Europe Enchanted Bungalow Koh Rong

Hotels
•
Independent
7.6 (5 reviews)
Koh Toch Village, Koh Rong, Preah Sihanouk, 18205 , Koh Rong , KH
855-92748899

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
On private beach
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Review Highlights

Pros:
Great location
Walking distance to beautiful beaches, bars, and restaurants
Cons:
Poor service communication
Unwillingness to accommodate reservation changes
Basic room quality
Noise levels

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.6
Mixed reviews on service, with complaints about poor communication and unwillingness to accommodate reservation changes.
Location
8.4
The hotel's proximity to key landmarks, beautiful beaches, bars, and restaurants was highly appreciated.
Room Quality
5
Rooms were described as very basic, noisy, and with issues like poor wifi and frequent blackouts affecting the overall experience.
Amenities
5.7
Mixed reviews on amenities, with complaints about poor wifi, frequent blackouts, and disruption in basic services like water supply.
Value for Money
5
Guests felt the value for money was poor due to issues with reservation changes, basic room quality, and noisy environment.
Food and Beverage
5
No specific feedback on food and beverage services provided, likely due to guests opting not to use the restaurant facilities.
Overall Experience
5
Mixed feedback on the overall experience, with significant complaints about poor communication, basic room quality, and noise levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 19:28

Property Description

Luxurious Spa Services: Indulge in a pampering experience at our full-service spa, perfect for relaxation and rejuvenation.
Dining Options: Treat yourself to delicious meals at the on-site restaurant or savor snacks at the hotel's cafe, along with a variety of beverage choices at the bar and beach bar.
Comfortable Accommodations: Unwind in one of our 5 air-conditioned guestrooms, complete with modern amenities like complimentary Wi-Fi, private bathrooms, and daily housekeeping services.
To make the most of your beach getaway at Europe Enchanted Bungalow Koh Rong, book now for a memorable stay just steps away from Koh Toch Beach.

Important information:

Take time to pamper yourself with a visit to the full-service spa.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 7.5
Service: 6.6
Location: 8.4
Room Quality: 5
Amenities: 5.7
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
T
Thomas
10
Fint hotel i stille omgivelser
Pros:

Hyggeligt sted og fint til prisen. Vi havde havudsigt, den bedste af slagsen. Venlig ig imødekommende personale. God seng. Ligger lidt væk fra larm og disco.

2025-03-13 • via Nuitee
W
Winfried Georg
8
Pros:

The bathroom in the bungalow was not good. Overpriced

2025-03-04 • via Nuitee
A
august
6
Find a better place
Pros:

First; of course the location is amazing, the accommodations are bare-bones, but that's kinda expected. Where it fails is customer service as I was not allowed to change my reservation to a different date, so I had to book a separate reservation. Needless to say; I refused to use the restaurant facilities/bar, went to neighbors instead, so I can't judge those. Wifi was to say the least, poor, wouldn't work when the door of the cabin is closed, ooh btw, the frequent power outages hinders that too, communications about those could be a bit better as they apparently know when they are expected. At one moment, the water output was disrupted, no power outage, so I couldn't't use the BR. and btw, noisy!! Thank God for noise-cancelling headphones, otherwise I'd never sleep. overall poor communication from staff, even poor before and after

2025-02-24 • via Nuitee
P
Phavorath • partner
8
Pros:

Walking distance to beautiful beaches, speed boats, bars and restaurants.

2025-02-17 • via Nuitee
A
august
4
There's probably better places to stay
Pros:

A couple things stood out; at first poor wifi, which will not work in cabin, only outside. Also, frequent blackouts, especially in AM, but that goes island wide so they are not really to blame, but they should inform the guests. Also, no running water there for a couple of hours in the middle of the night. also unwillingness to change reservation dates; I made a mistake, but they refused me to make changes / Ooh without making a new reservation and just flat-out paying for it. Fine, I just won't use your restaurant services at all.A bit of a hike to get there and they wouldn't communicate with me which ferry to take. Rooms are very basic, okay I ge that, you can't say enough of the location. Value for money, well considering I have to pay for it twice, maybe not so much. Oh yeah, be ready not to sleep early, it's very noisy, bring noise canceling headphones

2025-02-17 • via Nuitee