Embassy Suites by Hilton Orlando International Drive Convention Center

Hotels
Embassy Suites Hotels
8.2 (1541 reviews)
8978 International Drive , Orlando , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
6.78
Negative reviews mention the room not being spotless, hair on the couch, bugs in the bathroom, and peeling paint.
Service
8.75
General sentiment toward staff and service quality is positive, though some comments indicate issues.
Location
9.29
Many reviews highlight the excellent location as a strong positive factor.
Room Quality
7.74
Issues like outdated bathrooms and peeling paint were noted, lowering the score.
Amenities
8.27
Some amenities like breakfast received praise, but the lack of functioning ice machines was a downside.
Value for Money
7.73
Parking issues and overcharging were highlighted, impacting perceived value.
Food and Beverage
8.28
Breakfast and dining options were often mentioned positively, but some improvements are needed.
Overall Experience
8.75
Despite some drawbacks, guests generally had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 04:25

Property Description

Luxurious Suites with Modern Amenities

Embassy Suites by Hilton Orlando International Drive Convention Center offers spacious suites with separate living areas and modern conveniences like flat-screen TVs, microwaves, and coffee machines.

Complimentary Dining and Entertainment

Start your day with a free cooked-to-order breakfast and wind down in the evening with complimentary beverages and appetizers at the lobby reception. Indulge in Florida-inspired cuisine at Bar Meets Grill and savor wine, beer, and snacks at the manager's evening reception.

Convenient Location and Nearby Attractions

Conveniently located on International Drive, this hotel is within walking distance of popular attractions like the Orlando Eye, Madame Tussauds, and SEA LIFE Aquarium. Don't miss out on exploring Orlando with Embassy Suites as your luxurious base.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1541 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.75
M
meghan extended_group us
10
2026-02-12 via Nuitee
E
Elliott couple us
9
Pros:

Location

Cons:

Breakfast no self serve bacon

2026-02-10 via Nuitee
H
Hutchings couple us
8
Overall very good for the price!
Pros:

We loved the bed, super comfortable! The hot tub was also very nice.

Cons:

The shower needs remodeling. It was clean but just a bit in a rough shape and water wasn’t the hottest but still lukewarm.

2026-02-10 via Nuitee
H
Heather couple us
10
2026-02-08 via Nuitee
C
Cory couple us
1
Pros:

The location was good.

Cons:

Thia property is way updated. The hot tub in side did not work. The hot tub outside was cold. Two of the elevators were broken. The water pressure in the room was horrible. This hotel is definitely not up to Hilton’s standards.

2026-01-31 via Nuitee
M
Michelle solo_traveller us
10
2026-01-29 via Nuitee
F
Felipe couple br
10
Excellent location at a great value for the price.
Pros:

Amazing location if you are looking for International Drive

Cons:

All well kept, just a bit old fashioned structure, but super refurbished.

2026-01-27 via Nuitee
I
Ian couple us
1
Not up to the Hilton standard
Pros:

On I drive

Cons:

Electrical problems. It was filthy. Staff didn’t care when notified.

2026-01-24 via Nuitee
E
Elise couple us
10
2026-01-20 via Nuitee
D
Daniela couple us
10
2026-01-20 via Nuitee
M
Michael couple us
10
2026-01-20 via Nuitee
N
niashyria family_with_children us
4
Not recommended
Pros:

The location and Mohammed over the phone had excellent customer service but not in person

Cons:

The hotel elevator slow check in slow ice machine broken

2026-01-20 via Nuitee
J
Jason couple us
9
It was great
Pros:

I like the breakfast there

Cons:

I didn’t see the gym or pool facilities

2026-01-20 via Nuitee
S
Stephen couple us
9
Pros:

Good to stay

Cons:

N/A

2026-01-20 via Nuitee
C
Connie family_with_children us
10
Very nice except for the ice
Pros:

The size of the rooms

Cons:

Very frustrating to walk every floor tying to find a working ice machine 😡
Not until the 5th floor did I find one, I’m 63 years old

2026-01-20 via Nuitee
J
Jeroen solo_traveller nl
7
Pros:

Goed bed

Cons:

Badkamer bad had afbladderende toplaag. Douche niet erg krachtig

2026-01-19 via Nuitee
T
Tom family_with_children us
6
It was alright.
Pros:

Place looked cool, staff was nice

Cons:

Got charged for parking, which wasn't even closed up when I got back at 2:30 am, never saw a security guard. Then when I went to leave I couldn't because now the gates were down and it said I needed my room key to open it. Which I already turned in because I checked out. I was trapped. Couldn't get anyone on the phone, had to walk back in to get let out.

Really frustrating to pay extra for parking (which I've never had to do at any other hotel, ever) and not receive any extra security then a headache when I want to leave. Really shitty.

2026-01-19 via Nuitee
R
Rebecca extended_group us
10
We enjoyed the hotel very much and plan on returning
Pros:

The breakfast was excellent with a lot of options

Cons:

The only complaint is the morning of check out housekeeping came and knocked on our door at 10:00 we confirmed we would be out by the 11:00 check out time. Housekeeping came back 45 minutes later and opened our door without knocking to see if we had left yet

2026-01-19 via Nuitee
A
Amanda extended_group us
10
2026-01-19 via Nuitee
K
Kamren couple us
10
2026-01-19 via Nuitee