Grey Family Hotel

Hotels
9.1 (103 reviews)
Kopaonik bb , Kopaonik , rs

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great environment
Convenient ski rental
Professional staff
Perfect location
Cons:
Payment issues with credit cards

Categories

Cleanliness
9.11
Standard quality for this hotel tier.
Service
9.58
Extremely professional team, highly praised by guests.
Location
9.62
Exceptional location, best ski-in/ski-out access.
Room Quality
9.07
Overall very comfortable accommodations.
Amenities
9.1
Excellent ski rental service and thoughtful amenities.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
9.18
Highly recommended, with a few minor inconveniences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Exceptional Ski-in, Ski-out Access
Experience the ultimate convenience with 4 ski lifts just steps away from our hotel. Ski right to our door and enjoy a hassle-free skiing experience.

Luxurious Spa and Wellness Facilities
Indulge in relaxation with complimentary access to our indoor pool, spa centre, fitness centre, and sauna. Unwind and rejuvenate after a day on the slopes.

Comfortable and Well-appointed Rooms
Each air-conditioned room features a modern design with a flat-screen TV, seating area, and plush bedding. Enjoy complimentary toiletries, bathrobes, and slippers for a cozy stay.

To book your stay at Grey Family Hotel and elevate your ski vacation, contact us today.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 103 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 9.07
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 9.18
V
Vladan • solo_traveller • rs
8
2026-02-13 • via Nuitee
N
Nikola • couple • rs
10
2026-02-13 • via Nuitee
S
Sefa Mehmet • couple • tr
10
2026-02-13 • via Nuitee
E
Elena • family_with_children • ru
10
Супер отель!
Pros:

Место расположения супер, вышел из отеля, встал на лыжи и уехал. Завтрак отличный, ремонт современный, номер большой, интернет быстрый, персонал великолепный. Одним словом, обязательно вернемся!

2026-02-09 • via Nuitee
M
milos • family_with_children • rs
10
2026-01-30 • via Nuitee
M
Milica • couple • rs
10
Pros:

Ljubazno osoblje, blizina ski staze, sve preporuke!

2026-01-30 • via Nuitee
V
Vesna • couple • rs
10
Odlican ugodjaj za uložen novac
Pros:

Blizina staze, udobno i čisto, ljubazno osoblje. Sve je bilo savrseno.

2026-01-29 • via Nuitee
R
Richard • family_with_children • se
9
2026-01-29 • via Nuitee
E
Esra • family_with_children • tr
10
best of the best
Pros:

Bu sene 3. kez konakladık, her zamanki gibi her şey mükemmeldi.. Geçmiş senelerden biliyoruz ki otel dışında yemek yemeğe gerek yok, menüdeki her şey çok lezzetli, bölgenin en iyisi zaten. Restoran ve kayak odası personeli bizi tanıyor artık. Gösterdikleri ilgi ve sıcaklık için teşekkür ederiz.

Cons:

Geçmiş senelerde kapalı otoparka aracımızı ücretsiz bırakıyorduk, bu sene bu politika değişmiş nedense.. Ayrıca mastercard, visa kartlarıyla otel içi harcama ödemelerini yapamadık, bu konuda da politika değişmiş.. Nakit para yanınızda bulundurmanız gerekiyor.
Oda ısısı fazla geliyor, ayarı gündüzden yapıp kapatmak gece rahat uyumayı sağlar.. Bir de yastıklar çok fazla yumuşak, sertliği kontrol edip ona göre talep edin.

2026-01-28 • via Nuitee
A
Ana • couple • rs
10
2026-01-27 • via Nuitee
D
DENİZ • family_with_children • tr
10
2026-01-27 • via Nuitee
A
Aiyin • couple • cn
10
2026-01-14 • via Nuitee
A
Ana • couple • rs
10
2026-01-12 • via Nuitee
A
Ana • couple • rs
10
Pros:

Izuzetna lokacija, na samoj stazi. Perfektno pozicioniran hotel. Profesionalno i ljubazno odoblje, uz vrhunski kvalitet usluge, pružaju toplinu i udobnost kao nijedan drugi hotel na Kopaoniku.

2026-01-12 • via Nuitee
I
Ilya • solo_traveller • rs
10
Pros:

If you want to experience genuine service in Serbia with comfort and coziness, this is the place for you.

Cons:

It's very cold in the room.

2026-01-11 • via Nuitee
M
Mirko • couple • rs
6
2026-01-10 • via Nuitee
M
Mansour • family_with_children • au
10
Cons:

You were not able to pay for anything via Visa Mastercard or Amex and this was only disclosed after I booked the hotel as non refundable booking

2026-01-10 • via Nuitee
E
Edis • couple • at
10
2026-01-08 • via Nuitee
N
Nikola Milosavljevic • family_with_children • rs
10
2025-12-22 • via Nuitee
S
Suzana • couple • mk
10
2025-12-14 • via Nuitee