Queens Lake Cabin

Hotels
8.7 (340 reviews)
211 Upper Lake Road , Nuwara Eliya , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Relaxing stay
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Construction noise
Some service speed issues

Categories

Cleanliness
8.76
Guests noted the cabin was clean and well-maintained.
Service
9.03
Staff were warm, friendly, and helpful, enhancing the overall experience.
Location
8.87
The property is peaceful, surrounded by beautiful greenery, and conveniently located.
Room Quality
8.62
Rooms were cozy, comfortable, and thoughtfully equipped.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Mixed sentiments with some feeling it was not worth the price.
Food and Beverage
8.56
While food was enjoyed, service speed in the restaurant received mention.
Overall Experience
8.73
Overall stay was enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:29

Property Description

Scenic Views and Family-Friendly Atmosphere
Experience the breathtaking beauty of Nuwara Eliya at JL Grand Hotel, where our garden and terrace offer stunning mountain views. Perfect for families, our 3-star hotel features a kids' club and a convenient 24-hour front desk.

Comfortable Rooms with Modern Amenities
Relax in our well-appointed rooms equipped with flat-screen TVs, private bathrooms, and complimentary toiletries. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in each room.

Diverse Dining Options and Culinary Delights
Indulge in a culinary journey at our on-site restaurant serving a variety of cuisines including American, Chinese, and Indian dishes. Special dietary needs? We offer vegetarian and halal options upon request.

Book your stay at JL Grand Hotel now to create unforgettable memories in the heart of Nuwara Eliya.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 340 reviews
Cleanliness: 8.76
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.73
C
Chamodi • couple • lk
10
Pros:

I had a wonderful stay, and the staff made the experience even more special. A special thanks to Ashad, the Front Office Executive and Duty Manager, and Kumarashan from Front Office and Reservations for their professional and friendly service. Danush and Asfan from the restaurant were very attentive, and Rebecca from housekeeping did a great job keeping everything clean and comfortable. Thank you to the entire team for the excellent hospitality.

2026-10-31 • via Nuitee
L
Leon Michael • extended_group • be
10
Sum up your stay A relaxing stay with a pleasant atmosphere.
Pros:

I enjoyed the peaceful atmosphere and the overall experience. The place was comfortable, and I appreciated having a relaxing environment to unwind. It was a nice experience overall.

Cons:

A few small details could be improved, but overall, I was satisfied.

2026-10-31 • via Nuitee
S
Stella • couple • co
10
A pleasant experience in a welcoming setting.
Pros:

The property had a welcoming feel, and I enjoyed the time spent there. The surroundings were pleasant, and the overall experience was good. It was a nice place to take a break from a busy routine.

2026-10-31 • via Nuitee
D
Dilantha • couple • lk
10
Pros:

I really enjoyed my stay at this hotel, especially because of the friendly and helpful staff. Ashad and Kumarashan were very professional and supportive with front office services and reservations. Danush and Asfan made the restaurant experience enjoyable, while Rebecca took excellent care of the housekeeping. Their warm hospitality and teamwork made me feel welcome throughout my stay.

2026-10-31 • via Nuitee
M
Merit • solo_traveller • au
10
A comfortable experience worth remembering.
Pros:

I had a good experience during my visit. The atmosphere was enjoyable, and the place offered a comfortable environment. Overall, it was a nice experience, and I appreciated the opportunity to relax.

2026-10-31 • via Nuitee
R
Raveen • couple • lk
10
Pros:

The hospitality at this hotel was truly appreciated. Ashad was welcoming and professional at the front office, while Kumarashan provided helpful assistance with reservations. Danush and Asfan at the restaurant offered attentive service, and Rebecca from housekeeping ensured the room was clean and well maintained. The team's dedication made my stay pleasant and memorable.

2026-10-31 • via Nuitee
S
Songul • couple • lk
10
Pros:

Tge hotel offerd a pleasant atmosphere ,and I enjoyed the overall experience .was a nice place to enjoy a relaxing break.

