Casa Bugó Arsenal Hotel Boutique en Getsemaní

Hotels
8.4 (88 reviews)
9-64 Calle 24 , Cartagena de Indias , co

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Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Noise from nightclubs
Room maintenance issues
Cleanliness concerns

Categories

Cleanliness
7.86
Cleanliness issues with humidity and mold noted in reviews.
Service
9.33
Overall positive interactions with staff, especially mentioned favorable service from Mr. Orlando.
Location
9.37
Excellent location near attractions, noted as a pro in several reviews.
Room Quality
7.32
Room issues including lack of closets and humidity mentioned in reviews.
Amenities
7.35
Limited amenities due to maintenance issues and noise from nearby establishments.
Value for Money
8.31
Good value noted due to breakfast quality but limited options in services.
Food and Beverage
8.86
Breakfast options appreciated and highlighted positively.
Overall Experience
8.83
A generally positive experience but with notable issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:12

Property Description

Prime Location near Bocagrande Beach: Nestled just 1.7 km away from Bocagrande Beach, Casa Bugó Arsenal offers a convenient stay in Cartagena de Indias.

Luxurious Amenities: Enjoy the indoor pool, hot tub, and free bikes during your stay. The property also offers a 24-hour front desk, airport transfers, and free WiFi throughout.

Comfortable and Stylish Rooms: Each room features modern amenities like a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even come with a terrace for a relaxing outdoor experience.

Experience the best of Cartagena while staying at Casa Bugó Arsenal. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.4
Based on 88 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
M
Misha • solo_traveller • ca
8
Needs attention
Pros:

The rooftop, breakfast

Cons:

I was given a humid used towel that smelled like lemon repellent and vape juice.

2026-02-14 • via Nuitee
A
Alarcón • family_with_children • ar
9
2026-02-13 • via Nuitee
F
Fabian Leonardo • couple • co
10
2026-02-10 • via Nuitee
N
Nacasflo • family_with_children • co
9
Pros:

El personal

Cons:

Le haría bien una limpieza a la psicina

2026-01-30 • via Nuitee
V
Victoria • family_with_children • ar
9
Pros:

La atención y la ubicación

Cons:

Nada

2026-01-28 • via Nuitee
C
Carl • couple • gb
9
Relaxing & enjoyable.
Pros:

Good location & friendly professional staff. Good roof terrace. Excellent breakfast.

Cons:

Nothing

2026-01-27 • via Nuitee
B
Brigitte • solo_traveller • ca
7
2026-01-26 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-01-24 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-01-24 • via Nuitee
L
Loreto • solo_traveller • cl
9
Perfecto
Pros:

Estaba muy cerca del centro histórico, se podía ir caminando. El desayuno, increíble.

Cons:

Dos cosas: el ruido, si bien entiendo que no era del mismo hotel, se escuchaba muy fuerte, quizás insonorizar un poco sería increíble. Lo otro es que en mi habitación habían muchos bichitos en la pared, cortina e incluso bajaban a la cama, avisé la primera noche pero se mantuvieron así durante toda mi estadía :(

2026-01-23 • via Nuitee
Önder • couple • tr
8
2026-01-21 • via Nuitee
C
Carolina • solo_traveller • co
7
2026-01-20 • via Nuitee
L
lina marcela • family_with_children • co
9
comoda, acogedora, todo muy limpio y funcional, el personal de servicio muy atento y receptivo.
Pros:

el desayuno estaba bien, la habitación es acogedora, cálida y cómoda. esta todo en muy buen estado.

Cons:

el aire acondicionado funcionaba bien pero se sentía mucha condensación dentro de la habitación. esto era un poco incomodo.

2026-01-19 • via Nuitee
M
margarita • extended_group • mx
10
Pros:

Buen desayuno, personal amable

2026-01-19 • via Nuitee
K
Katerin • solo_traveller • co
8
2026-01-19 • via Nuitee
M
MARIA TERESA • couple • pe
8
Buen hospedaje, limpio, calido, bien ubicado
Pros:

la excelente ubicación

Cons:

no tenía ventana al exterior, el cuarto bien pequeño para dos personas

2026-01-19 • via Nuitee
D
Daniela • solo_traveller • ch
10
2026-01-16 • via Nuitee
M
Mollie • couple • us
10
Pros:

We travelled around Colombia for 2 weeks and this was by far our favourite hotel. We stayed in room 8 which was bright, spacious, and beautifully decorated. It had all the amenities you need and the water pressure in the shower was the best we experienced. AC was strong and bed was comfortable. Breakfast was included and it exceeded our expectations. Location is really great - short 5 minute walk to the bustling night life of the walled city. Would absolutely reccomend this hotel.

Cons:

N/A

2026-01-11 • via Nuitee
S
Sinan • family_with_children • us
4
Pros:

Location was good

Cons:

I made a reservation for a superior room and the first night the bed was broken. They offered another but same style room and the AC was leaking so then they gave us a smaller size room. Toilet was clogged and even though they claimed to plunge it, it kept clogging again.

2026-01-11 • via Nuitee
J
Jayson • couple • co
8
2026-01-11 • via Nuitee