High Garden Hotel

Hotels
8.1 (500 reviews)
28 Unique View Road , Nuwara Eliya , LK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 500 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
A
Adam • extended_group • fr
10
Pros:

Bon emplacement et personnel très agréable !

Cons:

Rien

2026-10-23 • via Nuitee
P
Petr • solo_traveller • cz
8
Pros:

Jidlo bylo opravdu vynikajici, personal mily a ochotny, nic nebyl problem zaridit nebo poradit. Postele jsme meli velmi pohodlne.

Cons:

Byla spatna regulace vody ve sprse, nejprve opravdu velmi dloiho tekla jen studena(kohoutek na teple). Kdyz odtekla, tak tekla varici, kdyz jsem to chtel dat na stred, opet veeeelmi dlouho se cekalo. Bazen byl studeny. Zachranili to saunou, ktera prisla vhody ale ubytovani jsme vybirali prave kvuli bazenu pro deti. Na jidelnim listku chybelo nekolik jidel, ale s tim se setkavam na sri lance casto.

2026-10-23 • via Nuitee
N
Noah • couple • lk
10
Pros:

Highly recommended

2026-10-19 • via Nuitee
P
Priyanka • family_with_children • ae
6
2026-10-15 • via Nuitee
C
Christopher • solo_traveller • gb
8
Pros:

Friendly staff, they sorted out our laundry with a quick turnaround, good location. Jude de Silva was very helpful

Cons:

No bar

2026-10-13 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-10-13 • via Nuitee
C
Cotora • solo_traveller • ro
10
2026-10-12 • via Nuitee
A
Anwar • couple • om
9
Very good experience , nature
Pros:

Very good nett and clean , very profession staff , welcoming ,

Cons:

Nil

2026-10-12 • via Nuitee
C
Charlotte • extended_group • fr
6
Hôtel ok pour un passage avant le train
Pros:

Chambres humides avec moisissures et douche dysfonctionnelles
Le personnel est gentil

2026-10-10 • via Nuitee
H
Hussain • couple • mv
8
2026-10-09 • via Nuitee
K
Kumara • solo_traveller • lk
10
Nice Hotel
Pros:

Staff were helpful. Clean and tidy rooms.

2026-10-09 • via Nuitee
F
Frank • extended_group • de
9
Pros:

Sehr nettes Personal und saubere Zimmer. Frühstück hätte etwas reichhaltiger sein können. Aber bei dem Preis darf man nicht alles erwarten. Wir haben uns sehr wohl gefühlt. Vielen Dank!

2026-10-08 • via Nuitee
L
Lorenzo • couple • it
10
Great Stay
Pros:

Staff were very friendly and welcomed us warmly. Clean rooms.

2026-10-08 • via Nuitee
R
Rousie 1979 • solo_traveller • es
8
Pros:

The bed amazing! The good smell in the room and the shower

Cons:

The breakfast

2026-10-08 • via Nuitee
P
Purna Chandra Rao • family_with_children • in
10
2026-10-07 • via Nuitee
M
Mark • solo_traveller • it
10
Great Stay!
Pros:

The manager and the entire staff were very supportive, courteous, and professional throughout our stay. The rooms were clean, well-maintained, and comfortable. The food was also delicious and of good quality. Overall, we had a pleasant and satisfying experience.

2026-09-19 • via Nuitee
P
pedro • solo_traveller • pt
8
Pros:

The staff help us with the activities and also with the transfer. Very kind
Good breakfast
Nice views for the mountain and surroundings

Cons:

The hotel needs to make improvements
The water in the swimming pool was super cool.
Impossible to swinm

2026-09-19 • via Nuitee
C
Caitlin • solo_traveller • au
7
Pros:

Comfortable, cosy stay. Friendly, accommodating staff who provided a lovely packed breakfast for our early hike to world's end and started breakfast service early the following day so we could hit the road. Staff also helped us navigate the steep driveway with suitcases. Huge thanks to Ronald and the team 🙂

Cons:

The driveway! Fine on foot but drivers preferred to leave us at the top!!

2026-09-18 • via Nuitee
P
Pablo • couple • es
8
Pros:

Dentro de las opciones que hay en Nuwara Eliya, es bastante bueno y merece la pena aunque esté el precio un poco por encima del resto de hoteles en los que te puedas quedar en el país, aún así no creo que sea un 5 estrellas.

Cons:

Piscina inutilizable

2026-09-17 • via Nuitee
V
Vimukthi • extended_group • lk
10
2026-09-15 • via Nuitee