Matsue Plaza Hotel

Hotels
6.7 (42 reviews)
Asahi-cho 469-1 , Matsue , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cigarette smoke in hallway
Water drainage issues in the bathroom

Categories

Cleanliness
5.69
There were mentions of cigarette smoke in the hallway and water drainage issues in the bathrooms.
Service
8.16
The staff were helpful, assisting with room changes and parking information.
Location
8.2
The hotel is conveniently located near the station, making it accessible.
Room Quality
6.15
Rooms were reasonably comfortable, but issues were noted regarding size and air conditioning.
Amenities
5.68
Amenities included high-quality toiletries, but Wi-Fi issues were reported.
Value for Money
7.64
The hotel offered reasonable value given its pricing, though some issues were noted.
Food and Beverage
5.69
No specific feedback mentioned regarding food and beverage.
Overall Experience
6.36
Mixed sentiments about comfort and service, but overall a fair experience for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location
Situated just a stone's throw away from popular attractions such as Lafcadio Hearn Memorial Museum and Lake Shinji, Matsue Plaza Hotel offers easy access to the best of Matsue.

Comfortable Rooms
Each air-conditioned room at our 2-star hotel is equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom for a comfortable stay.

Delicious Dining
Indulge in authentic Japanese cuisine at our onsite restaurant, perfect for satisfying your taste buds after a day of exploring Matsue.

Ready to experience comfort and convenience in Matsue? Book your stay at Matsue Plaza Hotel now for an unforgettable getaway.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 600 per day.

Location

Guest Reviews

6.7
Based on 42 reviews
Cleanliness: 5.69
Service: 8.16
Location: 8.2
Room Quality: 6.15
Amenities: 5.68
Value for Money: 7.64
Food and Beverage: 5.69
Overall Experience: 6.36
A
AYUMI • family_with_children • jp
8
2026-02-09 • via Nuitee
Y
Yuji • solo_traveller • jp
6
ま、ふつうに快適です。
Pros:

利便性

Cons:

特にありません

2026-01-20 • via Nuitee
M
MOTOTADA • family_with_children • jp
4
2026-01-20 • via Nuitee
K
Kikuyo • solo_traveller • jp
10
よい
Pros:

ホテル内が綺麗

Cons:

ない

2026-01-20 • via Nuitee
Y
Yuji • solo_traveller • jp
6
Pros:

せっかくスタッフの女性にWi-Fiを再セットしてもらったが、結局使えなかった
残念

2026-01-19 • via Nuitee
K
KOSUKE • extended_group • jp
6
2026-01-19 • via Nuitee
A
AYUMI • solo_traveller • jp
8
とても快適だった。
Pros:

アメニティ、バスローブの質が良かった。

Cons:

部屋が狭かった。

2026-01-19 • via Nuitee
K
kayano • solo_traveller • jp
5
休憩場
Pros:

もう少しサービスが備品などになれば嬉しい

Cons:

不便が多々あった

2026-01-15 • via Nuitee
宮崎 • couple • jp
10
2026-01-04 • via Nuitee
R
RIKA • family_with_children • jp
8
2025-12-28 • via Nuitee
K
KAZUTOSHI • solo_traveller • jp
5
男1名の素泊りには全く問題ない
Pros:

安さと立地

Cons:

建物がちょっと古い

2025-12-15 • via Nuitee
R
RIE • solo_traveller • jp
7
Pros:

駅近で⭕️

2025-12-13 • via Nuitee
乗富 • family_with_children • jp
8
Pros:

急遽部屋を変えて頂き大変助かりました。
駐車場の場所も一度で分からず尋ねると案内までしてくれてスタッフさんありがとうございます。

2025-11-24 • via Nuitee
前田 • couple • jp
8
Pros:

リーズナブルで､ベッドも寝心地良かったです

Cons:

ずっと､館内にBGMが流れていて寝つけなかった

2025-11-24 • via Nuitee
東 • extended_group • jp
4
まーまーだった
Pros:

駅近く

Cons:

お風呂が水捌け悪い
滑り

2025-11-23 • via Nuitee
Y
Yuriko • solo_traveller • jp
7
リーズナブル
Pros:

天井が高く清潔感があり快適

Cons:

電気が点くか真っ暗かの二択しかない

2025-11-22 • via Nuitee
S
Satoshi • solo_traveller • jp
5
Cons:

駅からのシャトルバスがあったのに、その情報が事前に伝えられず、日没後に駅からホテルまで遠路、歩かされた。翌朝は早朝に出発したため、シャトルバスの便がなく、再度、遠路、歩かされた。しかも、早朝のフロントは1人しかおらず、前のお客のチェックアウトに時間がかかって延々と待たされ、駅までの徒歩が延々と小走りを余儀なくされ、朝から大汗をかかされた。

2025-11-12 • via Nuitee
末次 • family_with_children • jp
5
2025-11-04 • via Nuitee
太一 • couple • jp
8
Pros:

ゆっくり休めた。
スタッフも良かった。

Cons:

駐車場が分かりにくかった。

2025-11-04 • via Nuitee
C
Chie • family_with_children • jp
6
Pros:

駅が近い

Cons:

廊下からタバコ臭かった
駐車場が少し遠い

2025-11-03 • via Nuitee