Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Unclean rooms
Maintenance issues
Limited amenities

Categories

Cleanliness
6.41
Mixed reviews highlight issues like unclean rooms and maintenance needs.
Service
8.38
Many reviews praise the attentive and friendly staff.
Location
8.42
Frequent mentions of great location near malls and convenient access.
Room Quality
6.87
Some complaints about maintenance and amenities, but generally satisfactory.
Amenities
6.4
Feedback indicates lacking features like microwaves and hot water.
Value for Money
6.86
Perceived higher costs against expectations for hotel standards.
Food and Beverage
7.41
Breakfast praised, but some comments on limited meal options.
Overall Experience
6.88
General satisfaction with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:43

Property Description

Luxurious Accommodation
Grand Palace Hotel Lusaka offers 5-star accommodation with free WiFi and a 24-hour front desk. The rooms are elegantly designed to provide guests with a comfortable and luxurious stay during their visit to Lusaka.

Convenient Location
Located just a short distance from popular attractions like Lusaka Golf Club and Lusaka National Museum, guests can easily explore the city while staying at the hotel. With free private parking available for guests who drive, convenience is at the forefront of the hotel's offerings.

Relaxation and Recreation
Guests can unwind at the hotel's bar or visit nearby attractions like Chilanga Golf Club and Munda Wanga Botanical Garden. Whether you're in Lusaka for business or leisure, Grand Palace Hotel Lusaka provides the perfect retreat for a memorable stay.

Book your stay at Grand Palace Hotel Lusaka now and experience luxury and convenience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 214 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 6.88
T
Takaedza • couple • zw
9
2026-02-10 • via Nuitee
T
Twty • solo_traveller • zw
6
It was ok
Pros:

Breakfast was ok as they change it everyday

Cons:

One of the front desk guy had a bad attitude and service for dinner is always slow everyday and the other rooms that are not on the reception are terrible only saw how beautiful the rooms are when they moved me on my last day

2026-01-30 • via Nuitee
W
Willie Prinsloo • solo_traveller • za
8
2026-01-30 • via Nuitee
W
Wonder • solo_traveller • zw
8
2026-01-29 • via Nuitee
J
Jason • solo_traveller • gb
8
Brilliant location and worth it
Pros:

Very close to East Park Mall. Very quiet at nighttime

Cons:

Upgrade going on at the moment but it didn’t really affect me much

2026-01-29 • via Nuitee
G
Gilbert • solo_traveller • us
8
Nice Location
Pros:

The location

Cons:

Poor television channels in the rooms.

2026-01-25 • via Nuitee
J
Jonathan • family_with_children • zm
9
2026-01-24 • via Nuitee
E
Edward Dennis Makuwira • solo_traveller • mw
10
Pros:

Location close to center

Cons:

Breakfast option not wide.

2026-01-20 • via Nuitee
M
MULUMBA JANE • solo_traveller • ug
9
Excellent
Pros:

Excellent. The Chef accommodated by needs and requests preparing Oat porridge without milk and sugar. I am grateful

Cons:

I used the gym throughout my stay a the hotel. The route to the gym can be improved with more lights. It is dark and scary

2026-01-19 • via Nuitee
I
Irene • family_with_children • gb
10
2026-01-19 • via Nuitee
L
Lydia • solo_traveller • zm
5
2026-01-19 • via Nuitee
M
Mohamed • couple • mz
6
Pros:

I don’t like pok meat

2026-01-19 • via Nuitee
M
Mohammad • extended_group • us
10
2026-01-19 • via Nuitee
M
Mohammad • extended_group • us
10
2026-01-19 • via Nuitee
A
Ahoutou Louis • solo_traveller • ci
8
Le séjour a été bien
Pros:

Bien

Cons:

RAS

2026-01-19 • via Nuitee
T
Tim • solo_traveller • za
8
2026-01-08 • via Nuitee
D
Djeck • couple • zm
6
The place is near the mall and accessible for all movements
Pros:

Lovely and clean

Cons:

During my stay the renovation of reception was noise

2026-01-06 • via Nuitee
E
Elizabeth • couple • gb
9
Any complaints were immediately and professionally sorted out. Helpful supportive staff and so smiley 😊
Pros:

Amazing staff. Super clean. Great food.

Cons:

Hot water can still be a problem. Long wait for hot water as some rooms can be far from the boiler.

2026-01-03 • via Nuitee
S
Sofleen • couple • za
4
2025-12-31 • via Nuitee
M
MAZANGA • couple • zm
9
Pros:

The location and the massage.

Cons:

The place isn't clean as expected, towels and bed sheets with no good smell.

2025-12-30 • via Nuitee