Premier Inn Wien City Hauptbahnhof

Hotels
8.2 (16452 reviews)
Sonnwendgasse 8 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Non-smoking throughout
Accessible parking
Parking garage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Check-in issues
Cleanliness concerns

Categories

Cleanliness
7.61
Several mentions of cleanliness but some complaints about room maintenance.
Service
8.58
Generally friendly staff, but some issues with check-in experience.
Location
9.12
Convenient location near transportation and city attractions.
Room Quality
8.07
Rooms are comfortable, but some maintenance issues were reported.
Amenities
7.6
Limited amenities; some rooms had missing furniture.
Value for Money
8.26
Good deals for location, though some facilities are lacking.
Food and Beverage
8.11
Breakfast was good, but there were some issues with cleanliness.
Overall Experience
8.28
General positive sentiment with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Eco-Friendly Accommodation:
acom-Hotel Vienna is proud to be officially certified as eco-friendly, providing guests with a guilt-free stay in the heart of Vienna.

Comfortable and Well-Equipped Rooms:
Each air-conditioned room at acom-Hotel Vienna boasts modern amenities including boxspring beds, satellite TV, a work desk, and a bathroom with a hairdryer. Additionally, shared facilities on each floor allow guests to prepare coffee and tea at their convenience.

Delicious Dining Options:
Start your day right with a rich breakfast buffet featuring organic products and fresh local delicacies. Unwind in the bar with a selection of Austrian coffee specialties or enjoy a refreshing Spritzer on the Schanigarten terrace.

Book now and experience the eco-friendly charm and convenience of acom-Hotel Vienna!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 16452 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.28
B
Bjoern • solo_traveller • nl
8
2026-07-18 • via Nuitee
A
Arkadiusz • solo_traveller • pl
9
2026-07-18 • via Nuitee
S
Selahattin Caglar • solo_traveller • tr
9
Pros:

Resepsiyon hızlı, kahvaltı güzel

Cons:

Merkeze 10 dakika metro ile

2026-07-18 • via Nuitee
A
Adrian • couple • pl
8
2026-07-18 • via Nuitee
E
Espen B • solo_traveller • no
7
2026-07-18 • via Nuitee
N
nakamura • couple • jp
8
良い
Pros:

駅に違い

2026-07-18 • via Nuitee
K
Kaan • solo_traveller • de
9
2026-07-18 • via Nuitee
V
veselin • solo_traveller • bg
10
2026-07-18 • via Nuitee
L
Laurenz • couple • at
8
2026-07-18 • via Nuitee
S
Simone • solo_traveller • at
8
Pros:

Lage direkt beim Hauptbahnhof, großes Zimmer, bequemes Bett, freundliche Mitarbeiter an der Rezeption, das Reinigungspersonal ist ziemlich störend am Abreisetag (ausschlafen war leider nicht möglich, am besten sollte man möglichst früh auschecken - schade)

Cons:

Rechnung mit Firmenadresse war etwas komplizierter als gewohnt (und dann war es auch noch die falsche Adresse)

2026-07-18 • via Nuitee
B
Birgit • solo_traveller • at
10
2026-07-18 • via Nuitee
L
lukasz • solo_traveller • gb
10
2026-07-18 • via Nuitee
A
Aleksandra • couple • pl
9
Bardzo dobra jakość
Pros:

Przewygodne łóżka, bardzo czysto, super lokalizacja blisko dworca, całodobowa recepcja. Mimo lokalizacji przy ruchliwej ulicy, jeśli zamknie się okno jest bardzo cicho. Czajnik i herbata w pokoju

Cons:

Możnaby zmodernizować łazienki i wprowadzić możliwość połączenia się z internetem przez telewizor

2026-07-18 • via Nuitee
M
Mehmet • solo_traveller • tr
10
2026-07-18 • via Nuitee
M
Mollie Arkwright • solo_traveller • gb
9
2026-07-18 • via Nuitee
Алена • family_with_children • ua
7
Pros:

Ліжко та розташування готелю.

Cons:

дуже гучна вентиляція.

2026-07-17 • via Nuitee
A
Alla • family_with_children • ua
10
2026-07-17 • via Nuitee
L
Lenka • extended_group • sk
5
Pros:

Blízkosť metra

Cons:

Raňajky na 4 hviezdičkový hotel slabé. Nakoľko sme cestovali v letnom období chýbala mi na izbe chladnička

2026-07-17 • via Nuitee
عوض • couple • sa
8
2026-07-17 • via Nuitee
R
Robin • couple • de
9
2026-07-17 • via Nuitee