AC Hotel Chicago Downtown

Hotels
•
AC Hotels by Marriott
8.3 (522 reviews)
630 North Rush Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Staff service
Breakfast quality
Cons:
Cleanliness issues
Room comfort
Value concerns

Categories

Cleanliness
6.13
Several reviews mentioned issues with cleanliness, including dirty rooms and unpleasant smells.
Service
9.6
The service was positively noted in multiple reviews, especially at breakfast.
Location
9.64
The location was praised for being close to attractions.
Room Quality
7.09
Complaints regarding poor bed quality and insufficient lighting in some rooms were noted.
Amenities
8.62
Amenities were mentioned positively but some limitations were noted, such as pool size.
Value for Money
7.08
Concerns about the price not matching the quality were expressed in several reviews.
Food and Beverage
9.13
Positive remarks were made about breakfast options and coffee quality.
Overall Experience
9.1
Overall, guests had mixed feelings but there were many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:38

Property Description

Luxurious Boutique Hotel near Magnificent Mile

State-of-the-Art Fitness Center and Heated Indoor Pool
Indulge in a rejuvenating workout session at our modern fitness center or take a relaxing dip in our heated indoor pool, perfect for unwinding after a day of exploring the vibrant city of Chicago.

AC Kitchen and Lounge with Latin-Inspired Cuisine
Savor a delicious breakfast at the AC Kitchen and treat yourself to Latin-inspired small plates and cocktails at the AC Lounge. Our culinary offerings are sure to tantalize your taste buds and provide a memorable dining experience.

Convenient Event Space for Business Travelers
With 3,000 square feet of versatile event space, our hotel is the ideal choice for business travelers looking to host meetings, conferences, or corporate events. Let us take care of all your event needs while you focus on business success.

Experience the epitome of luxury and convenience at AC Hotel Chicago Downtown. Book your stay now for an unforgettable experience in the heart of River North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.3
Based on 522 reviews
Cleanliness: 6.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 9.13
Overall Experience: 9.1
I
Itamar • extended_group • us
9
2026-04-16 • via Nuitee
B
Brandy • family_with_children • us
9
2026-04-11 • via Nuitee
M
Mena • solo_traveller • us
8
Great Stay
Pros:

The location of the hotel is perfect, walking distance to everything. The staff were super friendly and nice.

Cons:

That the television only had Netflix lol. I wish I could've plugged my Playstation.

2026-04-10 • via Nuitee
E
Ella • family_with_children • us
6
Pros:

Location was amazing

Cons:

The pool was cold...

2026-04-09 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Staff was super friendly. Comfort and close to restaurants and the Casino.

2026-04-06 • via Nuitee
R
Robert • family_with_children • us
9
wonderful staff at a great location downtown
Pros:

well updated

Cons:

continental breakfast and parking were extra charges

2026-04-06 • via Nuitee
T
Traci • family_with_children • us
1
NOT Pet friendly, NOT accepting of people(children) with disabilities beyond their control.
Pros:

The location was fabulous. Breakfast was mediocre at best. Had to wait till the end of the meal to have sausage.

Cons:

The hotel claims to accept people with disabilities. Not true. We arrived on a Friday at around 5pm, I informed the front desk we were there with our 2 autistic granddaughters and their emotional support mini goldendoodle. 4 hours later while my husband and I were out enjoying our 40th Anniversary one of my granddaughters had a mental meltdown at bedtime (due to a different environment) it lasted approximately 15-20 minutes till she was calm by her dad and uncle and ready for sleep. During which time their security guard came pounding on the door stating "if I have to come back up here I will throw all of you out of this hotel". Keep in mind it was 26 degrees at the time and 9pm on a Friday night. (Noise complaint that turned out to be unsubstantiated and changed to the security guard was walking by. 2 different stories for one incident).They claim they are pet friendly. Not true. Pet friendly if your pet doesn't EVER make a peep. One occasion we had been gone for 15 minutes when I got a call stating our dog had been barking for hours, we turned and went back to a sleeping dog. Second time while eating breakfast at the hotel I received a call stating the neighbor stated our dog was "whining" uncontrollably. My son was in the shower while our dog was asleep. This hotel is neither pet friendly nor accepting of people with disabilities. Although the hotel comped 2 nights at departure and gave us some food vouchers for cold breakfast that was suppose to be hot, it didnt change the fact due to the incident and threat made to our children and our granddaughters, my husband and I were not able to have any time to ourselves to enjoy Chicago for our Anniversary. Regardless, no hotel or business should threaten to put a 9 and 12 year old autistic children on the sidewalks of Chicago.

2026-04-03 • via Nuitee
H
Hayley • family_with_children • us
10
Great!
Pros:

Like how big our room was, loved the shower, the fact that they would hold your bags for you and the location.

Cons:

The pool was so/so.

2026-04-03 • via Nuitee
G
Gordon • extended_group • us
10
2026-04-01 • via Nuitee
F
Finona • family_with_children • us
9
2026-03-30 • via Nuitee
L
Latina • couple • us
9
I was very nice and I will be staying again.
Pros:

The property was very clean and welcoming and near a lot of places.

Cons:

I liked everything.

2026-03-28 • via Nuitee
K
Katie • couple • us
10
2026-03-23 • via Nuitee
A
Andrew • solo_traveller • gb
5
2026-03-16 • via Nuitee
I
Isabel • family_with_children • us
4
Pros:

I liked that it was closed to some things but not as close to everything that we wanted to do like we thought.

Cons:

Had trouble getting into the room, door lock was not working properly and was loose. Room small and had little storage area. Room had no views
Floors poorly laid,bathroom door did not have a lock,swimming pool moldy and only 3 feet to 3 and a half feet deep. Beds very uncomfortable and not a lot to offer. Overall would not recommend to family or friends.

2026-03-16 • via Nuitee
L
Langue • family_with_children • us
9
Pros:

Location is excellent. Staff was responsive and accommodating.

2026-03-13 • via Nuitee
A
Aleandro • family_with_children • it
8
Pros:

Posizione
Pulizia

2026-03-07 • via Nuitee
D
Darnell • extended_group • us
6
Overall good trip for a good price
Pros:

location, room

Cons:

service,

2026-03-03 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-03-02 • via Nuitee
D
Dayana • solo_traveller • us
10
Would definitely stay here again!!!
Pros:

Location was Awesome!!! Loved that the room had an actual refrigerator and more than sufficient outlets.

Cons:

The lighting was a little dim except for the bathroom so I couldn’t see very well to do my hair.

2026-02-25 • via Nuitee
I
Iquique • extended_group • gt
10
Pros:

The location and the staff

2026-01-27 • via Nuitee