Hotel SANTA CLARA

Hotels
5.1 (574 reviews)
Avenida Leste Santa clara palace hotel , Belém , br

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Close to airport
Good service
Cons:
Poor cleanliness
Uncomfortable rooms
Weak food options

Categories

Cleanliness
3.36
Multiple reviews highlighted issues with cleanliness, indicating that it is a significant area for improvement.
Service
6.83
Service was generally rated positively, though there were negative experiences regarding reception.
Location
7.37
Location was mentioned positively, especially its proximity to the airport.
Room Quality
4.32
Room quality received multiple complaints regarding comfort and cleanliness.
Amenities
5.35
Amenities varied in review quality, with some guests finding them lacking.
Value for Money
4.81
Guests suggested the pricing doesn't reflect the quality experienced during stay.
Food and Beverage
3.36
Complaints about breakfast and food variety indicated a low satisfaction level.
Overall Experience
5.43
Overall experience was mixed, with significant dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:14

Property Description

Luxurious Accommodation
Santa Clara Palace Hotel offers elegant rooms with modern amenities, including select rooms with a convenient kitchen setup. Enjoy a comfortable stay in style.

Convenient Location
Located near popular attractions like Docas Station and Ver-o-Peso Market, our hotel provides easy access to the best of Belém. Explore the city with ease from our strategic location.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, airport transfers, and free WiFi. Relax in our shared lounge or venture out to nearby landmarks like Theatre of Peace and Emilio Goeldi Museum.

Book your stay at Santa Clara Palace Hotel for a memorable experience in Belém.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

5.1
Based on 574 reviews
Cleanliness: 3.36
Service: 6.83
Location: 7.37
Room Quality: 4.32
Amenities: 5.35
Value for Money: 4.81
Food and Beverage: 3.36
Overall Experience: 5.43
R
Ryan • couple • br
10
2026-02-10 • via Nuitee
K
Karine • solo_traveller • br
1
Péssima
Pros:

Não gostei

Cons:

Não gostei

2026-02-09 • via Nuitee
K
Kamilla Pontes • extended_group • br
1
2026-01-28 • via Nuitee
P
perna • solo_traveller • br
10
2026-01-28 • via Nuitee
F
Freire • extended_group • br
8
2026-01-27 • via Nuitee
J
JULIO EDUARDO • solo_traveller • br
7
2026-01-25 • via Nuitee
A
Alan • couple • br
5
2026-01-21 • via Nuitee
F
Ferreira Lima • solo_traveller • br
10
2026-01-21 • via Nuitee
J
João • extended_group • br
10
2026-01-21 • via Nuitee
A
Aione • solo_traveller • br
5
NAO ME HOSPEDARIA NOVAMENTE
Pros:

a LOCALIZAÇÃO PROXIMA AO AEROPORTO FOI MUITO BOA

Cons:

ACHEI SUJO O QUARTO, COM LIXO DE HOSPEDES ANTERIORES

2026-01-20 • via Nuitee
E
Edivaldo • solo_traveller • br
6
Pros:

Gostei da localização, porque fica perto do aeroporto. Fiz a reserva apenas por esse motivo. O hotel em si, fica muito a dever.

Cons:

Das instalações. Suja, precisa de mais cuidado, pelo menos uma boa pintura.

2026-01-20 • via Nuitee
L
Linaldo • extended_group • br
1
Péssima.
Pros:

Nada.

Cons:

Tudo.

2026-01-20 • via Nuitee
T
Thainan • family_with_children • br
5
Foi bem tranquila
Pros:

Que a tv tem Netflix

Cons:

As camas não são confortáveis, ninguém limpa o quarto em quanto vc tá lá, não tem tapetes quando vc toma banho que sai do banheiro molha tudo !

2026-01-19 • via Nuitee
M
Matheus • extended_group • br
1
2026-01-19 • via Nuitee
L
LEILIANE • extended_group • br
10
Foi muito boa.
Cons:

As cobertas das camas ser de pano 100 por cento algodão.
Tipo é bom o hotel ter esse tipo de coberta por conta de clientes ter alergia com poliéster, meu caso.
Que bom que tinha levado.

Mas fica a observação.

2026-01-19 • via Nuitee
E
EDUARDO • family_with_children • br
9
Gostei do quarto onde fiquei
Pros:

O quarto e de uma boa acomodação

Cons:

Próximo ao aeroporto

2026-01-19 • via Nuitee
N
Neliane • extended_group • br
1
Péssima
Cons:

Reservei com 3 meses de antecedência, avisando que iria chegar de manhã, entre 8 as 9hrs da manhã. Quando eu chego me disseram que o check-in era só 12hrs. Sendo que reservei! Cheguei de uma viagem cansativa e ainda não poderia entrar.

2026-01-19 • via Nuitee
G
gildon • couple • br
4
não voltarei.
Cons:

cama muito ruim. paredes mofadas. não havia sabonete e nem papel higiênico no no banheiro.

2026-01-19 • via Nuitee
C
Cristiane • solo_traveller • br
8
2026-01-19 • via Nuitee
A
Alexandre • solo_traveller • br
3
Cons:

Limpeza,a falta. Camas e travesseiros fedorentos

2026-01-19 • via Nuitee