The Signature Hotel Amman

Hotels
7.4 (73 reviews)
شارع نمر العدوان , Amman , jo

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location is generally good
Service is standard quality
Cons:
Air conditioning fan system not working
Driver could not find location

Categories

Cleanliness
4.48
The air conditioning fan system not working indicates a lack of attention to maintenance.
Service
7.95
Standard quality for this hotel tier.
Location
7.99
Standard quality for this hotel tier.
Room Quality
7.94
Standard quality for this hotel tier.
Amenities
7.97
Standard quality for this hotel tier.
Value for Money
7.93
Standard quality for this hotel tier.
Food and Beverage
7.98
Standard quality for this hotel tier.
Overall Experience
6.95
Mixed feelings due to service issues but some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:53

Property Description

The Signature Hotel Amman offers a perfect blend of comfort and convenience with its prime location and top-notch amenities.

Convenient Location: Located less than 1 km from Al Hussainy Mosque, guests can easily explore nearby attractions like Rainbow Street and The Jordan Museum.

Modern Accommodations: Enjoy well-equipped rooms with city views, flat-screen TV, and a private balcony for a relaxing stay.

Exceptional Services: From a shared lounge and business center to a concierge service and on-site dining options, guests are well taken care of.

Don't miss out on a luxurious stay at The Signature Hotel Amman. Book your room now for a memorable experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 73 reviews
Cleanliness: 4.48
Service: 7.95
Location: 7.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 6.95
I
Ibrahim review category business travellers jo
2
Very poor
2025-07-19 via Nuitee
A
Altangerel solo traveller mn
3
No air condition fan system not work
Pros:

No air condition fan system not work

Cons:

No air condition fan system not work

2025-07-11 via Nuitee
C
Connor family with young children gb
8
Very good
2025-07-03 via Nuitee
A
Aharon solo traveller il
1
Bad
Pros:

You did not give affress and the driver could not finf it eithther on waze or googlle map

Cons:

Nlothing

2025-06-26 via Nuitee
G
George group us
7
Good
2025-06-23 via Nuitee
Z
Zakarnih solo traveller dk
5
Passable
Pros:

They write 4 star in the booking its only 3 star

Cons:

They should change in the booking its 3 star

2025-06-20 via Nuitee
A
Anonymous young couple sa
2
Not 4 star as advertised, I would say very basic 3 star. In bad need of a major refurb.
Pros:

Staff, especially Tariq.

Cons:

Breakfast very poor. Toaster that you had to hold down to work. Boiled eggs that appear to have been there various days. Having to ask to replenish items. Rooms poor, mattresses dipping in the middle. First night no soap at all. Second night no toilet paper.

2025-06-11 via Nuitee
M
Marta family with young children at
7
Was okay
Pros:

The hotel was okay overall, but nothing particularly special. On the plus side, the location is quite convenient—about a 10-minute walk from downtown, which made exploring the area easy.

The receptionist was very friendly and helpful. When we discovered that the power sockets in our room weren't working, he resolved the issue quickly and professionally, which we really appreciated.

Cons:

the hotel itself is quite old and clearly in need of renovation. The room was noisy, partly due to the windows not being properly sealed, which made it hard to get a good night's sleep. Unfortunately, there was also no insect repellent or netting, so I woke up with multiple mosquito bites—not exactly a pleasant way to start the day.

The room lacked a few expected amenities: there was no hairdryer or hair conditioner, and the toiletries provided were very basic.

The elevator situation was also frustrating—there’s only one small lift that fits about three people, and if it's busy, you’re stuck waiting or using the service stairs.

Breakfast was just okay. I recommend going early, as food was not replenished regularly and some items ran out. There was also a cooking station with a hot frying pan, but no clear instructions—so it was unclear whether guests were supposed to cook the eggs by themselves.

2025-06-02 via Nuitee
E
Elizabeth young couple gb
4
Disappointing.
Pros:

Good location near downtown Amman. The facilities staff who we needed to call on were friendly and helpful.

Cons:

The rooms were tired and shabby and the bathroom needed de-scaling. Also there were some unsafe electrics in the bedroom. We chose not to eat breakfast at the hotel on Day 2 as it was of a very poor standard. A shame to have to write this review for our last two nights of a 9 day visit to Jordan where everywhere else we stayed, including Amman for our first night was of exceptional quality.

2025-06-01 via Nuitee
T
Tyrone young couple us
9
Superb
2025-05-25 via Nuitee
N
Naomi family with young children it
10
Exceptional
Pros:

Location.

Cons:

shower pressure was weak and too much light comes in through the curtains in the morning.

2025-05-20 via Nuitee
B
Benson young couple au
6
Pleasant
Pros:

Easy walking distance to lots of stuff just to the west of the Citadel.

Cons:

Rooms were old and somewhat dirty. Did not reflect the price charged.

2025-05-17 via Nuitee
L
Lucy solo traveller gb
9
Superb
2025-05-13 via Nuitee
B
Banihani family with young children qa
8
Very good
2025-05-13 via Nuitee
M
Mohammad review category business travellers jo
10
Exceptional
Pros:

I had a wonderful stay at this hotel. Everything was excellent – the staff were friendly and helpful, the restaurant served delicious food, and the rooms were clean and comfortable. Highly recommended

2025-05-10 via Nuitee
S
Sami young couple au
10
I recommend this hotel they have a good service and very close the city 4****
Pros:

Good classic style

Cons:

Nothing

2025-05-10 via Nuitee
J
Jngbe family with young children be
6
could be better
Pros:

it was ok, , staff was very helpfull

Cons:

cold shower

2025-05-07 via Nuitee
P
Patricio young couple cl
4
this is a 2-star hotel not worth your money
Pros:

the location of this hotel is close to the amman citadel, and accommodation provided fresh water in a bottle every day.

Cons:

this hotel is not a 4-star hotel but a 2-star hotel, since it doesn't fulfill the standard of a 4-star hotel. the beds were very worn down. every day we had a problem with the bathroom, first cleaning staff did leave any toilet paper and we had to ask for it, second day the same problem and light of the bathroom went dark. third day we had the same problem with the toilet paper plus cleaning staff didn't leave towels and we had to ask. the daily breakfast was diverse but there were not plates nor cups or glasess and we had to ask for it every day. this is not a 4-star behavior.

2025-05-05 via Nuitee
M
Mohammad review category business travellers jo
10
I had a wonderful stay at this hotel. The cleanliness was exceptional, the service was excellent, and the staff were all
2025-05-04 via Nuitee
M
Mohammad young couple dm
10
Exceptional
2025-05-03 via Nuitee