The smallest hotel in Amsterdam

1. The property has mice. INSIDE the rooms. See (i) the written notice on the fridge acknowledging “major problems with pests”, and (ii) the mouse trap placed under the fridge. Dust, dirt, food - what more can a rodent wish for? :) He'll claim all buildings in the center have this problem, but the issue is 100% the owner's fault. I stayed in the same area and never experienced anything like this. This is not an “Amsterdam problem”; it is a sanitation and maintenance problem at this property.

2. The property is extremely dirty (photos attached). Stained, used towels; unwashed bathrobes with HAIR on them (disgusting just thinking about it); mold; heavily stained, dirty carpets. Never in my life seen anything like this.

3. The owner, Tim, is polite on the surface; that’s about it :) I tried to resolve this amicably for an entire month before arrival as soon as the mice reviews started appearing. I have a pest phobia (and also expect a clean, safe place when paying a premium price), so I tried to avoid ruining my vacation. Tim refused to acknowledge the issue (again, they have written notices on this). Instead, he blamed the clients and said they can’t use poison anymore “because of animal protection laws from left-wing parties” :)

4. Upon arrival we left after discovering the exact problems mentioned in the reviews. The owner refused to acknowledge any of the sanitation issues, despite photos we sent multiple times through Booking’s messaging system. I had to send around 7 emails because he kept claiming he “didn’t receive anything.” Booking later confirmed the messages and photos were delivered.

5. Booking did nothing beyond offering a 50% refund, which is unacceptable given the conditions. I am currently pursuing remedies outside Booking to recover the money.

Very noisy through the whole night so didn’t get much sleep but I suppose it’s expected in central Amsterdam.

L'absence de parking, qui etait reservé !

The worst experience.
First of all, the room did not match the photos I saw on Booking. It was dirty everywhere, there were spiders, and the room was located in the basement, something that was not shown in the photos. The bathroom smelled bad, and the tap was broken and leaking.
The worst part was the mouse we saw in the room, as well as the trap that was there.
It is unacceptable that this hotel is offered for rent.

Ότι χειρότερο υπάρχει στο Άμστερνταμ !!!!!ότι σου προσφέρει είναι ψέμα!!ποντικια ,βρωμια ,κρύα δωμάτια χωρίς θέρμανση σπασμένες ντουλάπες και αντικείμενα !!!χωρίς χώρο στάθμευσης!!!!παραπλανητικές φωτογραφίες !!!δεν το συστήνω ούτε στον χειρότερο εχθρό μου!

Réservation d'une chambre au prix le plus cher et attribution d'une autre chambre car elle est déjà louée, chambre sale, draps non changés et non propre(tâches, poils)
Manque de lumière, aucun accueil à notre arrivée...

However, I had requested another room which I did not get. We got the basement room which was ok but right next to the street….we were woken up three or four times by screaming drunks through the night! I am a light sleeper and even with earplugs it sounded like people were in our room! Also the sink in the bathroom was broken and it make a very high beeping sound ( the pipes) when turned on and off. We had to find the trick to shut it off. It really should be fixed. So the location and price seemed reasonable and we are looking for a place to regularly use during our visits to Amsterdam we were hoping this could be our place. I am sure it would have been different in another room. We had bad luck.

Everything was perfect