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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Valet parking
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Lockers
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Vending machine - drinks
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Kids' club
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Modern Comfort and Convenience
Experience contemporary elegance in the upscale Moinho dos Ventos area at Master Premium Cosmopolitan Hotel. Enjoy city views from air-conditioned rooms with LCD cable TV, minibar, and safe.
Prime Location
Situated just 1 km from Moinhos shopping centre and Padre Chagas Street, our hotel offers proximity to Moinhos Park, bars, restaurants, and Arena Stadium.
Convenient Amenities
Indulge in a rich buffet breakfast, utilize room service, and stay connected with free WiFi. With wooden floors and allergy-free rooms, your comfort is our priority.
Book now to elevate your Porto Alegre experience at Master Premium Cosmopolitan Hotel.
Please note that the property allows one pet until 10 kg per unit and an extra charge per night applies. Please contact property for further information.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for R$ 20 per person per stay when using an available cot.
Children from 6 years old to 17 years old stay for R$ 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
A suíte é confortável. Não havia ruído incômodo. O breakfast é excelente, os funcionários educados e atenciosos. A cama muito confortável.
O controle do ar condicionado não funcionou. Tentei ligar p o lobby, mas o telefone não funcionou também. De resto o hotel é muito bom. Não foi a minha primeira hospedagem.
Gostei da localização, custo-benefício e conforto da cama.
O valor da dária foi cobrado duplamente. Ao chegar no hotel, minha reserva não foi localizada embora eu tivesse pago de forma antecipada e me cobraram novamente.
As escadas poderiam estar mais limpas.
Localização imperdível
Ótimo café.
Valor do estacionamento.
Boa localização, atendimento bom. Instalações do hotel são boas, elevador rápido. Já o atendimento no check-in é extremamente burocrático e demorado, pois todas as vezes que retornamos, pedem para fazer o cadastro. Não me refiro ao cadastro que o "governo" implantou, mas o do hotel mesmo.
Já nos hospedamos algumas vezes no hotel, mas desistimos. Apesar da boa localização, o ar condicionado dos quartos, nenhum funciona direito, acabamos desligando para evitar o stress, mesmo com frio ou com calor. O restaurante sem qualidade e atenção. Não retornaremos. E também não é agradável, nos quartos, aquela luz do sprinkler que pisca a noite toda...afff
Hotel grande, quartos amplos e limpos, chuveiro esquentando bem
Uma das camas de solteiro fazia muito barulho
O sinal da internet oscila muiito dentro do quarto. Estou trabalhando home office e contava com um sinal bem melhor
Boa localização, próximo de restaurantes e tb do aeroporto (menos de 15 min). Bom cafe da manhã. Tem buffet para jantar a bom preço.
Os quartos precisam de uma renovação, mas nada que impeça o uso.
do quarto em geral
no geral eu gostei, mas senti falta de pão de queijo no café da manhã
Acesso e atendimento.
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