The Lenox

Hotels
9.1 (807 reviews)
61 Exeter Street , Boston , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Cozy ambiance
Excellent service
Great location
Good food
Cons:
Dated bathrooms
No coffee machine in room

Categories

Cleanliness
9.18
Very clean and cozy ambiance inside for winter season.
Service
9.65
Big thanks to Valery who was an amazing help getting a left behind item posted to us once we left the hotel.
Location
9.69
Excellent hotel, amazing location.
Room Quality
8.14
Rooms and especially the bathrooms are dated.
Amenities
9.17
Great restaurant willow and ivy; coffee in lobby at 5:30 am.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
9.18
Great restaurant willow and ivy.
Overall Experience
9.15
Overall a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Luxurious Accommodations with Panoramic Views
Each room at Hotel Lenox offers stunning panoramic views of the historic Back Bay neighborhood. From plush terry bathrobes to mahogany furniture and crystal lamps, the luxury rooms are elegantly designed to provide a comfortable and upscale stay.

Award-Winning Dining Options
Indulge in a culinary experience at Hotel Lenox with two exceptional dining options. Savor authentic Irish cuisine at Sólás, a traditional Boston Irish pub, or enjoy contemporary American dishes made from fresh ingredients at City-Table restaurant. With 24-hour room service available, guests can satisfy their cravings anytime.

Convenience and Personalized Services
Hotel Lenox goes above and beyond to ensure a seamless stay for guests. From a state-of-the-art gym and free Wi-Fi to personalized concierge services and a 24-hour business center, every need is catered to with utmost care.

Experience luxury and convenience in the heart of Boston's Back Bay at Hotel Lenox. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

9.1
Based on 807 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.15
D
Danielle • couple • us
10
Always a perfect perfect time at the Lenox
Pros:

Literally everything! The staff, the beds, the onsite bars and restaurants

Cons:

Nothing

2026-02-11 • via Nuitee
H
Hally • couple • us
10
Stay here. You will be so happy you booked it!
Pros:

Stunning. Staff were amazing to everyone and the food was delicious.

Cons:

Nothing! I’ll book again

2026-02-09 • via Nuitee
C
Cristina • solo_traveller • us
8
Anniversary
Pros:

Room, hotel lobby, fast in room food service

Cons:

No hotel parking, no pool, poor streaming water from shower head, not too many options with jacuzzi for a lower end room, poor filtered water (cloudy) from main facility

2026-02-08 • via Nuitee
S
Stephen • couple • us
10
Perfect place to stay in Boston
Pros:

Great location and classic ambiance

Cons:

Nothing

2026-02-01 • via Nuitee
L
Lei • family_with_children • us
9
2026-01-23 • via Nuitee
N
Nir • couple • il
10
Lovely place to stay in Boston center
Pros:

Lovely place.. Cosy.. Great room.. Great service.. Amazing bar
.. Great location..

Cons:

Nothing.. 🙌

2026-01-19 • via Nuitee
S
sharon • extended_group • gb
10
Loved this hotel with a passion
Pros:

I loved everything about this hotel. Amazing staff. Great rooms. Comfy beds. Fluffy towels. Amazing bars.

Cons:

Nothing. Sublime hotel.

2026-01-18 • via Nuitee
B
Brian • couple • us
10
Pros:

Great location, very comfortable and the staff was great!

2026-01-15 • via Nuitee
S
Stephen • couple • us
10
2026-01-15 • via Nuitee
M
michael • solo_traveller • us
8
2026-01-12 • via Nuitee
J
jeffrey • couple • us
10
Great stay, we would stay here again on our next visit and recommend it to our friends.
Pros:

Great location. Great value. The staff was exceptional: very polite, helpful and friendly. The room was great: comfortable bed, spacious bathroom, robes provided, two suitcase racks, comfortable environment. Fast, efficient elevators.

Cons:

We didn't find anything that we felt was negative.

2026-01-08 • via Nuitee
S
Selina • couple • au
10
2026-01-04 • via Nuitee
H
Hilary • solo_traveller • us
10
Always stay at Lenox it’s the best
Pros:

Everything
Great restaurant willow and ivy
Coffee in lobby 5:30 am yes!

2025-12-30 • via Nuitee
S
Smith • couple • de
10
2025-12-26 • via Nuitee
S
Stacy • couple • us
7
Perfect location
Pros:

Beautiful old world hotel. While the lobby is stunning, the rooms and especially the bathrooms are dated. However, the bed was extremely comfortable.

Cons:

No coffee machine in the room.

2025-12-25 • via Nuitee
A
Angelita • couple • us
10
Warm up Cozy
Pros:

Very clean and cozy ambiance inside for winter season.

Cons:

The front desk area were too dark even the day time

2025-12-13 • via Nuitee
S
Sean • couple • ie
10
Excellent hotel, staff and location
Pros:

Excellent hotel, amazing location, big thanks to Valery who was an amazing help getting a left behind item posted to us once we left the hotel

2025-08-12 • via Nuitee
K
Konstantinos • young couple • us
8
Very good
Pros:

Location

Cons:

Our room was very dated. The bathroom did not have counter top so all my toiletries were on the floor.

2025-06-23 • via Nuitee
G
Gary • young couple • gb
10
Exceptional
Cons:

Needs to have a mirror in the room

2025-05-14 • via Nuitee
K
Kathleen • young couple • gb
9
A perfect way to enjoy Boston!
Pros:

Location, decor and that ‘old world’ feel.

Cons:

We would have liked coffee making facilities in our room.

2025-05-04 • via Nuitee