High Garden Hotel

Hotels
8.1 (322 reviews)
28 Unique View Road , Nuwara Eliya , lk

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 322 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
R
Ravindra • solo_traveller • lk
10
This is truly charming place to stay, located in a peaceful and quiet area.
2026-05-01 • via Nuitee
G
Gerard • couple • au
9
Fantastic property and stay
Pros:

Great friendly helpful staff. Very comfortable modern interior. Sensational setting & views

Cons:

Bed pretty hard

2026-04-30 • via Nuitee
I
Imalka • solo_traveller • lk
10
Pros:

Super friendly staff, clean tidy place, well maintained. Relaxing environment

2026-04-29 • via Nuitee
R
rlsmethurst • solo_traveller • au
8
2026-04-28 • via Nuitee
D
Devuja • extended_group • lk
10
Good Stay
Pros:

Nice Hotel, Clean Rooms.

2026-04-28 • via Nuitee
D
DESIGNERS • solo_traveller • lk
10
Perfect
Pros:

Area

Cons:

Nothing

2026-04-28 • via Nuitee
A
Ambrazevicius • family_with_children • lt
2
2026-04-28 • via Nuitee
R
Raphael • couple • fr
9
Super hôtel
Pros:

Personel très gentil, la cuisine est bonne et l’hôtel en lui même est très bien

Cons:

La douche qui fuie un peu mais ça va

2026-04-27 • via Nuitee
S
Sadew • extended_group • au
10
Overall, it’s a good hotel
Pros:

Very clean and stylish hotel stay. Decent Staff

2026-04-27 • via Nuitee
K
Khalid • couple • sa
10
2026-04-26 • via Nuitee
L
Lakshan • solo_traveller • lk
5
2026-04-26 • via Nuitee
D
Dilara • family_with_children • tr
7
Pros:

Locafion and cleaning are ok but food serving are completely slow and internet sometimes problem and the room for 3 people are tight.

2026-04-26 • via Nuitee
H
Helena • couple • au
6
Comfortable but very unclean
Pros:

This is a really beautiful property situated in a good location in Nuwara Elia. The staff were absolutely lovely, very welcoming at our arrival despite how late in the day we got there, and carried our bags to and from the room for us, really cannot fault the staff.
The hotel is nicely decorated although a little scruffy/tired, with extremely comfortable furniture.

Cons:

There is no way this hotel could be considered 5 stars. Unfortunately filthy is really the only way to describe parts of the room. We had a kitchenette which, when we opened the cupboards, was covered in crumbs and stains, a thick hair was present in the middle of one of the bathroom sinks, and there were stains on multiple of the towels.
A proper scrub of the rooms and bathrooms, a bit of a freshen up, and throwing away towels with stains that do not wash out or are threadbare would make a huge difference in the experience, and I hope the managers/owners take this on board.

2026-04-26 • via Nuitee
R
Ravindra • extended_group • lk
10
Pros:

Good Hospitality , Beautiful Hotel

2026-04-26 • via Nuitee
S
Sudesh • couple • lk
10
Recommend 100%
Pros:

Friendly Staff , Best Service , Nice Hotel

Cons:

Huge Ramp

2026-04-26 • via Nuitee
J
Jayantha • couple • lk
8
Pros:

Nice place

2026-04-25 • via Nuitee
R
Rachel • couple • au
8
Pros:

Staff where so lovely and helpful

Cons:

Nothing

2026-04-23 • via Nuitee
S
Selen • couple • ca
4
2026-04-22 • via Nuitee
A
Asahi • family_with_children • jp
10
Good Service, Nice Hotel
Pros:

Nice hotel with very polite staff and excellent service. Really enjoyed my stay

2026-04-22 • via Nuitee
I
Indika • solo_traveller • lk
10
2026-04-22 • via Nuitee