City Express by Marriott Cancun Aeropuerto

Hotels
City Express
7.9 (3572 reviews)
Blvd. Luis Donaldo Colosio Manzana 4 L. 5 LOCAL 461, Zona Calle Aeropuerto , Cancún , mx

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Free shuttle service
Cons:
Overbooking issues
Poor cleanliness

Categories

Cleanliness
7.04
Multiple reviews indicated dirty rooms and unclean dining areas.
Service
9.01
Shuttle service is praised, though some staff interactions were poor.
Location
9.05
Convenient proximity to the airport highlighted in many reviews.
Room Quality
7.5
Rooms reported to be small and somewhat dated.
Amenities
7.53
Amenities such as breakfast options were insufficient.
Value for Money
7.99
Generally acceptable for a night near the airport, but not great overall.
Food and Beverage
6.54
Breakfast received significant criticism for quality and variety.
Overall Experience
8.51
Served its purpose for a one-night stay but with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:55

Property Description

Modern Accommodation with Convenient Amenities
City Express by Marriott Cancun Aeropuerto offers a modern stay just 1 km from Cancún International Airport. Guests can enjoy the outdoor pool, fitness centre, and on-site restaurant. The hotel also provides a business centre, sun terrace, and free WiFi for convenience.

Close Proximity to Key Attractions
Situated 9 km from Cancun Underwater Museum and 17 km from Beto Avila Stadium and Cancun Government Palace, this hotel is centrally located for guests looking to explore the city's popular attractions.

Exceptional Services and Facilities
With a 24-hour front desk, shuttle service, and room service, City Express ensures a comfortable and hassle-free stay for all guests. Book now to experience a seamless blend of comfort and convenience during your visit to Cancún.

Important information:

If you are traveling for business or pleasure and are looking for hotels near Cancun Airport, we recommend booking at City Express by Marriott Cancun Aeropuerto.With your reservation you can enjoy modern facilities such as the gym. Also, to start the day off right, we offer American-style breakfast, or if you wish you can order room service.To get around easily, the hotel has transportation within a 10-mile around. This service will be very useful if you need to travel from Cancun International Airport to the hotel and vise versa. Please check with the staff for availability and schedules.To take advantage of your stay in Cancun and the hotel's strategic location, you can visit nearby restaurants in the tourist area such as Guacamole Mexican Grill or Marisquería Los Delfines. Also, the Mayan Museum, the archaeological zone or the Laguna del Amor, a natural attraction.Book and live the experience that City Express by Marriott Cancún Aeropuerto has for you.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3572 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
H
Hailey-Jane couple at
7
2026-03-21 via Nuitee
L
Loreto couple us
7
Decent
Pros:

I liked the cleanness

Cons:

No refrigerator in room, can easily hear through walls, not worth $100 a night . Even though AC was on I felt sticky and sweaty all night

2026-03-21 via Nuitee
A
Alex couple es
8
2026-03-21 via Nuitee
J
Jon couple si
10
2026-03-21 via Nuitee
G
Giovanni Francesco solo_traveller mx
10
2026-03-21 via Nuitee
R
RAYMUNDO solo_traveller mx
10
2026-03-21 via Nuitee
D
Denise solo_traveller ca
10
2026-03-21 via Nuitee
H
HERNAN ANIBAL solo_traveller ar
3
pesima
Pros:

Con total honestidad NADA.

Cons:

Pricipalmente la mala atencion por parte del personal , (no me puedo quejar de las mucamas la habitacion estaba impecable) todo lo demas muy desastrozo, los pasillos eran calurosos, con mal olor, suciedad

2026-03-20 via Nuitee
D
Danyele Lefebvre solo_traveller ca
7
Parfait pour transit
2026-03-20 via Nuitee
I
Isidro couple mx
10
2026-03-20 via Nuitee
F
Francisco couple es
7
Hotel práctico
Pros:

Un hotel práctico

2026-03-20 via Nuitee
J
Justine couple fr
5
Pros:

Le matelas
La douche

Cons:

Le personnel était froid. Nous avions un problème de porte de chambre et ils nous ont laissé 10 min seuls à essayer d'ouvrir la porte malgré nos appels à l'aide
Aucune aide pour quoi que ce soit
La zone autour de l'hôtel est lugubre .. c'est effrayant

2026-03-19 via Nuitee
M
María Andrea solo_traveller es
7
De paso
Pros:

La ubicación y el servicio de transporte al aeropuerto

Cons:

Las sábanas tenían pelos y no me pusieron toalla

2026-03-19 via Nuitee
J
Jacques solo_traveller ca
8
Hôtel idéal pour un transit d’une nuit en voyage
Pros:

L’emplacement près de l’aéroport avec service de navette . Très bon rapport qualité prix.

Cons:

Disponibilité du Wifi.

2026-03-19 via Nuitee
L
Leandro couple mx
10
Good for an overnight stay.
Pros:

The facilities and room

Cons:

The distance from the airport or tren maya station.

2026-03-19 via Nuitee
T
Tonyette couple us
10
Book this hotel!!
Pros:

Had a layover and needed a quick hotel for the night. It absolutely exceeded my expectations… From the pool to the delicious full course breakfast and the price.
!!

2026-03-18 via Nuitee
S
Sylvie couple ca
10
2026-03-18 via Nuitee
S
Sylvie couple ca
10
2026-03-18 via Nuitee
C
Carlos couple mx
6
Recomendable sólo para estadías de una noche
Pros:

Cercanía al aeropuerto y habitaciones cómodas.

Cons:

Es imposible agendar el servicio de traslado, nadie contesta nunca en el whats app y por teléfono en la recepción dejan colgado el teléfono para no hablar con los clientes. Muy estresante y cansado para cualquier huésped.

2026-03-18 via Nuitee
F
Felipe solo_traveller us
10
2026-03-18 via Nuitee