AC Hotel Chicago Downtown

Hotels
•
AC Hotels by Marriott
8.3 (579 reviews)
630 North Rush Street , Chicago , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Central, walkable location near attractions
Close to grocery stores (Trader Joe's, Aldi)
Friendly / exceptional staff
Onsite parking available
Many guests found rooms clean and comfortable
Convenient for restaurants and transit
Cons:
Noisy or poorly maintained AC / compressors
Dirty hallways, trash and unpleasant smells reported
High room rates and expensive parking
Small or outdated rooms; mattress/pullout discomfort
Check-in issues and occasional overwhelmed staff
Limited, expensive breakfast and no complimentary coffee
Hidden fees reported on third-party bookings

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms, but multiple reviews described dirty hallways, trash, and unpleasant smells, indicating inconsistent housekeeping and maintenance.
Service
9.6
Generally strong: many guests call staff friendly and exceptional, though a few experienced overwhelmed or unknowledgeable staff at check-in and housekeeping lapses; overall service is a standout for most stays.
Location
9.6
Consistently excellent: repeatedly noted as centrally located and easily walkable to attractions, restaurants and transit, with groceries (Trader Joe's, Aldi) in or near the building.
Room Quality
6.7
Several negatives: complaints about small or outdated rooms, uncomfortable mattresses and pullout beds, noisy or malfunctioning AC/thermostats, and occasional door issues—room quality is uneven.
Amenities
9.6
Strong practical amenities: onsite parking and proximity to shops/groceries are frequently praised; however, some guests note limited complimentary F&B (no free coffee/breakfast) and minor gaps in offerings.
Value for Money
7
Below average value perceptions: multiple guests felt the price was high for what was offered, cited expensive parking and unexpected fees, reducing perceived value.
Food and Beverage
7.5
Mixed: some guests enjoyed breakfast but many found it expensive with limited variety (notably few gluten-free options) and absence of complimentary coffee or espresso options.
Overall Experience
9.6
Leans positive for most guests due to excellent location, friendly staff and convenient amenities, though a notable minority had serious issues (cleanliness, room faults) that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Luxurious Boutique Hotel near Magnificent Mile

State-of-the-Art Fitness Center and Heated Indoor Pool
Indulge in a rejuvenating workout session at our modern fitness center or take a relaxing dip in our heated indoor pool, perfect for unwinding after a day of exploring the vibrant city of Chicago.

AC Kitchen and Lounge with Latin-Inspired Cuisine
Savor a delicious breakfast at the AC Kitchen and treat yourself to Latin-inspired small plates and cocktails at the AC Lounge. Our culinary offerings are sure to tantalize your taste buds and provide a memorable dining experience.

Convenient Event Space for Business Travelers
With 3,000 square feet of versatile event space, our hotel is the ideal choice for business travelers looking to host meetings, conferences, or corporate events. Let us take care of all your event needs while you focus on business success.

Experience the epitome of luxury and convenience at AC Hotel Chicago Downtown. Book your stay now for an unforgettable experience in the heart of River North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 579 reviews
Cleanliness: 6.8
Service: 9.6
Location: 9.6
Room Quality: 6.7
Amenities: 9.6
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 9.6
J
Joshua • extended_group • us
10
Pretty great time. Grocery close by for any room needs with trader joe’s sharing the building. Easily walkable for the c
Pros:

Centrally located very easily walkable to anywhere

Cons:

N?A

2026-10-27 • via Nuitee
C
C.O.R • solo_traveller • us
10
Pros:

Great hotel

Cons:

I liked everything

2026-10-25 • via Nuitee
M
Marta • couple • es
6
Está bien pero no mantiene la calidad de los AC
Pros:

La ubicación

Cons:

Mantenimiento deficiente, ruido nocturno por los compresores del aire

2026-10-18 • via Nuitee
M
María José • extended_group • co
10
2026-10-13 • via Nuitee
M
Maria • extended_group • ca
9
Excellent
Pros:

Location

Cons:

Mattresses

2026-10-07 • via Nuitee
E
Elke • family_with_children • nl
8
Prima hotel voor 1 nachtje
2026-09-15 • via Nuitee
D
Dana • couple • us
8
2026-09-12 • via Nuitee
A
Ashok kumar • solo_traveller • us
8
2026-09-10 • via Nuitee
A
Antoine • family_with_children • be
8
2026-09-10 • via Nuitee
F
FRANCISCO JAVIER • extended_group • es
8
Hotel con magnifica ubicación en Chicago
Pros:

La ubicación por estar muy cercano a todos los atractivos turísticos de Chicago

Cons:

El precio, me parece muy caro para lo que se ofrece

2026-09-09 • via Nuitee
J
Julie • extended_group • us
7
Pros:

Nice hotel in really great location. Onsite parking was convenient.

Cons:

Staff seemed overwhelmed and not knowledgeable at check in. Did not go smooth at all. In fact at one point we were told we did not have a reservation after we had already done a pre check in a couple hours earlier.

2026-09-08 • via Nuitee
M
Marcin • solo_traveller • pl
8
2026-09-06 • via Nuitee
H
Herb • solo_traveller • us
6
Ok after the two situations of being stuck in the room and another point of not being able to get into a room due to doo
Pros:

We are regular guest when in Chicago and stay here.

Cons:

My wife and I was stuck in our room for over five minutes due to the door being stuck. We switch rooms prior due to not being able to get into the room due to door being stuck.

2026-09-01 • via Nuitee
L
L • solo_traveller • us
9
BTS trip
Pros:

good location for walking to restaurants and areas of interest. friendly, polite staff. clean. comfortable beds.

2026-08-31 • via Nuitee
C
Cole • solo_traveller • us
10
Amazing
Pros:

The staff were exceptional

Cons:

No complimentary stuff like coffee or breakfast

2026-08-29 • via Nuitee
E
erica • extended_group • it
9
☀️ CHICAGO ☀️
Pros:

Hotel di classe in pieno centro. Consigliato sia per vacanza che per clientela business

2026-08-29 • via Nuitee
D
Demetrious • family_with_children • us
1
SMALL Rooms to be downtown chicago
Pros:

Is that the hotel was downtown of chicago

Cons:

Pricing of Rooms BOOKING.COM HAD TOO MANY HIDDEN PHASE, WHEN IT WAS TIME TO BOOK IN HAD, OTHER FAMILY MEMBERS THAT BOOKED IN THAT WENT THROUGH THE HOTEL IN THEIR ROOMS WERE WAY CHEAPER. THEN, WHAT WE PAID ON BOOKING DOT COM

2026-08-24 • via Nuitee
F
frannie • family_with_children • us
3
2026-08-23 • via Nuitee
R
Rickeya • couple • us
7
It got the job done for what we needed.
Pros:

Location

Cons:

The breakfast was too expensive for the lack of variety. My partner is also gluten intolerant and there were barely any options. The air conditioner in the room went out during the first night of our stay. The technicians fixed it but we still couldn’t adjust the thermostat.

2026-08-22 • via Nuitee
M
Maria de los Angeles • family_with_children • co
10
Buena
Pros:

Buen desayuno pero debería venir incluido en el precio de la reserva

Cons:

El costó del estacionamiento demasiado costoso

2026-08-16 • via Nuitee