Epavli Grace Hotel

Hotels
9.3 (610 reviews)
22 Bouniali 22 Μπονιαλη , Chania Town , gr

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Great location
Helpful staff
Impeccable cleanliness
Beautiful rooms
Excellent amenities
Cons:
Parking difficulties
Minor service issues at breakfast
Occasional noise in some areas

Categories

Cleanliness
9.41
Multiple reviews indicate the hotel is impeccably clean, although a few comments suggest areas for improvement.
Service
9.38
The staff received praise for being helpful and friendly throughout various reviews.
Location
9.92
Several reviews highlight the hotel's great location, close to attractions but in a quieter area.
Room Quality
8.87
Rooms are generally described as beautiful and modern, though some reviews noted minor issues.
Amenities
9.4
Amenities like the rooftop jacuzzi and spa were positively mentioned, adding to the overall experience.
Value for Money
9.36
The overall experience aligns with the pricing, providing good value as highlighted in reviews.
Food and Beverage
8.41
Breakfasts were mentioned positively, but there were minor criticisms regarding dining service at times.
Overall Experience
9.68
The cumulative experiences and positive feedback from guests reflect a high satisfaction level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:36

Property Description

Luxurious Accommodation with Stunning Views
Epavli Grace Hotel, located in Chania Town, offers 4-star accommodation with city views and access to a hot tub. The air-conditioned rooms are well-equipped with modern amenities and some even feature balconies or mountain views.

Exceptional Services and Facilities
Guests can indulge in delicious breakfast options each morning and benefit from services like a 24-hour front desk, room service, and free WiFi throughout the property. The hotel also provides private parking, airport transfers, and a restaurant and bar for a convenient stay.

Convenient Location with Nearby Attractions
Explore popular attractions such as Koum Kapi Beach, Nea Chora Beach, and Municipal Art Gallery of Chania, all located near the hotel. With Chania International Airport just 13 km away, Epavli Grace Hotel is the perfect choice for your stay in Chania.

Book your stay at Epavli Grace Hotel now and experience luxury and comfort in the heart of Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 610 reviews
Cleanliness: 9.41
Service: 9.38
Location: 9.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
J
Joseph • solo_traveller • fr
10
Super hotel with Amazing staff!
Pros:

The staff was super nice and the rokms were always well clean

2026-05-09 • via Nuitee
F
Fahringer • solo_traveller • at
10
2026-05-09 • via Nuitee
S
Susan • extended_group • us
10
Most enjoyable
Pros:

Wonderful friendly, informative and competent staff. Delicious breakfast buffet.

2026-05-09 • via Nuitee
K
Kyriaki • extended_group • gr
9
2026-05-08 • via Nuitee
R
ralf • solo_traveller • de
9
2026-05-07 • via Nuitee
T
TOLGA • couple • fi
8
2026-05-07 • via Nuitee
B
Bogumił • solo_traveller • pl
10
Great hotel, great staff, great location - i totally recommend it.
Pros:

The personnel was very kind and friendy - ALL OF THEM, the ladies at the receptions, the cleaning ladies, the barrista - all of them. They deserve a payrise for dealing with guest like me :D

Cons:

That I only spend a week there :D I would like to stay longer :D

2026-05-05 • via Nuitee
H
Hubert • couple • ch
10
Super nette Leute, modern und sauber !
Pros:

Super nette Leute, modern und sauber !

2026-05-05 • via Nuitee
E
Emmanouela • solo_traveller • gr
9
2026-05-04 • via Nuitee
S
Sara • couple • us
9
We had a lovely time here, and the staff was incredibly welcoming and helpful!
Pros:

Very clean, quiet, safe and welcoming!

Cons:

My view was to another building wall so I felt a little boxed in, but it wasn’t a big deal.

2026-05-04 • via Nuitee
E
Emmanuel Visvikis HYPERACTION • solo_traveller • cy
10
Pros:

ήταν όλα και όλοι υπέροχοι!

