Mercure Chiang Mai

Hotels
•
Mercure
7.9 (167 reviews)
183 Changpuek Road, Tambon Sripoom, Amphoe Muang, Chiang Mai , Chiang Mai , th

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness
Limited food variety
Aging facilities

Categories

Cleanliness
7.29
Several mentions of cleanliness issues, such as poor room cleanliness and old hotel feel.
Service
8.76
Staff described as very helpful and attentive to customer requests.
Location
8.8
Good location with convenient access to Old City and nearby amenities.
Room Quality
7.75
Rooms were comfortable and clean, though some mention of needing renovation.
Amenities
7.28
Limited amenities mentioned, impacting the overall experience.
Value for Money
8.24
Quality/price relationship mentioned positively in some reviews.
Food and Beverage
6.79
Breakfast variety and quality could be improved based on feedback.
Overall Experience
8.26
General positive feedback, though some reviewers had specific disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:01

Property Description

Convenient Location
Mercure Chiang Mai is perfectly situated near popular attractions such as the Sunday Market Walking Street and Nimmanhaemin Road. Guests can easily explore the city and enjoy nearby entertainment options like the Miracle Cabaret.

Modern Amenities
The hotel offers non-smoking rooms equipped with LED TVs, tea/coffee makers, and free WiFi. Guests can also relax in the outdoor pool, enjoy delicious meals at the on-site restaurant, and take advantage of the convenient shuttle service to the Night Bazaar.

Scenic Views and Relaxation
With a large outdoor pool offering stunning views of Chiang Mai Mountain and Doi Suthep Temple, guests can unwind and soak in the beauty of the surroundings. Additionally, indulging in relaxing massages and convenient room service adds an extra touch of luxury to your stay.

Book your stay at Mercure Chiang Mai for a memorable and comfortable experience.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for THB 0 per person per night when using an available cot.
    Children up to and including 15 years old stay for THB 0 per person per night when using an existing bed.
    Children up to and including 16 years old stay for THB 600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 167 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 8.26
W
Wayne • solo_traveller • gb
8
2026-03-12 • via Nuitee
ปณิธี • family_with_children • th
8
2026-03-11 • via Nuitee
J
Jean-Claude • family_with_children • fr
5
Heureusement que vice n’était pas cher!
Pros:

Pas grand chose sinon le personnel sympa

Cons:

Le petit déjeuner, la pièce est d’une tristesse …

2026-03-10 • via Nuitee
A
Alexandra • solo_traveller • fr
9
2026-03-08 • via Nuitee
ธีระ • family_with_children • th
10
2026-03-08 • via Nuitee
O
oosaka • family_with_children • jp
6
2026-03-07 • via Nuitee
N
Neill • solo_traveller • au
8
Overall ... Good
Pros:

The breakfast was good and the coffee was good too. the Hotel location wasn't in the best location for my purposes.

Cons:

I thought the white wine was rather expensive at $9 AUD per glass in the restaurant.

2026-03-04 • via Nuitee
T
tommy • family_with_children • gb
1
2026-02-28 • via Nuitee
M
Michel • family_with_children • be
10
2026-02-27 • via Nuitee
F
Franciscus • couple • th
8
2026-02-26 • via Nuitee
D
David • solo_traveller • us
9
2026-02-23 • via Nuitee
F
Fenella • solo_traveller • th
10
Pros:

Very clean and I had a lovely room even though it was not particularly modern. Comfortable bed and the staff were all lovely apart from a grumpy chef at breakfast 🍳

2026-02-23 • via Nuitee
M
Maite • solo_traveller • cl
8
Placentera
Pros:

Estaba bien

Cons:

Lejos del centro, no te recogen los tour

2026-02-22 • via Nuitee
M
Mark • solo_traveller • th
6
Pros:

Convenient convention facilities.

Cons:

Poor location

2026-02-22 • via Nuitee
D
Didier • family_with_children • nc
5
Pros:

Pas grand chose.

2026-02-10 • via Nuitee
B
Benedikt • family_with_children • de
9
2026-01-27 • via Nuitee
M
Min chi • solo_traveller • nz
8
2026-01-23 • via Nuitee
M
Mongkhon • couple • th
7
Pros:

ความสะดวกสบาย

Cons:

-

2026-01-20 • via Nuitee
P
Panya • family_with_children • th
9
Pros:

ห้องกว้าง สะอาด

2026-01-19 • via Nuitee
A
Areerom • extended_group • au
8
Clean, roomy and friendly staff
Pros:

No wifi available

Cons:

Nil

2026-01-19 • via Nuitee