Neos Omalos Hotel

Hotels
8.9 (962 reviews)
Omalos Kydwnias, Chania , Omalós , gr

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Great food
Friendly staff
Good shuttle service
Perfect for hiking
Cons:
Mosquitoes can be a problem
Bathroom size issues

Categories

Cleanliness
8.65
Rooms were reported as spotless, though some negatives about towels not drying.
Service
9.35
Staff were consistently described as welcoming and helpful.
Location
9.15
Perfect base for hiking in Samaria National Park, praised in multiple reviews.
Room Quality
8.65
Rooms were generally comfortable but mentioned small bathroom issues.
Amenities
8.65
Free shuttles and good restaurant service positively noted.
Value for Money
8.65
Good value considering the location and service, though specific feedback is minimal.
Food and Beverage
9.15
Food described as delicious with good breakfast options highlighted.
Overall Experience
8.95
Overall positive sentiments with a few minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Mountain Retreat with Traditional Charm

Spectacular Views: Enjoy breathtaking vistas of Lefka Ori Mountain from your cozy room at Neos Omalos.

Culinary Delights: Indulge in authentic Cretan cuisine made from fresh, local ingredients at the hotel's traditional restaurant.

Adventure Awaits: With a prime location just a short drive from Samaria’s Gorge, Neos Omalos is the perfect starting point for your mountaineering expeditions.

Experience the beauty of the Cretan mountains and savor local flavors at Neos Omalos. Book your stay now for an unforgettable mountain getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 962 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.95
N
Natalina solo_traveller it
10
Alle gole in relax
Pros:

La posizione Confortevole. Ottima colazione. Ottimo ristorante. Disponibilità del personale

Cons:

Nulla

2026-06-05 via Nuitee
B
Birgit Köhler 1959 solo_traveller de
10
Tolles Hotel in den Bergen!
Pros:

Ausreichend geschmackvolle Zimmer, sauber und großzügig.
Tolles Frühstück.
Zuvorkommendes Personal!
Man wird zum Eingang der Samariaschlucht gefahren.

Cons:

Nichts!

2026-06-04 via Nuitee
D
Donat couple be
8
bon emplacement pour la randonnée dans cette région
Cons:

salle de bain minuscule

2026-06-03 via Nuitee
G
Gerda couple at
7
2026-06-02 via Nuitee
S
Stefan solo_traveller de
10
einfach super angenehm
Pros:

super liebenswürdige Wirtsleute, total aufmerksam und hilfsbereit, habe mich sofort willkommen gefühlt, wurde kostenlos zur Samariaschlucht gefahren

Cons:

nichts

2026-05-30 via Nuitee
V
Virág solo_traveller hu
6
Pros:

friendly and very helpful staff, great restaurant, good shower

Cons:

the room was a bit old

2026-05-30 via Nuitee
B
bjerg solo_traveller dk
10
2026-05-29 via Nuitee
I
Ian family_with_children gb
9
A comfortable stay in a stylish traditional hotel with friendly staff and good food.
Pros:

Friendly staff. Stylish traditional hotel with comfortable rooms. Breakfast and evening meal were excellent. The weather hit record low temperatures while we were there in May, and heating was provided both morning and evening.

Cons:

Not much at all.

2026-05-28 via Nuitee
J
Jimmy solo_traveller nl
9
Pros:

De eigenaren en het personeel zijn heel vriendelijk en behulpzaam.

Cons:

Niets.

2026-05-26 via Nuitee
D
Dierckx solo_traveller be
6
Pros:

Super vriendelijk en behulpzaam personeel. Heel proper. Maar heel basic .

Cons:

Wat verouderd allemaal. Voor avondeten was er weinig keuze. Kon bijna niks van de kaart kiezen. Maar was wel lekker.

2026-05-26 via Nuitee
M
Michael couple de
7
2026-05-25 via Nuitee
K
Kamma solo_traveller dk
8
2026-05-25 via Nuitee
Y
Yasmin couple gb
8
Excellent choice Robert before/after Samaria gorge
Pros:

Ideal location for the gorge. Take advantage of the shuttle if you’re planning on going there. The car park now charges 10€!

Friendly staff, excellent dinner and good breakfast.

Cons:

Didn’t get a great night’s sleep but not sure if it was the beds or just us!

2026-05-25 via Nuitee
A
Aurélie solo_traveller fr
9
Très bonne étape pour Samaria
Pros:

L'accueil chaleureux, la disponibilité du personnel, l'ambiance refuge de montagne familial, les repas, le confort de la literie.
Petit déjeuner excellent, service de navette gratuite pour aller au départ des gorges de Samaria (3 départs dont le 1er À 7h45).
Malgré un ensemble un peu vétuste, nous avons passé un excellent séjour.

Cons:

Humidité dans la chambre et en particulier dans la salle de bain. Douche minuscule, peu de pression (difficile de se laver les cheveux surtout s'ils sont longs).

2026-05-25 via Nuitee
S
Sarek68 solo_traveller fr
9
Pros:

Acceuil souriant, placement idéal pour faire les gorges de Samaria, cuisine familiale avec une charmante serveuse qui parle bien l'anglais et le français.
Hôtel rustique, authentique, au calme 👍

2026-05-24 via Nuitee
H
Henk couple nl
9
Uitstekend verblijf voor Samariakloof, die ik helaas niet kon lopen ivm ziekte.
Pros:

Eenvoudig maar prima. Alles is er wat je nodig hebt.

Cons:

Niets

2026-05-22 via Nuitee
H
Herzberg couple de
7
2026-05-22 via Nuitee
M
Maya couple us
10
2026-05-20 via Nuitee
T
Trevor solo_traveller gb
9
A great place to stop before a walk down Irini gorge.
Pros:

Fabulous location, very friendly staff, great food, simple but comfy rooms.

2026-05-18 via Nuitee
M
Melanie couple fr
7
Un endroit stratégique
Pros:

L'accueil et le personnel sont agréables. Le repas et le petit déjeuner furent bons. Nous avions une chambre triple, la 101, qui est grande avec un balcon et fenêtre avec volets. Emplacement bien situé pour se rendre au gorges de Samaria ou Agia Irini.

Cons:

La chambre se trouve en haut de l'escalier, la première sur le palier, vous entendez les gens qui passent et parlent devant. Un peu plus de pression dans la douche serait appréciable.

2026-05-17 via Nuitee