Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Unclean rooms
Maintenance issues
Limited amenities

Categories

Cleanliness
6.41
Mixed reviews highlight issues like unclean rooms and maintenance needs.
Service
8.38
Many reviews praise the attentive and friendly staff.
Location
8.42
Frequent mentions of great location near malls and convenient access.
Room Quality
6.87
Some complaints about maintenance and amenities, but generally satisfactory.
Amenities
6.4
Feedback indicates lacking features like microwaves and hot water.
Value for Money
6.86
Perceived higher costs against expectations for hotel standards.
Food and Beverage
7.41
Breakfast praised, but some comments on limited meal options.
Overall Experience
6.88
General satisfaction with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:43

Property Description

Luxurious Accommodation
Grand Palace Hotel Lusaka offers 5-star accommodation with free WiFi and a 24-hour front desk. The rooms are elegantly designed to provide guests with a comfortable and luxurious stay during their visit to Lusaka.

Convenient Location
Located just a short distance from popular attractions like Lusaka Golf Club and Lusaka National Museum, guests can easily explore the city while staying at the hotel. With free private parking available for guests who drive, convenience is at the forefront of the hotel's offerings.

Relaxation and Recreation
Guests can unwind at the hotel's bar or visit nearby attractions like Chilanga Golf Club and Munda Wanga Botanical Garden. Whether you're in Lusaka for business or leisure, Grand Palace Hotel Lusaka provides the perfect retreat for a memorable stay.

Book your stay at Grand Palace Hotel Lusaka now and experience luxury and convenience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 226 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 6.88
A
Arjenique • solo_traveller • zw
3
2026-04-21 • via Nuitee
T
Twty • couple • zw
4
Its was ok
Pros:

The stuff was ok kudos to emelda she always makes you want to come again and see her smile Thabo a great host as well general the stuff is welcoming and very helpful when u need anything

Cons:

We moved 2 rooms but the sewage smell was heavy in both rooms and the water is just luke warm

2026-04-07 • via Nuitee
W
Warren Jacobus • couple • za
9
2026-04-06 • via Nuitee
J
Jem • solo_traveller • gb
8
It was a well located hotel with staff who provided a warm welcome and assistance when needed
Pros:

The location was excellent an the staff were very attentive and helpful.

Cons:

The swimming pool was not great but the gym was excellent.

2026-03-31 • via Nuitee
E
Ene • couple • ng
6
Was a fine stay
Pros:

Generally comfortable

Cons:

The bathroom sink needed plumbing works done

2026-03-20 • via Nuitee
D
Dagernäs • extended_group • se
8
Rent och fräscht
Pros:

Trevlig personal och bra läge,

2026-03-16 • via Nuitee
T
Tobias • couple • zm
6
Fair stair
Pros:

Continently located and fairly good food

Cons:

Beddings were torn

2026-03-15 • via Nuitee
E
elvis • solo_traveller • zw
10
2026-03-13 • via Nuitee
K
Klaudya • couple • gb
9
Great for what we needed - Close to the airport, lovely staff, good breakfast!
Pros:

The staff were really friendly and helpful when we arrived. They booked us an airport shuttle as well for the following day. The breakfast was great!
The location was ideal as we were travelling to the airport the following day. Is also walking distance from a shopping mall which is ideal.
The room was spacious and the bed was very comfortable. It also had a balcony to sit out on and a nice view.

Cons:

The shower wasn't that warm and the pressure could have been better. Had to run the water for quite a while to get it to a temperature where it was warm enough to stand under.

2026-03-08 • via Nuitee
V
Vendula • solo_traveller • cz
10
Personál se choval skvěle.
Pros:

Všechno bylo skvělé.

Cons:

Nemám námitek.

2026-03-07 • via Nuitee
L
Lasse • solo_traveller • no
9
2026-03-04 • via Nuitee
P
Paul • solo_traveller • za
5
2026-03-03 • via Nuitee
M
Molly • solo_traveller • mw
8
wonderful stay
Pros:

The staff were so kind, happy, warm and very helpful and even went the extra mile to make my stay comfortable and ensure my safety as I navigated the area.

Cons:

The breakfast could be much, much better, there is a need for a wider variety of non-pork meals.

2026-03-02 • via Nuitee
W
William • solo_traveller • zw
7
2026-03-01 • via Nuitee
T
Takaedza • couple • zw
9
2026-02-10 • via Nuitee
T
Twty • solo_traveller • zw
6
It was ok
Pros:

Breakfast was ok as they change it everyday

Cons:

One of the front desk guy had a bad attitude and service for dinner is always slow everyday and the other rooms that are not on the reception are terrible only saw how beautiful the rooms are when they moved me on my last day

2026-01-30 • via Nuitee
W
Willie Prinsloo • solo_traveller • za
8
2026-01-30 • via Nuitee
W
Wonder • solo_traveller • zw
8
2026-01-29 • via Nuitee
J
Jason • solo_traveller • gb
8
Brilliant location and worth it
Pros:

Very close to East Park Mall. Very quiet at nighttime

Cons:

Upgrade going on at the moment but it didn’t really affect me much

2026-01-29 • via Nuitee
G
Gilbert • solo_traveller • us
8
Nice Location
Pros:

The location

Cons:

Poor television channels in the rooms.

2026-01-25 • via Nuitee