Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Delicious food
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect.
Service
9
Service was generally appreciated, with friendly and professional staff mentioned in multiple reviews.
Location
8
The hotel is located in close proximity to key landmarks and public transport, making it convenient for guests.
Room Quality
8.1
Rooms were clean, comfortable, and well-equipped, though some guests reported minor issues.
Amenities
7.2
Satisfactory amenities provided, with some guests enjoying the gym and pool, while others wished for more extensive services like a spa.
Value for Money
7.3
Mixed reviews on value for money, with some feeling the price was justified by the location, while others found it slightly high for the services offered.
Food and Beverage
8.5
Positive feedback on the delicious food, friendly staff, and the provision of alternatives like a fan in the absence of AC.
Overall Experience
8.4
Most guests had a positive overall experience, citing excellent service, cleanliness, and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-29 04:52

Property Description

Luxurious Accommodation: Enjoy 5-star comfort in our well-appointed rooms with city views and modern amenities.

Dining and Entertainment: Indulge in delicious meals at our on-site restaurant and unwind with drinks at the bar.

Convenience and Service: Benefit from free WiFi, room service, and a 24-hour front desk for a hassle-free stay.

Book now and experience luxury at Neon Hotel Ntinda in Kampala.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.1
Based on 8 reviews
Cleanliness: 8.3
Service: 9
Location: 8
Room Quality: 8.1
Amenities: 7.2
Value for Money: 7.3
Food and Beverage: 8.5
Overall Experience: 8.4
Y
Yassir • family with young children • sa
10
Exceptional
Pros:

Everything in this hotel was excellent. The room was clean and the staffs were really helpful.

Cons:

The Internet in upper floors was really slow while the ground floor had the best Internet connection

2025-08-01 • via Nuitee
N
Nsubuga • young couple • ug
4
Disappointing
2025-07-28 • via Nuitee
S
Suha • family with young children • sa
9
Superb
2025-07-28 • via Nuitee
D
Dak • young couple • us
8
Very good
2025-05-24 • via Nuitee
D
Davidson • review category business travellers • tz
9
Superb
2025-05-11 • via Nuitee
A
Anne • review category business travellers • cd
8
very intresting.
Pros:

I love how clean was the apart was and also the personnel was very professional and friendly.

Cons:

None

2025-04-19 • via Nuitee
A
Adam • review category business travellers • nl
8
Very good
Pros:

The food was delicious and staff were very friendly. They have a backup generator. No AC but they did provide me with a fan which was sufficient. Overall, great value for money.

2025-03-23 • via Nuitee
D
Deus • review category business travellers • ug
9
A good start up space , good customer service experience with urgent response on booking online.
Pros:

Was tired , woke up after 10am.Didn’t do breakfast but Jts understandable.

Cons:

Parking space is to small

2025-03-21 • via Nuitee