Queens Lake Cabin

Hotels
8.7 (239 reviews)
211 Upper Lake Road , Nuwara Eliya , lk

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Relaxing stay
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Construction noise
Some service speed issues

Categories

Cleanliness
8.76
Guests noted the cabin was clean and well-maintained.
Service
9.03
Staff were warm, friendly, and helpful, enhancing the overall experience.
Location
8.87
The property is peaceful, surrounded by beautiful greenery, and conveniently located.
Room Quality
8.62
Rooms were cozy, comfortable, and thoughtfully equipped.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Mixed sentiments with some feeling it was not worth the price.
Food and Beverage
8.56
While food was enjoyed, service speed in the restaurant received mention.
Overall Experience
8.73
Overall stay was enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:29

Property Description

Scenic Views and Family-Friendly Atmosphere
Experience the breathtaking beauty of Nuwara Eliya at JL Grand Hotel, where our garden and terrace offer stunning mountain views. Perfect for families, our 3-star hotel features a kids' club and a convenient 24-hour front desk.

Comfortable Rooms with Modern Amenities
Relax in our well-appointed rooms equipped with flat-screen TVs, private bathrooms, and complimentary toiletries. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in each room.

Diverse Dining Options and Culinary Delights
Indulge in a culinary journey at our on-site restaurant serving a variety of cuisines including American, Chinese, and Indian dishes. Special dietary needs? We offer vegetarian and halal options upon request.

Book your stay at JL Grand Hotel now to create unforgettable memories in the heart of Nuwara Eliya.

Important information:

Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

8.7
Based on 239 reviews
Cleanliness: 8.76
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.73
P
Parbo couple nl
10
Our best hotel
Pros:

The location near the lake, the spacious room with comfy beds, friendly staff, good food.

Cons:

Can't think of anything.

2026-03-06 via Nuitee
S
SERGEI family_with_children ru
9
2026-03-04 via Nuitee
C
Cornelia solo_traveller de
10
Der perfekte Aufenthalt.
Pros:

Sehr familiär, geführtes Hotel mit einem wunderbaren Ausblick über den See. Hashim wie ein kleines Paradies.

2026-03-02 via Nuitee
J
JINYUAN extended_group cn
10
2026-03-02 via Nuitee
P
Patrycja K family_with_children pl
8
Polecam
Pros:

Obszerne pokoje, widok na jezioro, dobre śniadania.

2026-03-02 via Nuitee
G
ghislain extended_group be
7
2026-03-01 via Nuitee
Z
Zhaoping family_with_children lk
8
2026-03-01 via Nuitee
L
Luis couple de
7
Pros:

Freundlichkeit der Mitarbeiter, Service, reichhaltiges Frühstück

Cons:

Sauberkeit könnte verbessert werden (Polstermöbel, Bettwäsche, WC)

2026-02-28 via Nuitee
T
Tjerk family_with_children nl
9
Pros:

Tijdens ons verblijf in Nurwara Eliya verbleven we drie nachten met ons gezin in Queens Lake Cabin. We hadden een split-level kamer wat ideaal was als familiekamer. Er is een uitgebreid ontbijt. Het personeel is heel kindvriendelijk en heeft ons steeds goed geholpen met tripjes en transport. Ze hebben er zelfs voor gezorgd dat een deel van onze vergeten bagage naar ons volgende hotel is gebracht. Veel dank aan alle medewerkers van Queens Lake Cabin!

Cons:

Tijdens ons verblijf werd er gebouwd aan een naastgelegen hotel, dat gaf wat overlast.

2026-02-27 via Nuitee
S
Sachini1 family_with_children au
9
2026-02-27 via Nuitee
Y
yanlin extended_group cn
8
还不错的民宿。工作人员很热情
Pros:

环境和视野,酒店工作人员很热情

Cons:

清洁度,卫生间有点返臭,床单有些潮湿

2026-02-25 via Nuitee
S
Sharon solo_traveller lk
9
Great location
Pros:

Lovely helpful staff.
Went out on our first night and staff were waiting for us with a hot water bottle when we got back.
Clean comfortable beds.
Good breakfast in the morning.
Great location next to Gregorys Lake.

2026-02-24 via Nuitee
A
Anand extended_group in
10
Pros:

friendly, helpful staff
spacious, clean room, beds, bathroom

Cons:

no lift

2026-02-22 via Nuitee
M
Mei Huei extended_group tw
9
Pros:

景觀美,房間是雙層閣樓式很特別。

Cons:

電力不穩,時常斷電。

2026-02-14 via Nuitee
J
João solo_traveller pt
9
Pros:

Cama muito confortavel em quarto espaçoso. Funcionários atenciosos

Cons:

Se ficar no último andar, em dias de muito vento, pode ser difícil conseguir adormecer. Pequeno-almoço simples

2026-02-14 via Nuitee
R
Remon extended_group ae
9
Pros:

Every thing. Breakfast excellent.

Cons:

Location.

2026-02-13 via Nuitee
S
Shailesh72 extended_group in
7
Pleasant place and people but unpleasant policy of the Hotel
Pros:

The Staff was courteous and the Location is also nice and room size is also great.

Cons:

Did not like the Dinner preparation (Indian Vegetarian) which is also Limited and though the payment was secured, they asked for upfront payment on checking in. They also tried to charge for water bottles separately with Complimentary Break fast and Prepaid Dinner. The Lights were switched off in the middle of the night and we had wake up the staff to switch on the electricity. More lights also required in the rooms

2026-02-13 via Nuitee
F
federica couple it
8
2026-02-12 via Nuitee
L
Leszek couple gb
4
Not worth the money. I do not recommend this hotel.
Pros:

The WiFi was temperamental. The lake view was obstructed by a newly constructed house. The breakfast was poor. Not worth the money.

Cons:

Nothing

2026-02-11 via Nuitee
J
Jonathan couple gb
7
Pros:

The location was great and the staff couldn't do enough for you and very helpful.
The food on the set menu was very good value and very well presented.

Cons:

The room was cold and the hotel was unfortunately a little tied and could do with some investment. Would be good to have a fridge.

2026-02-11 via Nuitee