AC Hotel Chicago Downtown

Hotels
•
AC Hotels by Marriott
8.3 (504 reviews)
630 North Rush Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Staff service
Breakfast quality
Cons:
Cleanliness issues
Room comfort
Value concerns

Categories

Cleanliness
6.13
Several reviews mentioned issues with cleanliness, including dirty rooms and unpleasant smells.
Service
9.6
The service was positively noted in multiple reviews, especially at breakfast.
Location
9.64
The location was praised for being close to attractions.
Room Quality
7.09
Complaints regarding poor bed quality and insufficient lighting in some rooms were noted.
Amenities
8.62
Amenities were mentioned positively but some limitations were noted, such as pool size.
Value for Money
7.08
Concerns about the price not matching the quality were expressed in several reviews.
Food and Beverage
9.13
Positive remarks were made about breakfast options and coffee quality.
Overall Experience
9.1
Overall, guests had mixed feelings but there were many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:38

Property Description

Luxurious Boutique Hotel near Magnificent Mile

State-of-the-Art Fitness Center and Heated Indoor Pool
Indulge in a rejuvenating workout session at our modern fitness center or take a relaxing dip in our heated indoor pool, perfect for unwinding after a day of exploring the vibrant city of Chicago.

AC Kitchen and Lounge with Latin-Inspired Cuisine
Savor a delicious breakfast at the AC Kitchen and treat yourself to Latin-inspired small plates and cocktails at the AC Lounge. Our culinary offerings are sure to tantalize your taste buds and provide a memorable dining experience.

Convenient Event Space for Business Travelers
With 3,000 square feet of versatile event space, our hotel is the ideal choice for business travelers looking to host meetings, conferences, or corporate events. Let us take care of all your event needs while you focus on business success.

Experience the epitome of luxury and convenience at AC Hotel Chicago Downtown. Book your stay now for an unforgettable experience in the heart of River North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.3
Based on 504 reviews
Cleanliness: 6.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 9.13
Overall Experience: 9.1
I
Iquique • extended_group • gt
10
Pros:

The location and the staff

2026-01-27 • via Nuitee
M
Miguel • extended_group • us
6
Good enough for the 24 hrs I stayed never would stay for more than that.
Pros:

I loved the staff especially the woman working on the breakfast buffet. The coffee was so fresh and the way the food was rotated had me wow. A nice European mix style.

Cons:

The beds were horrible. It was like a cot in a campground. For the price of the stay I would expect a comfortable bed. I also asked for extra towels twice and never received them. Last the room had a weird way of keeping warm like it would spit cold ac air. Like what was going on. Called and nobody came.

2026-01-20 • via Nuitee
S
Sandra • extended_group • us
10
2026-01-19 • via Nuitee
N
Nadia • family_with_children • us
10
2026-01-19 • via Nuitee
L
Li • family_with_children • us
9
2026-01-19 • via Nuitee
D
Doniqua • family_with_children • us
8
I would recommend it was the perfect location.
Pros:

Clean property, friendly staff and the location was near every thing .

2026-01-19 • via Nuitee
D
Daniel • couple • us
10
A great place to stay when you want to be in the heart of Chicago.
Pros:

Staff was very helpful and attentive. Location was perfect. Liked the options there (i.e., pool, breakfast, etc.).

Cons:

Nothing I can think of.

2026-01-19 • via Nuitee
L
Lauren • family_with_children • us
5
2026-01-19 • via Nuitee
F
FRIDAH • extended_group • us
3
Pros:

LOCATION

Cons:

THE HOTEL IS NOT WELL MANAGED. BUILDING IS FALLING APART. THE WALLS ARE CHIRPED. THE SINK WAS STAINED TOO.

2026-01-19 • via Nuitee
T
Tiffany • family_with_children • us
8
Pros:

Staff was extremely nice and helpful.

Cons:

Pool was too shallow

2026-01-16 • via Nuitee
M
muñoz • family_with_children • us
10
2026-01-12 • via Nuitee
Z
Zayra • family_with_children • gt
10
I reallylike the location. My only concern was the bathroom door...
Pros:

If you plan to stay downtown, Location is perfect!!

Cons:

The bathroom door, doesn't lock and its glass ... Privacy can be a thing

2026-01-01 • via Nuitee
D
Diana • family_with_children • us
5
2025-12-31 • via Nuitee
T
Taras • family_with_children • us
10
2025-12-15 • via Nuitee
B
Barbara • family_with_children • us
9
Enjoyed but for the noise level
Pros:

Friendly staff and very well maintained!

Cons:

Noise level from the outside made it difficult to sleep. You could hear every car driving by!

2025-12-14 • via Nuitee
A
ahmed • extended_group • eg
8
Overall good hotel in very good location.
Pros:

Spacious clean room. Breakfast buffet is very good.

Cons:

Internet service was bad.

2025-12-08 • via Nuitee
D
Dongran • solo_traveller • es
10
2025-12-03 • via Nuitee
M
Minjung • family_with_children • us
8
2025-11-24 • via Nuitee
F
Fernanda • family_with_children • br
5
2025-11-23 • via Nuitee
J
Juan Carlos • family_with_children • pa
10
Excelente Hotel!
Pros:

Ubicación

2025-11-10 • via Nuitee