Hotel Madrid Deluxe Neiva

Hotels
7.7 (8 reviews)
1333 Carrera 1h , Neiva , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
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Review Highlights

Pros:
Accueil
Rapport Qualité / Prix
Cons:
Pas d'eau chaude
Chambre petite

Categories

Cleanliness
6.26
Negative sentiment due to mention of small room and lack of hot water.
Service
8.23
Positive sentiment regarding the welcome and service quality.
Location
8.27
Standard quality for this hotel tier.
Room Quality
6.22
Room was reported as small.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.21
Positive sentiment regarding price quality ratio.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
7.93
Overall satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-10 09:14

Property Description

Luxurious Accommodation

Indulge in our well-appointed rooms with modern amenities for a comfortable stay. From flat-screen TVs to plush bedding, we have everything you need for a relaxing experience.

Charming Outdoor Spaces

Unwind in our picturesque garden and terrace, perfect for enjoying a peaceful retreat amidst nature. Ideal for sipping your morning coffee or stargazing at night.

Exceptional Service

Our dedicated staff is available 24/7 at the front desk to cater to all your needs. Enjoy the convenience of room service and make the most of your stay with us.

Experience a blend of comfort and convenience at Hotel Madrid Deluxe Neiva. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 8 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.27
Room Quality: 6.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.93
G
GEORGES • couple • fr
9
Pros:

Accueil
Rapport Qualité / Prix

Cons:

Pas d'eau chaude
Chambre petite

2026-03-05 • via Nuitee
K
Katherynne • solo_traveller • co
10
Pros:

La atención es muy buena, personal muy amable

2025-08-28 • via Nuitee
G
Gary • couple • co
10
2025-08-12 • via Nuitee
J
Juan Cuellar 777 • couple • co
7
2025-07-19 • via Nuitee
Y
Yenny Adriana • couple • co
1
No me gustó
Cons:

La atención de una de las personas de recepción pésima (ni un saludo), la habitación incomoda, baños sucios, desde el primer día informe a qué hora necesitaba el desayuno, solo pude desayunar el primer día y el último, nunca llegó a tiempo, ofrecen una promoción y parece que les pidieras regalado porque te dan lo peor que tienen, no recomendado, haganle caso a las reseñas

2025-07-15 • via Nuitee
E
El • solo traveller • us
9
It was very good in general!! 👍
Pros:

The breakfast was good. The hotel was located on a quiet street and very secure. Parking was available in an enclosed garage with limited space. Very quiet at night so you can enjoy a peaceful sleep. My thanks to Alexandria for the awesome attention and service she provided making my stay at the hotel an enjoyable experience! I definitely recommend this reasonably priced hotel only minutes away from the airport and malls.

Cons:

The mini refrigerator in my room needed maintenance due to mold issues inside it. It seems they don’t air them out when they disconnect at the end of a stay.

2024-01-28 • via Nuitee
C
Charles • young couple • us
8
Very good
Pros:

Nice breakfast

2024-01-18 • via Nuitee
G
Gosia • young couple • es
9
Superb
2023-08-25 • via Nuitee