Grottger Boutique Hotel by Cityzen Properties

Hotels
8.6 (1043 reviews)
Sienkiewicza 27 , Kraków , pl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Clean and spacious rooms
Good breakfast options
Quiet location
Cons:
Housekeeping issues noted
Some amenities were not fully operational
Sound insulation lacking in rooms

Categories

Cleanliness
8.04
Room and common areas were clean, but there were some issues noted with housekeeping and cleanliness in specific areas.
Service
9.01
Staff was described as helpful and attentive, contributing positively to the experience.
Location
9.05
Well located in a quiet area, making it convenient for exploring the center with a pleasant environment.
Room Quality
8.5
Rooms were spacious and comfortable, though some guests noted minor issues.
Amenities
8.03
Amenities had some positive aspects, but some were not functional or lacked clarity on availability.
Value for Money
8.49
Good value for the comfortable stay and included amenities like breakfast.
Food and Beverage
9.04
Breakfast was high quality and varied, with positive feedback from guests.
Overall Experience
8.61
Overall positive experience with minor issues, but nothing that significantly detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:42

Property Description

Luxurious Art Deco Villa
Experience elegance and charm at Grottger Luxury Boutique Hotel City, housed in a renovated Art Deco villa in central Kraków.

Individually Designed Rooms
Indulge in uniquely designed rooms with oakwood floors, marble bathrooms, and modern amenities including flat-screen TVs, air conditioning, and complimentary tea/coffee facilities.

Convenient Location and Services
Located near popular attractions, enjoy free private parking, a garden, terrace, and a bar for relaxation. Take advantage of car hire services and explore the city through cycling and hiking.

To experience luxury and convenience in Kraków, book your stay at Grottger Luxury Boutique Hotel City now.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1043 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
K
Klaudia couple pl
8
2026-08-29 via Nuitee
A
Aleksandra family_with_children pl
9
Polecam. !
Pros:

Fajny pokój /apartament. Ale ściana dzieląca część sypialniana od dziennej miała jakieś 180 cm. Więc nie był to osobny pokój. Na plus 2 toalety i możliwość korzystania z „jadalni” gdzie jedliśmy śniadania ( Żabka 200 m od hotelu).
Czyściutko. Miła obsługa. Wąskie miejsca parkingowe. Blisko przystanek „radio Kraków”. Doskonała komunikacja miejsca. Bolt na rynek ok 25-30 zł

Cons:

Ściana dzieląca pokój wcale go tak naprawdę nie dzieliła.

2026-08-28 via Nuitee
J
Javier solo_traveller es
7
Un cuatro estrellas que son tres y poco de boutique.
Pros:

Baño espacioso y luminoso. Ubicación, a unos 20/25 minutos del centro. Barrio muy tranquilo.

Cons:

La limpieza dejaba mucho que desear, pelusas debajo de la cama y polvo en las mesitas. En el frigorífico aún quedaban restos de comida del anterior huésped. Si quieres que te hagan la habitación tienes que avisar en recepción.

2026-08-27 via Nuitee
M
mwja solo_traveller pl
8
Pros:

Lokalizacja

2026-08-26 via Nuitee
M
Mariia family_with_children ua
7
Для однієї ночі - добре
Pros:

Розташування, саме помешкання, персонал.

Cons:

Посуд для води є, води немає 🫠
Відсутність шумоізоляції, балкон з курцями біля номеру.

2026-08-23 via Nuitee
M
Marina solo_traveller es
7
Un hotel que con poco esfuerzo podría mejorar mucho
Pros:

El tamaño de la habitación y que tenga dos aseos

Cons:

Que el vigilante nocturno del martes y viernes fumaba en las instalaciones y olía en nuestra habitación
Que la limpieza no era buena principalmente en baños, no vaciaron las papeleras en 5 dias
El frigorífico no enfría y está encajonado en un mueble que desprende mucho calor.
No hay persianas y las cortinas no oscurecen lo suficiente y amanece a las 5.30h

2026-08-23 via Nuitee
V
Vonu extended_group it
8
2026-08-22 via Nuitee
D
Doinapetrescu solo_traveller ro
8
Pros:

Foarte curat, bine poziționat. Doua bai impecabile. Personal discret si amabil.

Cons:

Deși am avut un balcon mare, dădea spre un generator care polua aerul și făcea zgomot, la apartamentul 5. Păcat, ne-a plăcut mult hotelul.

2026-08-20 via Nuitee
P
Paula solo_traveller pl
7
2026-08-20 via Nuitee
V
Valeriano solo_traveller it
5
Pros:

Bella struttura, camere ampie e spaziose,ben arredate e posto silenzioso.

Cons:

Camere sporche, il primo giorno non ci hanno rifatto le camere. Frigorifero non funzionante, sotto i letti e su un davanzale c'era un sacco di polvere.

2026-08-20 via Nuitee
B
Bartłomiej solo_traveller pl
7
2026-08-19 via Nuitee
M
Mark family_with_children pt
10
Loved it. 100% recommend
Pros:

Quality and value for money. Nice location away from the centre but a 20 minute stroll to the old town. Cheap parking outside. Great reception staff

Cons:

Noisy at night

2026-08-17 via Nuitee
M
Malgorzata solo_traveller pl
8
Short break in Cracow
Pros:

I liked the stuff, especially one receptionist who offered me a coffee and we had a nice chat. Beautiful location

Cons:

Parking was very small and narrow. Not easy to manouver. The lobby smelled with cigarettes which I did not like and you could hear other people partying in the night.

2026-08-17 via Nuitee
D
Damaszke family_with_children pl
10
Idealny wybór dla ludzi ceniących spokój.
Pros:

Spokojna cicha okolica i blisko dworca. Pokój bardzo przestronny, łóżko bardzo wygodne i duży plus to klimatyzacja więc nie odczuwało się że za oknem 30stopni.

Cons:

Nie ma się tak naprawdę do czego przyczepić. Moze lodówka która słabo chłodziła.

2026-08-16 via Nuitee
R
Rafał solo_traveller pl
9
2026-08-16 via Nuitee
E
Earl Sshkaya family_with_children no
7
2026-08-15 via Nuitee
Романів solo_traveller ua
10
2026-08-11 via Nuitee
K
Kristine solo_traveller lv
7
Pros:

Lokācija

Cons:

Mūsu numurs bija pie ieejas, līdz ar to bija trokšņi,citiem viesiem staigājot

2026-08-11 via Nuitee
R
Roman solo_traveller de
8
2026-08-10 via Nuitee
J
Jacek solo_traveller pl
8
Pros:

Wszystko ok

Cons:

Wszystko ok

2026-08-10 via Nuitee