Hotel SANTA CLARA

Hotels
5.1 (701 reviews)
Avenida Leste Santa clara palace hotel , Belém , BR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Airport shuttle
Airport shuttle (additional charge)
See all facilities

Review Highlights

Pros:
Close to airport
Good service
Cons:
Poor cleanliness
Uncomfortable rooms
Weak food options

Categories

Cleanliness
3.36
Multiple reviews highlighted issues with cleanliness, indicating that it is a significant area for improvement.
Service
6.83
Service was generally rated positively, though there were negative experiences regarding reception.
Location
7.37
Location was mentioned positively, especially its proximity to the airport.
Room Quality
4.32
Room quality received multiple complaints regarding comfort and cleanliness.
Amenities
5.35
Amenities varied in review quality, with some guests finding them lacking.
Value for Money
4.81
Guests suggested the pricing doesn't reflect the quality experienced during stay.
Food and Beverage
3.36
Complaints about breakfast and food variety indicated a low satisfaction level.
Overall Experience
5.43
Overall experience was mixed, with significant dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:14

Property Description

Luxurious Accommodation
Santa Clara Palace Hotel offers elegant rooms with modern amenities, including select rooms with a convenient kitchen setup. Enjoy a comfortable stay in style.

Convenient Location
Located near popular attractions like Docas Station and Ver-o-Peso Market, our hotel provides easy access to the best of Belém. Explore the city with ease from our strategic location.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, airport transfers, and free WiFi. Relax in our shared lounge or venture out to nearby landmarks like Theatre of Peace and Emilio Goeldi Museum.

Book your stay at Santa Clara Palace Hotel for a memorable experience in Belém.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.1
Based on 701 reviews
Cleanliness: 3.36
Service: 6.83
Location: 7.37
Room Quality: 4.32
Amenities: 5.35
Value for Money: 4.81
Food and Beverage: 3.36
Overall Experience: 5.43
C
Cleonaldo Da Silva • couple • br
10
2026-10-24 • via Nuitee
A
Ana Catarina • extended_group • br
1
2026-10-24 • via Nuitee
K
Karla • extended_group • br
8
2026-10-23 • via Nuitee
P
Pablo • solo_traveller • br
6
2026-10-20 • via Nuitee
M
Mario Cezar Lima Pinheiro • couple • br
1
Pros:

Próximo aeroporto.

Cons:

Péssima instalação. Achei local não apropriado para família e sim apenas pessoas que estão de passagem pela cidade. Não recomendo para casais.

2026-10-19 • via Nuitee
G
Gezer Lima • solo_traveller • br
8
2026-10-15 • via Nuitee
J
Julio cesar da silva Ferreira • couple • br
7
2026-10-15 • via Nuitee
I
Izaque Gomes Cardoso Filho • extended_group • br
8
Pros:

Limpeza e espaço e atendimento

Cons:

A falta de café da manhã

2026-10-14 • via Nuitee
G
Gabriel • solo_traveller • br
8
2026-10-11 • via Nuitee
O
Oliveira • solo_traveller • br
10
Pros:

De tudo, foi maravilhoso!❤️

2026-10-10 • via Nuitee
I
Ivamara • solo_traveller • br
10
2026-10-10 • via Nuitee
S
Silva • solo_traveller • br
7
2026-10-10 • via Nuitee
C
Camila • couple • br
1
Experiência negativa
Pros:

De nada

Cons:

Não gostei de nada. Sujo, não trocam coberta de cama, reservei quarto para casal e me dera um com cama beliche e as toalhas estavam com cheiro ruim. Café da manhã tenebroso, nada parecia limpo

2026-10-09 • via Nuitee
D
Danielle • family_with_children • br
1
Péssima experiência
Pros:

Custo benefício

Cons:

Nenhuma higiene, quartos todos fedidos a peixe, as roupas de camas tudo reutilizadas sem ao menos lavar, tá tudo fedido demais. Só conseguirmos dormir pq estávamos exausta, mas foi horrível a experiência

2026-10-08 • via Nuitee
I
Ingrid • family_with_children • br
4
2026-09-15 • via Nuitee
N
Nunes • extended_group • br
5
2026-09-15 • via Nuitee
C
Cleyton • family_with_children • br
7
2026-09-10 • via Nuitee
V
Vitor • solo_traveller • br
8
Pros:

Boa localização, organizado, limpo, aparelhos funcionando, funcionários práticos.

2026-09-08 • via Nuitee
H
Homero • solo_traveller • br
5
Perto do seu voo
Pros:

Localizão e preço

Cons:

Faltou: toalha, sabonete e armário

2026-09-07 • via Nuitee
E
Elren passos • family_with_children • br
1
Pros:

A localização próximo ao aeroporto é favorável.

Cons:

O quarto estava fedendo, literalmente a roupa de cama com cheiro de bunda e de cocô. Quarto sujo e não havia papel higiênico. Foi uma péssima experiencia.

2026-09-07 • via Nuitee