2026-05-03 • via Nuitee
A
Andris • couple • lv
9
2026-05-03 • via Nuitee
T
Triin • solo_traveller • ee
9
Pros:

Väga puhas, moodne ja hea teenindus, vanalinnale ja restoranidele väga lähedal

2026-05-02 • via Nuitee
N
Nick • couple • us
9
Excellent!
Pros:

The property was very clean and had a great breakfast. The staff was always very helpful and pleasant.

Cons:

Getting used to the parking at first was slightly confusing, but as soon as we knew the routine, it ran very smoothly.

2026-05-02 • via Nuitee
M
Marita • solo_traveller • gr
8
Pros:

Τοποθεσια, φωτισμος,ανεση χωρου, ευγενεια προσωπικου, πολυ καλο πρωινο( ο νεαρος στο μπαρ πολυ προθυμα προτεινει να σου προσφερει τον καφε της αρεσκειας σου)

Cons:

Ειχαμε κλεισει απλο δικλινο κ κατα την αφιξη μας μας ενημερωσαν οτι η κλειδαρια της πορτας δεν λειτουργουσε κ καθοτι ηταν αργια δεν υπηρχε δυνατοτητα να φτιαχτει εκεινη την ημερα .Μας προτειναν οτι η αλλη λυση ειναι να μας παν σε μεγαλυτερο-αναβαθμισμενο δωματιο προειδοποιωντας οτι δεν εχουν προλαβει να το ετοιμασουν ακομη για πελατες κ οτι δεν εχει καθρεπτη το δωματιο-το μπανιο ειχε.
Μετα που μπηκαμε στο δωματιο διαπιστωσαμε κ αλλες ελλειψεις: δεν υπηρχε τηλεφωνο,η τηλεοραση δεν ηταν συνδεμενη, δεν υπηρχε σαπουνι για τα χερια( χρησιμοποιησαμε τα ατομικα σαμπουαν για να πλυνουμε τα χερια μας) κ δεν υπηρχε καφετ ιερα.
Ενημερωσαμε την ευγενικη κοπελα στη ρεσεψιον κ μπορεσε τουλαχιστον να φερει μια καφετιερα απο καπου αλλου-για τα αλλα εγνεψε συγκαταβατικα οτι "εεε ναι ,σας ειπαμε οτι δεν εχουμε προλαβει να ετοιμασουμε το δωματιο".
Για καταλυμα τετοιου επιπεδου δεν ηταν κ πολυ σοβαρη η αντιμετωπιση...

2026-05-02 • via Nuitee
C
Christophe • couple • fr
8
Séjour formidable. Une très grande disponibilité du personnel. Un sourire Open et une très grande écoute.
Pros:

La qualité de l’accueil. Elle se distingue en particulier par un sourire permanent.

Cons:

Rien

2026-05-02 • via Nuitee
S
Stefan • solo_traveller • se
10
Pros:

I stayed two nights. The staff was amazing for sure,.They seemed genuinely friendly and kind. The room, 3rd floor, was clean and comfortable. I wish I could have stayed longer. Next time. :)

Cons:

-

2026-05-02 • via Nuitee
I
Isabelle • couple • fr
9
Établissement parfait pour un séjour hors saison
Pros:

Personnel très accueillant, petit déjeuner varié, établissement très propre, réapprovisionnement quotidien des produits de toilette, à 10 minutes à pied du centre-ville

Cons:

Les oreillers un peu trop épais et les lumières des dispositifs de sécurité dans la chambre la nuit

2026-05-01 • via Nuitee
J
Janne • solo_traveller • fi
9
2026-05-01 • via Nuitee
H
highEQlevel • extended_group • gb
9
Wonderful
Pros:

The hotel was lovely and clean. It was located walking distance from the old town. It's a lovely town hotel.

Cons:

Breakfast could be a little better. I did enjoy the breakfast though.

2026-05-01 • via Nuitee