Casa Bugó Arsenal Hotel Boutique en Getsemaní

Hotels
8.4 (145 reviews)
9-64 Calle 24 , Cartagena de Indias , co

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Noise from nightclubs
Room maintenance issues
Cleanliness concerns

Categories

Cleanliness
7.86
Cleanliness issues with humidity and mold noted in reviews.
Service
9.33
Overall positive interactions with staff, especially mentioned favorable service from Mr. Orlando.
Location
9.37
Excellent location near attractions, noted as a pro in several reviews.
Room Quality
7.32
Room issues including lack of closets and humidity mentioned in reviews.
Amenities
7.35
Limited amenities due to maintenance issues and noise from nearby establishments.
Value for Money
8.31
Good value noted due to breakfast quality but limited options in services.
Food and Beverage
8.86
Breakfast options appreciated and highlighted positively.
Overall Experience
8.83
A generally positive experience but with notable issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:12

Property Description

Prime Location near Bocagrande Beach: Nestled just 1.7 km away from Bocagrande Beach, Casa Bugó Arsenal offers a convenient stay in Cartagena de Indias.

Luxurious Amenities: Enjoy the indoor pool, hot tub, and free bikes during your stay. The property also offers a 24-hour front desk, airport transfers, and free WiFi throughout.

Comfortable and Stylish Rooms: Each room features modern amenities like a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even come with a terrace for a relaxing outdoor experience.

Experience the best of Cartagena while staying at Casa Bugó Arsenal. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.4
Based on 145 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
S
SandraMonte1234 solo_traveller pa
4
Dissapointing
Pros:

Nice breakfast, updated room

Cons:

Super noisy, if u plan on not sleeping, this is the place. Constant noise from the street, cars and music and also the walls in the hotel are gypson so you hear your neighbor caughing or talking. Super tight quarters. No parking and the one in front of hotel costs about 25 USD per day so be cognicant.

2026-06-13 via Nuitee
C
Colm solo_traveller gb
8
Really nice place to stay. Great location. Friendly and helpful staff. Excellent breakfast. Room was clean
Pros:

The air conditioning was very good and easy to use. Reception staff were friendly. The breakfast is very good. The room was clean. There was someone on reception 24 hours

Cons:

No window on the ground floor meant there was no natural light.

2026-06-12 via Nuitee
H
Harold couple co
9
Acorde a expectativas
Pros:

Me parece el desayuno bueno, básico y suficiente! Buena atención!
Referente a la ubicación calle poco transitada, algo oscura pero segura.

2026-06-10 via Nuitee
D
Diego solo_traveller es
9
Pros:

El equipo de recepción y servicios es extraordinario: Martín, Tadeo, Sra. Candelaria, todos ellos harán lo posible para tu estancia sea lo más agradable posible.

Cons:

El hotel carece de ascensor y eso puede suponer un inconveniente para las personas mayores o cuando cargas bultos pesados.

2026-06-10 via Nuitee
W
William solo_traveller us
9
Pros:

A lot

Cons:

When i rained really hard it went into the bathroom

2026-06-10 via Nuitee
M
Manuel solo_traveller co
10
Pros:

Excelente

2026-06-07 via Nuitee
A
Andrea solo_traveller co
10
Excelente
Pros:

La cercanía y lo cómodo

Cons:

Todo ok

2026-06-07 via Nuitee
A
Andrea solo_traveller co
10
Excelente
Pros:

La ubicación

Cons:

Todo ok

2026-06-07 via Nuitee
P
Pedro couple co
10
Pros:

La cama ! La ducha ! La atención

Cons:

Todo muy bien! Pero es pequeño el lugar. Pero no la habitación. La habitación es gigante

2026-06-04 via Nuitee
J
JAMILTON solo_traveller co
9
Pros:

Las instalaciones y ubicación

2026-06-04 via Nuitee
P
Pavel couple de
9
2026-06-04 via Nuitee
B
Bibiana solo_traveller pa
10
Pros:

Servicio.

2026-05-31 via Nuitee
F
Fernando solo_traveller co
10
2026-05-29 via Nuitee
P
Patricia solo_traveller co
9
Fantástico 🤩
Pros:

La disposición de las personas para que la estadía fuese perfecta!!

Cons:

Todo estuvo bien!!

2026-05-29 via Nuitee
C
Carlos couple pt
3
Não gostei. Imenso barulho á noite e higiene muito má
Pros:

Pequeno-almoço

Cons:

Higiene

2026-05-24 via Nuitee
A
Ana Teresa solo_traveller co
10
2026-05-20 via Nuitee
I
isabel solo_traveller pa
9
Pros:

Amabilidad y buen trato.

Cons:

Nada.

2026-05-18 via Nuitee
M
Marcin couple pl
1
Cons:

Z powodu rzekomego braku prądu zostaliśmy przeniesieni do innego hotelu. Pokój był mały i ciemny zamiast dużego z balkonem. Na piętrze trwał remont klatki, a basen był odkażany i nie można było z niego korzystać. Po napisaniu reklamacji do hotelu, otrzymałem propozycję rekompensaty w kwocie 25% na co się zgodziłem. Niestety minęło 6 tygodni i nie ma zwortu ani kontaktu w tej sprawie. Wstyd. Nie polecam.

2026-05-14 via Nuitee
L
Liliana Denisse solo_traveller pe
7
Buena
Pros:

Desayuno

Cons:

La bulla de los locales aledaños

2026-05-14 via Nuitee
J
Jorge Luis solo_traveller pa
9
Lástima que no fueron más días!
Pros:

Desayuno inmejorable! Excelente ubicación para asistir a los Congresos en el Centro de Convenciones de Cartagena.
Pero lo mejor de todo fue disfrutar del resultado del empeño que le han puesto sus Socias, para que funcione muy bien y sobre todo, de la Atención, Diligencia y del Cariño de las Personas que día a día hacen de la estadía un placer! Gracias a Génesis, Candy, Kevin, José, Pazzy y Orlando!

Cons:

Hay que aislar el sonido del minibar refrigerado.

2026-05-11 via Nuitee