Hotel Gran Palma Huancayo

Hotels
8.2 (455 reviews)
Parra del Riego 745 Urb. El Tambo - Huancayo , Huancayo , pe

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Spacious rooms
Varied breakfast options
Cons:
Distance from downtown
Slow restaurant service
Concerns about bathroom cleanliness

Categories

Cleanliness
8.04
Most reviews note that the rooms and facilities were clean, but some mentioned concerns with bathroom cleanliness.
Service
8.41
Generally, guests appreciated the staff's friendliness, though some experienced slow service during busy times.
Location
8.05
The hotel is described as being a little far from downtown, affecting accessibility.
Room Quality
8.5
Rooms were generally comfortable and spacious, but some guests had issues with receiving less desirable rooms.
Amenities
8.03
Amenities provided were adequate, but some guests noted a lack of coffee in the lobby and few electrical outlets.
Value for Money
8.19
Most guests felt the price was reasonable for the offered quality, though there were comments about excessive charges.
Food and Beverage
7.84
Breakfast variety was mentioned as lacking at times, though some enjoyed the buffet.
Overall Experience
8.51
Overall satisfaction is high, with many positive notes about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:20

Property Description

Modern Architecture and Accessibility:
Hotel Gran Palma stands out with its modern architecture and dedication to providing facilities for disabled guests, ensuring a comfortable stay for all visitors.

Comfortable Rooms with Tech-Savvy Amenities:
The rooms at Hotel Gran Palma are equipped with free WiFi, private bathrooms, and flat-screen TVs with cable channels, offering a perfect blend of comfort and technology for guests to unwind and stay connected.

Relaxation and Convenience at Your Fingertips:
With a fitness centre, spa services, and a range of guest services including a 24-hour front desk, tour desk, car rental, and laundry facilities, Hotel Gran Palma goes above and beyond to cater to the needs and preferences of every guest.

Book your stay at Hotel Gran Palma now and experience a seamless blend of modern comfort and convenience.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 455 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 7.84
Overall Experience: 8.51
M
Maria Kathia • solo_traveller • pe
6
Pros:

Cómodo y limpio. Buen desayuno

Cons:

El restaurante demora demasiado en atender

2026-09-11 • via Nuitee
A
Aldo1311 • solo_traveller • pe
8
2026-09-10 • via Nuitee
A
Aldo1311 • solo_traveller • pe
8
2026-09-10 • via Nuitee
A
Aldo1311 • solo_traveller • pe
8
2026-09-10 • via Nuitee
C
Claudio Luiz • couple • br
7
Cons:

O atendente da portaria foi muito antipático

2026-09-07 • via Nuitee
C
Claudia • solo_traveller • pe
7
Pros:

Me pareció normal

2026-09-03 • via Nuitee
B
Bravo Flores • couple • pe
8
Pros:

El hotel era agradable, limpio y ordenado, nos gustó.

Cons:

El desayuno si faltó mejor organización, cuando llegamos no había variedad y recién estaban preparando, incluso la máquina de café se descompuso.

2026-09-02 • via Nuitee
P
Prado F. • solo_traveller • pe
10
2026-09-02 • via Nuitee
S
Stadler • solo_traveller • br
7
2026-09-02 • via Nuitee
M
Maquientos Alzamora • solo_traveller • pe
10
2026-09-01 • via Nuitee
N
NB • couple • es
9
2026-08-26 • via Nuitee
S
Sandra • extended_group • pe
8
Estancia acogedora con buena calidad de atención
Pros:

Mi estancia fue cómoda y tuve buena atención por parte del personal.

2026-08-23 • via Nuitee
K
Katerine • family_with_children • pe
10
SATISFACTORIA
Pros:

LAS SOLUCIONES BRINDADAS POR EL ADMINISTRADOR ANTES UN PAR DE CURCUSNTANCIAS QUE SE PRESENTARON, LAS CUALES FUERON SUPERADAS Y SIRIVIERON COMO UNA OPORTUNIDAD DE MEJORA PARA EL ESTABLECIMIENTO

Cons:

LA RESPUESTA LENTA Y POCO INVOLUCRAMIENTO ENEL PROBLEMA DE UN PERSONAL DE RECPECIÓN. EL DESAYUNO PUEDE SER MÁS VARIADO SOBRE TODO FIN DE SEMANA, LA PUERTA DEL COMEDOR PODRÍA TENER UN MECANISMO QUE PERMITA EL CIERRE INMEDIATO DADO QUE CUANDO LA DEJAN ABIERTA AL SALIR O INGRESAR, AL IRE FRÍO NO PERMITE QUE SE DISFRUTE DE LA ESTANCIA EN EL COMEDOR.

2026-08-19 • via Nuitee
C
Christian • solo_traveller • pe
8
2026-08-16 • via Nuitee
A
Adalberto • extended_group • br
8
2026-08-16 • via Nuitee
I
Inka • solo_traveller • pe
7
Puede mejorar
Pros:

El hotel tiene buena infraestructura, pero no hay muchas ganas de llevarlo bien.
Solo el señor de seguridad ha sido realmente amable, los demás, desganados.
El desayuno en teoría fue bueno, pero se acababa rápido.

Cons:

No rellenaban nada de lo que se acababa del desayuno buffet.
Se acababa por ejemplo el jugo y pues mala suerte, ya no bebias.
En una mañana no hubo ninguna bebida caliente, ni mate, ni café, absolutamente nada.
Creo que el servicio se puede mejorar bastante.
El spa tampoco funcionaba.

2026-08-10 • via Nuitee
Q
quiñones • extended_group • pe
7
Adecuada
Pros:

Si

Cons:

El espacio de la habitación para tres camas resulta estrecho , y se fue el agua cliente en una mañana solo salía muuuyyy fresca

2026-08-09 • via Nuitee
C
Cecilia • couple • pe
7
Destaca por la limpieza de las habitaciones.
Pros:

La comodidad de las camas y la limpieza de las habitaciones.

Cons:

Siempre había problemas con la máquina de café en el desayuno; podían pasar hasta 30 minutos sin poder servirse una taza; deberían tener dos máquinas para ese servicio. Además, el personal es insuficiente. Habían dos grupos grandes en el hotel y el único mozo no se daba abasto para atendernos. En esos caso, deberían contratar personal extra.
Por otro lado, la ubicación de los enchufes en las habitaciones no es la más adecuada ya que no es fácil acceder a ellos.

2026-08-07 • via Nuitee
P
PAUL EDUARD • couple • br
10
Superou minhas espectativas
Pros:

Café da manhã muito bom.

Cons:

O chuveiro no banheiro poderia ser melhorado. Demorava para esquentar e alguns furos do chuveiro estavam entupidos. Mas deu para tomar um bom banho quente.

2026-08-07 • via Nuitee
A
Aguilar Rivera • solo_traveller • pe
9
2026-08-06 • via Nuitee