Hotel Alcázar Real

Hotels
9.3 (14 reviews)
780 Carrera 3 , Utica , co

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Comfortable room
Good amenities
Recommended breakfast
Cons:
Higher priced than some competitors
Maintenance needed for room lock

Categories

Cleanliness
9.28
The hotel is clean as mentioned in reviews.
Service
9.75
La atención de María Emma excepcional, indica high service quality.
Location
9.29
Standard quality for this hotel tier.
Room Quality
9.24
The space is comfortable which indicates good room quality.
Amenities
9.27
The pool is mentioned positively, indicating good amenities.
Value for Money
8.73
Mention of higher price than competitors may affect perceived value.
Food and Beverage
9.28
Recommended breakfast indicates good food quality.
Overall Experience
9.55
Overall positive sentiment across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:15

Property Description

Luxurious Garden Oasis
Hotel Alcázar Real offers a tranquil escape with its lush garden, inviting shared lounge, and a charming terrace. Unwind with a drink at the cozy bar, perfect for relaxing after a day of exploring Utica.

Comfortable Rooms with Modern Amenities
Each room at Hotel Alcázar Real is equipped with a private bathroom featuring a refreshing shower and complimentary toiletries. Stay connected with complimentary WiFi, ensuring you can easily plan your next adventure or share your travel experiences.

Convenient Location
Situated just 105 km from El Dorado International Airport, Hotel Alcázar Real provides easy access for travelers. With the option of private parking, your stay is made even more convenient and stress-free.

Book your stay at Hotel Alcázar Real for a memorable and relaxing experience in Utica!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 14 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.55
M
Milena couple co
10
2026-03-14 via Nuitee
A
Alejandro family_with_children co
8
2026-02-23 via Nuitee
J
Jessika extended_group co
10
2026-01-26 via Nuitee
E
emanuel family_with_children co
10
2025-12-24 via Nuitee
J
Juan David couple co
10
Pros:

La atención de María Emma excepcional, recomendado el desayuno que ofrece el siguiente día

Cons:

Todo perfecto

2025-09-20 via Nuitee
A
Acosta family_with_children co
10
Pros:

Es limpio , atención es muy buena

Cons:

X noche es más caro otros sitios

2025-09-04 via Nuitee
C
Catherine family_with_children co
9
2025-08-20 via Nuitee
S
Sergio Andres couple co
9
Placentera.
Pros:

Las personas fueron muy gentiles y prestativas

2025-08-19 via Nuitee
Ángel couple co
9
Pros:

El espacio es cómodo, tiene una piscina bonita

Cons:

La chapa de la habitación estaba molestando, necesita mantenimiento.

2025-08-19 via Nuitee
W
Wilson couple co
9
Utica volveremos.
Pros:

La atención de la Sra. Emma, excelente, muy atenta y servicial. Nos encantó la piscina y el ambiente colonial.

Cons:

El ruido exterior, por otros huéspedes que respetaron el horario de silencio.

2025-07-05 via Nuitee
M
Marjorie Rincón couple co
7
2025-07-04 via Nuitee
M
Miguel family with young children co
8
Excellent place to stay in Utica
Pros:

The willingness from the owner to offer an excellent service. She and her team went above and beyond supporting my wife when she felt bad one day after a food poisoning. There are good breakfast options, and we enjoyed it everyday. The pool was fantastic for the kids and we could relax playing board games and having a drink right next to it.

Cons:

Rooms need more ventilation. The humidity get trapped into the rooms not allowing towels and other wet clothes to dry. Places to put stuff like a table or something similar would be helpful to keep the place tidy. Also a mirror outside the bathroom can help and reduce the need multiple people needing to use the bathroom at the same time.

2025-01-21 via Nuitee
O
Oscar young couple co
9
Superb
2024-08-12 via Nuitee
L
Leon young couple co
10
Exceptional
2024-03-28 via Nuitee
O
Oscar family with young children us
10
good facility great location
Pros:

Location, confortable. Good service. Coffee and warm bread in the AM.

Cons:

No AC, no parking, no breakfast but i should have read better.

2023-06-13 via Nuitee