Premier Inn Wien City Hauptbahnhof

Hotels
8.2 (14568 reviews)
Sonnwendgasse 8 , Vienna , at

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Check-in issues
Cleanliness concerns

Categories

Cleanliness
7.61
Several mentions of cleanliness but some complaints about room maintenance.
Service
8.58
Generally friendly staff, but some issues with check-in experience.
Location
9.12
Convenient location near transportation and city attractions.
Room Quality
8.07
Rooms are comfortable, but some maintenance issues were reported.
Amenities
7.6
Limited amenities; some rooms had missing furniture.
Value for Money
8.26
Good deals for location, though some facilities are lacking.
Food and Beverage
8.11
Breakfast was good, but there were some issues with cleanliness.
Overall Experience
8.28
General positive sentiment with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Eco-Friendly Accommodation:
acom-Hotel Vienna is proud to be officially certified as eco-friendly, providing guests with a guilt-free stay in the heart of Vienna.

Comfortable and Well-Equipped Rooms:
Each air-conditioned room at acom-Hotel Vienna boasts modern amenities including boxspring beds, satellite TV, a work desk, and a bathroom with a hairdryer. Additionally, shared facilities on each floor allow guests to prepare coffee and tea at their convenience.

Delicious Dining Options:
Start your day right with a rich breakfast buffet featuring organic products and fresh local delicacies. Unwind in the bar with a selection of Austrian coffee specialties or enjoy a refreshing Spritzer on the Schanigarten terrace.

Book now and experience the eco-friendly charm and convenience of acom-Hotel Vienna!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 14568 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.28
P
Pamela • couple • at
6
Pros:

it’s near the train station, the location is pretty good

Cons:

I have already stayed in this hotel a couple of times bit this time i was disappointed about the cleanliness. There was garbage behind the door pf the room when we arrived!

2026-02-14 • via Nuitee
H
helmut • family_with_children • at
9
2026-02-14 • via Nuitee
W
Wan • family_with_children • at
9
Pros:

Die Position and the service, special the breakfast

2026-02-14 • via Nuitee
I
INNA • family_with_children • ua
10
Pros:

Гарний готель.Чудове місце розташування . Близько залізничного вокзалу., зупинки трамваю лінії D . Зручне ліжко. Все сподобалося.

2026-02-14 • via Nuitee
A
Alexandra • couple • at
9
Pros:

Lage

2026-02-14 • via Nuitee
M
Mirzet • couple • de
10
2026-02-13 • via Nuitee
O
OXANA • solo_traveller • ru
7
2026-02-13 • via Nuitee
A
Amalia • solo_traveller • de
10
2026-02-13 • via Nuitee
F
Fraj • solo_traveller • tn
8
2026-02-13 • via Nuitee
C
Christine • solo_traveller • at
8
Ist ganz in Ordnung
Pros:

Lage und Sauberkeit

Cons:

Schlechtes Licht zum Lesen

2026-02-13 • via Nuitee
B
Berkan • couple • tr
7
Cons:

Otoparkının müşterilere ücretli olması, çalışanların yanlış yönlendirmesi( bu nedenle park cezası ödemek zorunda kaldım 50€)

2026-02-13 • via Nuitee
C
Christine • couple • at
10
Der Aufenthalt war eine sehr angenehme Überraschung
Pros:

Tolles Frühstücksbuffet mit veganer und glutenfreier Auswahl - toll!

2026-02-13 • via Nuitee
C
Caroline • solo_traveller • at
8
Top Lage für Fortbildung
Pros:

Lage Top, Personal nett, Zimmer groß, Wasserkocher automatisch am Zimmer (mit Tee und Kaffee)

Cons:

Heizung ging schwer bis gar nicht.

2026-02-13 • via Nuitee
S
Said • family_with_children • ma
9
2026-02-13 • via Nuitee
H
Horst • solo_traveller • at
5
Preis Leistung nicht OK!
Pros:

Gute Lage

Cons:

Im Badezimmer waren noch Haare vom Vorgänger, Frühstück war unterdurchschnittlich!

2026-02-12 • via Nuitee
J
Jaroslav • couple • cz
8
2026-02-12 • via Nuitee
B
Brian • family_with_children • gb
8
2026-02-12 • via Nuitee
V
Vallerie • couple • it
10
molto comodo e ambiente tranquillo.
Pros:

Comoda per la posizione, perché è vicina alla stazione di Vienna.

Cons:

Nulla. Tutto ok anche perché non avevamo altri servizi in più

2026-02-12 • via Nuitee
E
Eva • solo_traveller • at
10
Unkompliziert, sauber tolles Preis/Leistungsverhaltnis
Pros:

Unkompliziert, sauber tolles Preis/Leistungsverhaltnis

2026-02-12 • via Nuitee
S
Scheu • family_with_children • at
10
2026-02-12 • via Nuitee