Hostal Grand Park Palomino

Hotels
8.8 (14 reviews)
Carrera 5ª Cra. 5 - Calle 1a Sur 81 , Palomino , co

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Piscina
Cons:
Hice reserva 3 noches sin posibilidad de cancelación incluso si no se podía llegar, habitación no correspondía a la reservada, mal olor en la habitación, falta de respeto en el trato al cliente, fracaso en la prestación de servicios.

Categories

Cleanliness
5
Feedback on cleanliness was mixed with some guests reporting issues with the rooms.
Service
3.2
Service received negative feedback regarding room allocation and customer handling.
Location
2.8
The location did not meet guests' expectations, with concerns about room selection and proximity to amenities.
Room Quality
2.5
Guests reported significant issues with the room quality, including bad smell and room allocation errors.
Amenities
1
Negative feedback on amenities, particularly related to room allocation and lack of accommodation availability.
Value for Money
1.5
Guests felt the price was not justified by the poor quality of services and room allocation issues.
Food and Beverage
1
Limited feedback on food and beverage services, but overall negative sentiment towards the hotel's offerings.
Overall Experience
2
Guests had a very negative overall experience, facing multiple issues with room allocation and poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 03:34

Property Description

Luxurious Accommodation with Pool Views: Hostal Grand Park Palomino offers 4-star accommodation with pool views, a terrace, and a bar for guests to enjoy a relaxing stay.

Convenient Amenities: With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect exceptional service throughout their stay.

Entertainment Options: Guests can unwind by playing billiards and darts at the hotel, adding a fun and lively touch to their experience.

Book Hostal Grand Park Palomino now for a memorable and enjoyable stay in Palomino, just 1.6 km from the beautiful Palomino Beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 14 reviews
Cleanliness: 5
Service: 3.2
Location: 2.8
Room Quality: 2.5
Amenities: 1
Value for Money: 1.5
Food and Beverage: 1
Overall Experience: 2
S
Sebastian extended_group co
5
2025-08-10 via Nuitee
couple co
1
Pésima Estadía - Precio Calidad Cero
Pros:

Piscina

Cons:

Hice reserva 3 noches, la noche 1 no pudimos llegar, pero igual pagamos porque no se podía cancelar, luego llegamos el día 2 y oh sorpresa no era la habitación que había seleccionado por booking donde decía que vista a la pileta, nos dieron una con olor a humedad terrible, luego nos dan la llave de ese cuarto mal, llegamos tipo 10 pm y mencionamos q ese olor del inicio seguía que de verdad era imposible dormir ahí (hab 202) nos mandaron a otro hostal a media cuadra porque se notaba que no nos habían respetado la reserva inicial, pero no obstante al día siguiente empezaron a llamar desesperados que debíamos entregar el cuarto del hostal q nos habían dado, se les mencionó que estábamos en playa y nos demorábamos en llegar, tipo 7 pm nuevamente llamando y diciendo que si nos podían mover las cosas, osea falta de respeto, a las 8 tuvimos q ir desde la playa para entregar al otro lado y devolvernos a otro cuarto ahí si dentro de Grand Park, horrible estadía, pagando 3 días y tener que estar moviéndonos de un hostal a otro por negligencia y ofrecer servicios o cuartos cuando ya no tienen cupo, si es así y debían entregar avisen con tiempo para uno no interrumpir su descanso devolviéndose del mar que no es nada cerca al hostal. Respeto por el cliente y las personas que atienden en recepción el cliente tiene la razón no justifiquen su falta de de TODO.

2025-07-02 via Nuitee
H
Holly family with young children gb
8
Great value would definitely recommend!
Pros:

This accommodation was very clean and comfortable! The pool was massive and it offered free breakfast! Claudia and her family were so friendly and helpful and we would recommend this place to stay!

Cons:

It’s a bit of a walk from the beach but we knew this when we booked it! It’s good value for money and nice to be away from the busy party hostels. The music from other guests was a little bit loud in the morning as we were there over a weekend but this was not Claudia and the hosts fault!

2024-05-13 via Nuitee
C
Cedric young couple de
10
Exceptional
Pros:

One of the friendliest hotel stays we ever had. Claudia was an angel who cared for our every wish. Very clean big pool, plenty of activities (Billard, Ping Pong, ...) in the rooftop.

Cons:

Location is a bit off, but still just a good 20 mins to the beach.

2024-04-27 via Nuitee
D
Danielle with friends gb
10
Such a lovely family run hotel - highly recommend
Pros:

Loved this hotel! The staff are so lovely and it has such a nice family feel. The pool areas really nice and modern and the breakfast is fab.

Cons:

Nothing

2024-04-06 via Nuitee
L
Lucy group ca
10
Would definitely recommend. Great value!
Pros:

The staff were super friendly and hospitable. Not a lot of English is spoken here, but they were so accommodating and happy to help through Google translate. The pool, bar and public facilities were very clean. The bed was a little hard, but fine. Good spacious room and the AC worked great. A little to slow to start but after 15 minutes the room was perfect.

Cons:

It’s in a quieter more residential area than other hostels in the area. We actually switched up to this one throughout our stay because close to the beach was so loud. Good for people who don’t want to be so close to all the parties and noise. Great secure parking too.

2024-03-17 via Nuitee
S
Steve young couple gb
9
Superb
Pros:

The lady running the place (sorry I'm rubbish with names) was really lovely. The place itself is picturesque.

Cons:

It's a bit out of the way but still only 5 minutes to the main path to the beach

2024-02-01 via Nuitee
M
Maxime young couple be
10
Exceptional
2023-10-16 via Nuitee
E
Elizabeth young couple gb
10
Exceptional
Pros:

Our stay at Hostal Grand Park Palomino was relaxed, comfortable and homely. We really enjoyed the company of Diego, his girlfriend and Mum who help to run the place...and their pets!They go above and beyond to look after their guests.

2023-10-04 via Nuitee
S
Sierra young couple co
10
Exceptional
2023-10-02 via Nuitee
R
Richard young couple gb
10
A perfect base for our trip to Palomino.
Pros:

We had a perfect stay at Hostal Grand Park. This is a relatively new hotel with amazing facilities including a swimming pool and bar area with lots of outdoor seating. The air-conditioned private room was spotless, and communal areas were cleaning regularly. A delicious breakfast was also served every morning. To top it all off, the owners and staff are so friendly and helped us throughout our stay (special mention to Diego for being so calm and reasonable when I left and got on a bus with the room keys still in my pocket, thanks again!)

Cons:

Nothing!

2023-09-24 via Nuitee
H
Henry young couple gb
10
Lovely staff. Tidy room. Affordable.
Pros:

Tidy room, the staff were very welcoming, and the air con made this place excellent. Very affordable too.

Cons:

Nothing - the hotel has a few dogs, did not bother us!

2023-09-23 via Nuitee
J
James young couple gb
10
Exceptional
Pros:

A lovely hostel for a quiet stay, with an easy walk to the beach. All of the staff were super friendly and accommodating. They even cooked us breakfast after we slept through the allotted time. Definitely recommend!

Cons:

Only suggestion for improvement is a shower curtain to keep the bathroom dry.

2023-08-13 via Nuitee
S
Saar group il
10
amazing
Pros:

everything is new with a huge pool. the room was great and had a/c.everyone in the hostel was extremely nice and helped us with everything we needed.

Cons:

it was a bit far from the beach

2023-04-09 via Nuitee