2026-10-29 • via Nuitee
M
Mateo • couple • lk
10
Pros:

Was agood spot to taje a break and enjoy some quite time.feeling satisfied with our stay

2026-10-29 • via Nuitee
N
Nilusha • couple • lk
10
Pros:

I enjoyed my stay and found the overall experience pleasant .The room was comfortable ,the surrounding were nice,and staff were helful.It was a good place to relax and enjoy some peaceful time.

2026-10-29 • via Nuitee
S
Sinclair • couple • lk
10
Pros:

The breakfast was enjoyable.location was convenient.

2026-10-28 • via Nuitee
J
Juliette • couple • lk
10
A comfortable and enjoyable stay with friendly service and a great overall experience.
Pros:

The breakfast was delicious, and the location was convenient. The staff were friendly and welcoming, making the stay comfortable and enjoyable.

Cons:

Everything was good overall, and I enjoyed my stay. There were no major issues during my visit.

2026-10-22 • via Nuitee
W
Walter • family_with_children • fr
3
Établissement en mauvais état
Pros:

Le personnel agréable, attentionné.

Cons:

La chambre était très humide, avec une odeur et une sensation de moiteur permanentes. Pour la chauffer, on nous a fourni une sorte de grille-pain, ce qui en dit long sur l'équipement. L'établissement aurait besoin de gros travaux de remise en état avant de pouvoir offrir un séjour correct. Nous ne le recommandons pas en l'état

2026-10-21 • via Nuitee
J
Jennalee • family_with_children • ae
7
Cozy and spacious for a family of 4
Pros:

We loved that the room was plenty big for the whole family- having some separation from the kids was amazing. The toilet and sink on the second floor was also a nice unexpected addition! The wood detailing felt cozy, we appreciated the provided space heater as it did get a bit chilly one day with a storm. Beds were comfortable enough for SriLanka. The room itself was clean and the balcony was a nice place to sit in the evening. The staff was so kind and even brought us heated bottles one night for the beds!

Cons:

There was so much mold in the bathroom, just a poorly built space with poor ventilation in a consistently damp climate. We kept the door closed, but the smell was noticeable. The breakfast was okay, but very slow. The property was much farther from the more "downtown" part of Nuwara Eliya than we realized and it was a bit complicated to figure out dinner, we ended up having our driver take us to some different places as walking only got us across the lake.

2026-10-17 • via Nuitee
J
Jigar • extended_group • au
10
Pros:

Exception room size with two double beds. Views from balcony are mesmerising. Value for money deal

2026-10-10 • via Nuitee
T
Tanya • solo_traveller • au
7
Pros:

The view, location is beautiful and so was the room.

Cons:

The bathrooms smelt bad!

2026-10-09 • via Nuitee
A
Anil Kumar • extended_group • in
3
Moderate stay with limited breakfast and horrible dinner. Don't opt for breakfast or dinner.
Pros:

Front desk staff and floor attendant were really nice, supportive and submissive. Location is some how good but entree of hotel is very poor, will have to reach reception through stilt parking. Felt embraced to fellow friends as booking done by me and not worth to listing price. Reception is also very small, adjacent to kitchen, with very foul smell of sea foods.

Cons:

Dinner was horrible, not eatable at all, seems don't have good kitchen facility. Breakfast, limited menu, only typical bread, butter and jam and omelette and that too limitation in quantity. We asked for two boiled eggs but they told, it’s paid. Then why breakfast was listed in website as free.

2026-09-19 • via Nuitee
J
jansen • family_with_children • au
7
Was ok
Pros:

Near to the lake

Cons:

Toilet were cleared but smell bad.

2026-09-18 • via Nuitee
A
Amit • solo_traveller • in
5
I will pass this
Pros:

The attic room was spacious, Lake view was good

Cons:

Location was remote, it's a single building so no amenities in the hotel, food was bad and reception area always smelled bad of some food from the kitchen attached to reception.

2026-09-15 • via Nuitee
H
Hossam • couple • eg
8
2026-09-15 • via Nuitee
B
bertrand • solo_traveller • fr
5
Pros:

L emplacement et le confort des chambres . Le staff est souriant

Cons:

Prix élévé pour un hotel de ce type - les 5 etoiles ne sont pas méritées - meriterait une renovation

2026-09-14 • via Nuitee