Hampton by Hilton Guangzhou Railway Station

Hotels
8.6 (96 reviews)
No.1389, North Jiefang Road , Guangzhou , cn

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Face masks for guests available
See all facilities

Review Highlights

Pros:
Nice and clean rooms
Excellent staff
Good location
Satisfactory overall experience
Cons:
Uncomfortable pillows
Poor breakfast variety
Language barrier with staff

Categories

Cleanliness
8.4
Multiple reviews mentioned cleanliness positively but there were concerns about luggage storage and open design.
Service
9.4
Staff were frequently highlighted as very friendly and dedicated.
Location
9.4
The location was mentioned positively due to proximity to shopping areas.
Room Quality
8.9
Rooms were noted as nice and clean, although some minor issues were mentioned.
Amenities
7.9
Amenities were mentioned as insufficient, specifically concerning breakfast variety and basic provision.
Value for Money
8.4
General sentiment on value was average, given concerns about service and amenities.
Food and Beverage
7.4
There were complaints about the poor variety of breakfast options.
Overall Experience
9
Overall good experience highlighted by many positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:32

Property Description

Fitness Centre and City Views
Stay fit while enjoying stunning city views at our on-site fitness centre.

Dining Options and Exceptional Service
Indulge in delicious meals at our restaurant and experience top-notch service with room service and a 24-hour front desk.

Comfortable Rooms and Complimentary Breakfast
Relax in our well-equipped rooms featuring essential amenities and start your day right with our hearty breakfast options.

Book now to experience the perfect blend of comfort and convenience at Hampton by Hilton Guangzhou Railway Station.

Important information:

Hotel stays during the 135th Canton Fair include free shuttle bus pick-up, location: hotel entrance ↔ Pazhou Complex.
Pick-up and drop-off dates are: April 15-19, 2024, April 23-27, 2024, May 1-5, 2024. The pick-up time is: departing from the hotel entrance at 08:30 every morning and returning to Pazhou Complex at 17:40 every afternoon. If necessary, you can register your ride information with the hotel front desk when checking in.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 96 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 9
D
Daniyar • couple • kz
10
Pros:

Новый чистый отель, классный дизайн. 👍👍👍

Cons:

Нет еды для мусульман

2026-01-22 • via Nuitee
A
Anastasiia • solo_traveller • ru
1
My money was stolen! And no one cares! Neither Booking nor the hotel says anything, no one knows anything, and no one ca
Pros:

My money was stolen! And no one cares! Neither Booking nor the hotel says anything, no one knows anything, and no one cares!

Cons:

My money was stolen! And no one cares! Neither Booking nor the hotel says anything, no one knows anything, and no one cares!

2026-01-20 • via Nuitee
T
Tan • family_with_children • my
7
2026-01-20 • via Nuitee
R
Rick • couple • nl
9
2026-01-19 • via Nuitee
H
Hamda • couple • ae
7
2026-01-18 • via Nuitee
M
Marko • extended_group • hr
8
2026-01-15 • via Nuitee
B
Barbara • couple • pl
10
One of the nicest hotel ever. Staff is wonderful. They are so helpful and they are since begining. Nice breakfast.
Pros:

Perfect staff.

Cons:

All
Perfect

2026-01-15 • via Nuitee
W
William • solo_traveller • ck
10
2026-01-13 • via Nuitee
S
Sow • solo_traveller • sn
8
Agréable
Pros:

Oui

2026-01-12 • via Nuitee
S
Samin • family_with_children • qa
5
Pros:

Facilities for the price

Cons:

Construction going on close to property which was not intimated during or after booking
Windows were open and mosquitos were there

2026-01-11 • via Nuitee
محمد • couple • ae
10
2026-01-06 • via Nuitee
R
Rick • couple • nl
8
2026-01-05 • via Nuitee
Z
Zahid • solo_traveller • pk
7
Cons:

Pillows were uncomfortable.

2025-12-30 • via Nuitee
D
Danijela • couple • rs
9
Pros:

Very nice rooms. Good location, next to shopping mall.

Cons:

Breakfast, poor variety of choices. Lobby of the hotel looks small and always to busy. Staff doesn’t speak english.

2025-12-20 • via Nuitee
T
Tatyana • couple • ru
10
2025-12-18 • via Nuitee
M
Mireille • couple • fr
10
Pros:

Un hotel pas comme les autres, le service impeccable, les agents serviables et rapide
Le robot au rendez-vous.
Franchement beaucoup à dire...
Je clore par vous dire je reviendrai et merci pour votre professionnalisme

Cons:

Tout était au top, un bon emplacement

2025-12-15 • via Nuitee
S
Siddhardha • solo_traveller • in
9
2025-12-14 • via Nuitee
B
Barbara • extended_group • pl
10
Very nice and clean hotel. Love it
Pros:

Exelent staff ❤️ very helpful

Cons:

All super

2025-12-14 • via Nuitee
R
Rehan • solo_traveller • ae
10
2025-12-09 • via Nuitee
L
Lai Ping Doris • extended_group • gb
8
We had a good stay and enjoyed the convenient location.
Pros:

Clean and good provisions.

Cons:

Open design clothes railings without any drawers or shelvings, and no luggage racks. Had to kneel down to get things from the bags/ suitcase. Not easy for the aging legs.

2025-11-29 • via Nuitee