Grey Family Hotel

Hotels
9.1 (204 reviews)
Kopaonik bb , Kopaonik , RS

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great environment
Convenient ski rental
Professional staff
Perfect location
Cons:
Payment issues with credit cards

Categories

Cleanliness
9.11
Standard quality for this hotel tier.
Service
9.58
Extremely professional team, highly praised by guests.
Location
9.62
Exceptional location, best ski-in/ski-out access.
Room Quality
9.07
Overall very comfortable accommodations.
Amenities
9.1
Excellent ski rental service and thoughtful amenities.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
9.18
Highly recommended, with a few minor inconveniences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Exceptional Ski-in, Ski-out Access
Experience the ultimate convenience with 4 ski lifts just steps away from our hotel. Ski right to our door and enjoy a hassle-free skiing experience.

Luxurious Spa and Wellness Facilities
Indulge in relaxation with complimentary access to our indoor pool, spa centre, fitness centre, and sauna. Unwind and rejuvenate after a day on the slopes.

Comfortable and Well-appointed Rooms
Each air-conditioned room features a modern design with a flat-screen TV, seating area, and plush bedding. Enjoy complimentary toiletries, bathrobes, and slippers for a cozy stay.

To book your stay at Grey Family Hotel and elevate your ski vacation, contact us today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 204 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 9.07
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 9.18
N
Natalia Sh. • solo_traveller • ua
10
Pros:

Всё идеально! На высшем уровне! Комфортно, чисто, местоположение шикарное и персонал 10+
В такой отель хочется вернуться ни один раз!!!

2026-09-06 • via Nuitee
D
Damian • extended_group • pl
10
Pros:

Dobra lokalizacja, przestronne pokoje, smaczne śniadania

2026-09-03 • via Nuitee
N
Nevena • family_with_children • rs
8
2026-09-01 • via Nuitee
C
CatalinDr • solo_traveller • ro
10
Cons:

Chelnerii nu vorbesc limba engleza

2026-08-31 • via Nuitee
Борис • couple • bg
10
2026-08-31 • via Nuitee
M
Marko • solo_traveller • rs
10
Pros:

sve odlično

2026-08-31 • via Nuitee
H
Hristo • solo_traveller • au
9
Summer stay in Grey Hotel
Pros:

My 1st summer visit to Kopaonik and Grey hotel. We immensly enjoyed both so much that we came back the following week. All said.

Cons:

Nothing to mention

2026-08-27 • via Nuitee
A
Alexander • solo_traveller • ro
8
2026-08-27 • via Nuitee
R
Roberto • couple • it
8
2026-08-27 • via Nuitee
E
Ema Latcu • solo_traveller • ro
10
Pros:

totul

2026-08-25 • via Nuitee
S
Slavica • couple • rs
9
2026-08-24 • via Nuitee
D
Darko • couple • mk
10
2026-08-24 • via Nuitee
D
Dusan • solo_traveller • rs
10
2026-08-23 • via Nuitee
A
Alexandru • couple • de
8
Pros:

Wunderschöne Zimmer.. ein von den Besten die ich bisher gesehen haben.. Und das für 4*.. es war richtig klasse das Zimmer..
im Westen gibt es sowas, wenn überhaupt für die 3x des Preises von hier

Cons:

Bis auf einer oder höchstens 2 Personen, waren ziemlich aggressiv in der Sprache und Körpersprache, wenn sie überhaupt Englisch gesprochen haben..
ich hätte mir gewünscht, dass Englisch an der Rezeption möglich wäre, ohne dass der Manager dafür hingebracht werden muss.. Kommunikation an so einem Hotel mit Googletranslate finde ich lächerlich und peinlich für die Personen die dort arbeiten.. Englisch.. unfassbar..

2026-08-23 • via Nuitee
B
Borislav • solo_traveller • me
10
Pros:

Everything was great,stuff,location,facilities.Just great!!!

2026-08-22 • via Nuitee
G
Goran • family_with_children • ch
10
Pros:

Das Hotel hat eine der besten Lage am Berg. Es liegt direkt an der Piste. Die Zimmer sind sehr schön eingerichtet und grosszügig geschnitten. Das Personal ist super nett und das Frühstück sehr lecker.

2026-08-19 • via Nuitee
G
Goran • couple • rs
10
2026-08-18 • via Nuitee
Димитров • solo_traveller • bg
9
2026-08-18 • via Nuitee
S
Srdjan • extended_group • us
10
2026-08-14 • via Nuitee
J
Jadranka • family_with_children • rs
8
U redu je... vratićemo se na zimu ☺️☺️
Pros:

Jako dobra lokacija. Odmah na stazi. Sve je jako čisto i zimski, planinski uredjeno. Ogroman garderober.
Jaaako ukusna hrana u restoranu.
Igraonica za decu je super.

Cons:

Veoma hladna voda u bazenu. Konobari (sem jednog sa bradicom) nisu baš presrećni što su na svom radnom mestu. 🤣 Utisak je da sve u hotelu funkcioniše sa 50% snage.

2026-08-14 • via Nuitee