High Garden Hotel

Hotels
8.1 (270 reviews)
28 Unique View Road , Nuwara Eliya , lk

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 270 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
M
Manijeh Nan solo_traveller us
8
2026-03-07 via Nuitee
T
Thomas extended_group de
6
2026-03-05 via Nuitee
A
Aimee extended_group gb
8
Pros:

Friendly staff, newly spacious renovated rooms and well located to explore Victoria Park.

2026-03-04 via Nuitee
H
Hendrikus extended_group nl
7
2026-03-03 via Nuitee
Аleksandr couple ru
10
2026-03-03 via Nuitee
M
Michael couple nl
8
2026-02-22 via Nuitee
S
Sudantha couple lk
5
2026-02-22 via Nuitee
J
Juan couple es
8
Pros:

Desayuno

Cons:

No tiene ascensor

2026-02-14 via Nuitee
J
Judith couple gb
9
Comfortable stay with good facilities, great staff in ideal location.
Pros:

Located just off the main road midway between the lake and the town centre. Nice garden to sit in. Rooms were very nice and spacious, very comfortable beds. Staff were very friendly and helpful. Indoor swimming pool and sauna was great after a day of walking, sightseeing and travelling. Breakfast omelettes made to order. Food good.

Cons:

Nothing

2026-02-08 via Nuitee
H
Hasanka solo_traveller au
10
A perfect place for a relaxing holiday. The room was cozy, clean, and very comfortable, with a calm and pleasant ambianc
Pros:

Conveniently located within walking distance to both the city and Gregory Lake.

Cons:

Nothing major—overall, it was a comfortable and enjoyable stay. If there was anything at all, it was addressed and resolved quickly.

2026-01-31 via Nuitee
M
Mohan couple lk
8
2026-01-31 via Nuitee
M
Mohammed couple iq
10
Pros:

Stylish, nice entrance, amazing views, good price, warm staff

2026-01-25 via Nuitee
K
Krsnī solo_traveller mu
10
Little gem in Nuwara Eliya
Pros:

We were upgraded to an "apartment" I would say. It was just perfect. Comfy rooms, clean bathrooms. Will definitely go back.

2026-01-21 via Nuitee
M
Matea couple hr
9
2026-01-20 via Nuitee
S
Sayana couple de
9
Tolles Hotel mit leckerem Frühstücksbuffet.
Pros:

Das Personal der Unterkunft ist auffällig freundlich und zuvorkommend. Wir wurden sehr herzlich in Empfang genommen. Das Zimmer war sehr groß und sauber. Das Frühstücksbuffet ließ keine Wünsche offen. Vom frischen Omelette über Pfannkuchen bis zu frischen Obst, gab es alles. Da wir nur eine Nacht da waren können wir leider nichts zu dem Pool und dem Rest des Hotels sagen.

Cons:

Kleine Anmerkung: Nachtschränke neben dem Bett wären nicht nur optisch schön gewesen, sondern auch durchaus praktisch zum Ablegen des Buches oder des Handys.

2026-01-19 via Nuitee
P
Pankaja family_with_children lk
10
We stayed at High Garden Hotel Nuwara Eliya over the weekend for just a day, and even though it was a short stay, it tur
2026-01-19 via Nuitee
R
Romayne family_with_children lk
10
2026-01-19 via Nuitee
M
merle extended_group nl
6
Pros:

Fijne ligging

Cons:

Personeel was oké maar minder vriendelijk dan bij de meeste accommodaties. Ontbijt was ook matig

2026-01-17 via Nuitee
A
Alejandra couple ar
2
Gratis es caro. Pésimo
Pros:

La ubicación estaba ok

Cons:

Para llegar al hotel hay una rampa enorme que, hasta para los autos, es complicada.
El personal de recepción no tiene idea de nada y no entienden del todo inglés. Pedimos orientación con algunas cosas y no pudieron ayudar con ninguna.
La habitación era súper ruidosa, moscas y ruido. Por la mañana no había agua caliente.
El desayuno pésimo y el café intomable. El olor de la cocina llegaba hasta nuestra habitación.

2026-01-14 via Nuitee
A
ABDULRHMAN couple sa
7
2026-01-13 via Nuitee