High Garden Hotel

Hotels
8.1 (270 reviews)
28 Unique View Road , Nuwara Eliya , lk

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 270 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
Y
Yushi • couple • no
10
Great Hospitality! 100% recommend!
Pros:

I had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort and excellent service

Cons:

The entrance has a very large ramp, which feels quite unsuitable for the property

2026-04-11 • via Nuitee
M
Manju Silva • extended_group • lk
8
Pros:

Bed compotable

Cons:

Breakfast was not good

2026-04-10 • via Nuitee
N
Nico • family_with_children • nl
10
Everything was Great
Pros:

Very good stay, Friendly staff

2026-04-09 • via Nuitee
• family_with_children • no
7
2026-04-09 • via Nuitee
D
David • solo_traveller • us
10
Pros:

The hotel is very nice and clean. The staff is super attentive. The food was great also!

Cons:

It's a half mile walk to town. But a nice walk!

2026-04-04 • via Nuitee
F
Fiona • extended_group • ca
10
Amazing Experience, Helpful Staff
Pros:

Amazing experience! The staff were extremely kind and helpful, and the hotel is absolutely worth the money.

2026-04-04 • via Nuitee
N
N • family_with_children • lk
7
2026-04-03 • via Nuitee
R
Ravindra • couple • lk
10
Pros:

All sevices

Cons:

No

2026-04-02 • via Nuitee
I
Ivon • extended_group • nl
10
Pros:

The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door. They were also able to recommend places to get any meal that we needed.

2026-03-31 • via Nuitee
S
Sergio • couple • es
10
Value For money! Supportive Staff!
Pros:

Great hotel with amazing hospitality! From the warm welcome at reception to the smooth check-out, everything was excellent

2026-03-31 • via Nuitee
T
tharuka chamal • couple • lk
10
Pros:

Great value and lovely hospitality
​We had a fantastic time at High garden hotel. The rooms are comfortable and clean with a lovely view. The breakfast was delicious with plenty of variety, and the staff were incredibly friendly and accommodating throughout our stay. The location is also very convenient. We would definitely stay here again!

2026-03-30 • via Nuitee
S
Sergio • couple • es
10
Highly Recommend
Pros:

The staff were very helpful and friendly. The service was excellent throughout my stay, and the reception team gave a very warm welcome. Highly recommend

2026-03-30 • via Nuitee
R
Riyas • couple • lk
6
2026-03-30 • via Nuitee
M
Mohamed nuzly • extended_group • gb
3
Came for holiday but left In next day .
Pros:

Location

Cons:

Pool is very very cold water . Door bagging noice from other room . For 3guest keep only 4 each sugar and coffee Packets . After 19:00 can’t use the pool

2026-03-30 • via Nuitee
M
Mikhail • couple • ru
5
Pros:

Персонал дружелюбен

Cons:

Максимум 3*. Старые номера, плохой ремонт. На кухне нет никакой посуды

2026-03-28 • via Nuitee
D
Damien • couple • ae
10
2026-03-28 • via Nuitee
M
Marina • couple • gb
10
2026-03-28 • via Nuitee
L
living_d_dream • couple • mt
10
2026-03-28 • via Nuitee
S
Sam dion • family_with_children • ch
10
Highly Recommend, Best Service 100%
Pros:

The room was very clean, spacious, and well-maintained, with all the necessary amenities for a comfortable stay. The housekeeping team did a great job every day, ensuring everything was perfect.

The staff were extremely friendly, helpful, and always ready to assist with any request. Their attention to detail and willingness to go the extra mile truly made a difference.

2026-03-28 • via Nuitee
I
Ivon • couple • fr
10
Highly recommend
Pros:

The hotel is ideally located in the heart of Nuwara Eliya, making it very convenient for travelers. The Hotel Manager and Front Office Manager were extremely helpful and supportive throughout our stay, assisting us with everything we needed.

The rooms were comfortable and well-maintained, and the breakfast buffet was also very nice with a good variety of options.

Overall, it was a pleasant experience, and we would definitely recommend this hotel.

2026-03-25 • via Nuitee