Grottger Boutique Hotel by Cityzen Properties

Hotels
8.6 (1006 reviews)
Sienkiewicza 27 , Kraków , pl

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Clean and spacious rooms
Good breakfast options
Quiet location
Cons:
Housekeeping issues noted
Some amenities were not fully operational
Sound insulation lacking in rooms

Categories

Cleanliness
8.04
Room and common areas were clean, but there were some issues noted with housekeeping and cleanliness in specific areas.
Service
9.01
Staff was described as helpful and attentive, contributing positively to the experience.
Location
9.05
Well located in a quiet area, making it convenient for exploring the center with a pleasant environment.
Room Quality
8.5
Rooms were spacious and comfortable, though some guests noted minor issues.
Amenities
8.03
Amenities had some positive aspects, but some were not functional or lacked clarity on availability.
Value for Money
8.49
Good value for the comfortable stay and included amenities like breakfast.
Food and Beverage
9.04
Breakfast was high quality and varied, with positive feedback from guests.
Overall Experience
8.61
Overall positive experience with minor issues, but nothing that significantly detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:42

Property Description

Luxurious Art Deco Villa
Experience elegance and charm at Grottger Luxury Boutique Hotel City, housed in a renovated Art Deco villa in central Kraków.

Individually Designed Rooms
Indulge in uniquely designed rooms with oakwood floors, marble bathrooms, and modern amenities including flat-screen TVs, air conditioning, and complimentary tea/coffee facilities.

Convenient Location and Services
Located near popular attractions, enjoy free private parking, a garden, terrace, and a bar for relaxation. Take advantage of car hire services and explore the city through cycling and hiking.

To experience luxury and convenience in Kraków, book your stay at Grottger Luxury Boutique Hotel City now.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for 60 zł per person per night when using an available extra bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1006 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
O
Oleksandr • solo_traveller • ua
8
2026-07-24 • via Nuitee
S
Solveiga • family_with_children • lt
7
2026-07-24 • via Nuitee
B
Beranek • solo_traveller • de
10
2026-07-22 • via Nuitee
E
Eva • solo_traveller • es
8
Pros:

L'habitació era espaiosa i bonica. L'hotel estava ben situat.

Cons:

El matalàs era massa tou i quedaves enfonsat.

2026-07-22 • via Nuitee
I
Irina • solo_traveller • pl
9
2026-07-22 • via Nuitee
D
Dana • solo_traveller • il
7
Pros:

צוות אדיב, מיקום יחסית נגיש ומאוד יפה להסתובב ליד המלון.

Cons:

בסיסי, לא הרבה מתקנים, תקרה מוזרה, חלונות לא ממש נגישים, לא היה וילון.

2026-07-21 • via Nuitee
C
Catrin • couple • se
10
Mysigt rum i Krakow
Pros:

Låg i ett fint område ca 1,2 km från torget. Mycket hjälpsam personal! Kaffet från kaffemaskinen var gott!

Cons:

Frukosten man kunde beställa tycker jag att man kan hoppa över gå ett kvarter istället och köp riktig frukost.

2026-07-20 • via Nuitee
I
Iwona • solo_traveller • pl
8
2026-07-20 • via Nuitee
G
Gabija • family_with_children • lt
9
2026-07-20 • via Nuitee
M
monica • couple • it
9
Ci siamo sentiti a casa.
Pros:

La gentilezza dello staff, ci siamo sentiti a casa.

2026-07-20 • via Nuitee
A
Andrii • solo_traveller • cz
7
2026-07-20 • via Nuitee
D
Dominik • solo_traveller • sk
8
Pros:

Výhodná cena, dobré ubytovanie...

2026-07-19 • via Nuitee
G
Greidāns • solo_traveller • lv
9
Cons:

Auto stāvvieta tikai dažām automašīnām.

2026-07-19 • via Nuitee
H
Hovhannisyan • family_with_children • pl
10
2026-07-17 • via Nuitee
J
Jawed • family_with_children • no
8
2026-07-16 • via Nuitee
O
Oleksandr • solo_traveller • ua
8
2026-07-14 • via Nuitee
M
Małgorzata • solo_traveller • pl
9
2026-07-13 • via Nuitee
D
DARIUSZ • family_with_children • pl
10
Super.
2026-07-13 • via Nuitee
S
Simon • family_with_children • gb
8
Great Hotel and luxury room but sort out the TV
Pros:

Quiet residential location, room was a great size with direct access to balcony, lounge area with large sofa bed for my son, very comfortable bed and additional furniture, bathroom was spacious and luxurious, good WiFi and aircon.

Cons:

TV had no signal or connection to any channels, we were offered another room but we wanted the space of the room we booked as were travelling as a family, wasn’t great having no TV during the World Cup being avid football fans. The WiFi was great so we streamed and watch on our phones.

2026-07-13 • via Nuitee
O
Olga • family_with_children • il
4
Pros:

Расположение хорошее , 15 минут пешком до центра

Cons:

Когда я бронировала отель то спросила про паковку и мне ответили что зарезервировали для меня место , по факту мы приехали и места не было все было занято. Но самое неприятное было в том что в номере по всей раковине ползали муравьи , и на полу и в кроватке парочку нашла , потом дочка на руке обнаружила муравья и это ужасно , но все номера были заняты и мне ничем не смогли помочь

2026-07-12 • via Nuitee