantastic location with sea view , we will be back

2026-01-30 via Nuitee
V
Valda family_with_children au
9
Pros:

Lovely view, great location. Clean and modern

Cons:

Nothing - just some confusion about our check out date which was very stressful. Team was responsive on email though to sort this out

2026-01-28 via Nuitee
J
John couple au
9
Great short stay option
Pros:

Great location, close to the Auckland CBD, and ideal for cruise passengers with a short walk to join your cruise ship.

Cons:

Very late notice via email that you had to go to an alternate address to collect your room key. The email was sent whilst flying into Auckland so unable to find out until you took your mobile phone off Aeroplane mode plus having to ask your prearranged transport to make that stop. Luckily it did not cost any more for the transport.

2026-01-28 via Nuitee
R
Rob couple nz
10
2026-01-23 via Nuitee
S
Sylviane solo_traveller nc
10
Quay street
Pros:

L'appartement super
La vue magnifique
La sécurité très bien
Restaurants nombreux autour du lieu d'habitation

Cons:

Ras

2026-01-23 via Nuitee
M
Mark couple au
10
2026-01-20 via Nuitee
K
Keri extended_group ca
7
Great location and view - mediocre accommodation
Pros:

The location is amazing as is the view from the patio.

Cons:

It was a bit run down. Doors off the tracks in the closet and balcony. Poorly decorated. Plants were all dead. Second bedroom is too small for the size of the bed.

2026-01-20 via Nuitee
M
Mark family_with_children au
9
Pros:

the view was great,location was great as well

Cons:

liked everything about the property

2026-01-19 via Nuitee
J
Jackie couple nz
9
2026-01-19 via Nuitee
P
Pete family_with_children nz
8
2026-01-19 via Nuitee
A
Adrian couple au
7
Great apartment let down by management company.
Pros:

A beautiful apartment in an excellent location right on the harbour. Good quality furniture and complete with everything you need for a short stay.

Cons:

The management company are situated a 10 minute walk away. They send quite a few automated emails but have zero follow up. A week before we arrived we received a message saying that we would receive check in information soon - this never arrived. The printed information about the WiFi and password was incorrect and we were told the wrong location for the rubbish collection. The day before we left we were offered a late check out and despite replying immediately expressing interest we heard nothing more. We had to actually visit them to ask about the late check out only to be told it was not possible as another guest was coming in.
There are many identical apartments with a variety of management agents - I would definitely try to book with anyone else.

2026-01-19 via Nuitee
S
Steve family_with_children us
10
Beautiful and centrally located apartment.
Pros:

It was a phenomenal location- very centrally located and beautiful view. It was lovely to sit on the deck and watch the harbor.

Cons:

Not a thing.

2026-01-19 via Nuitee
S
Shay couple nz
10
As above
Pros:

Top spot, good views and well priced. Nice big apartment and highly recommend

Cons:

N/A

2026-01-19 via Nuitee
L
laura family_with_children au
10
2026-01-18 via Nuitee
W
Wendy couple nz
9
A great apartment with beautiful views and super location
Pros:

Great location and very comfortable with great amenities

Cons:

Parking - best to use the ParkMate app if able to grab a space

2026-01-18 via Nuitee
S
steve couple gb
10
2026-01-18 via Nuitee
J
Janet couple nz
9
2026-01-16 via Nuitee