Master Cosmopolitan Moinhos de Vento

Hotels
•
Master Hotels
8 (7611 reviews)
Rua Felix da Cunha, 712 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service experience for some
High price

Categories

Cleanliness
6.89
A few reviews mention issues such as mold and leaking bathrooms.
Service
8.36
Service varied with some positive mentions and some negative experiences.
Location
9.4
Great location was highlighted positively in multiple reviews.
Room Quality
7.35
Complaints regarding worn beds and an inadequate bathroom layout.
Amenities
7.88
Basic amenities, with some comments on parking issues.
Value for Money
7.34
Mixed feelings about pricing relative to quality.
Food and Beverage
8.39
Breakfast service noted positively, but some concerns about staffing.
Overall Experience
8.36
Overall decent experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:30

Property Description

Modern Comfort and Convenience
Experience contemporary elegance in the upscale Moinho dos Ventos area at Master Premium Cosmopolitan Hotel. Enjoy city views from air-conditioned rooms with LCD cable TV, minibar, and safe.

Prime Location
Situated just 1 km from Moinhos shopping centre and Padre Chagas Street, our hotel offers proximity to Moinhos Park, bars, restaurants, and Arena Stadium.

Convenient Amenities
Indulge in a rich buffet breakfast, utilize room service, and stay connected with free WiFi. With wooden floors and allergy-free rooms, your comfort is our priority.

Book now to elevate your Porto Alegre experience at Master Premium Cosmopolitan Hotel.

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 20 per person per stay when using an available cot.
    Children from 6 years old to 17 years old stay for R$ 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 7611 reviews
Cleanliness: 6.89
Service: 8.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
M
Moreira • family_with_children • br
3
Horrivel
Pros:

Localização

Cons:

Hotel sujo, corredores, quartos roupas de cama manchadas , café da manhã muito ruim..pouca opção..péssimo atendimento na recepção....

2026-07-12 • via Nuitee
S
Sergio • solo_traveller • br
5
2026-07-12 • via Nuitee
B
Bolzoni • solo_traveller • br
5
Cons:

Quarto velho

2026-07-11 • via Nuitee
S
Silvia • family_with_children • br
9
2026-07-11 • via Nuitee
L
Luciano • solo_traveller • br
7
Pros:

Os quartos e as instalações estavam em ótimas condições. Cobertores extras fizeram a diferença para as meninas que estavam geladas.

Cons:

Atendimento demorado no check-in. Levei 30 min até conseguir estar no quarto. Tive que preencher um formulário gigante online. Me entregaram o quarto errado, tive que trocar. Pedi para não guardar o carro, pois tinha que pegar o restante das coisas, daí guardaram o carro e precisei de mais 20 min até o carro voltar. Como foi trocado meu quarto, no outro dia não achavam meu carro, pois ele foi guardado para o quarto anterior. Ou seja, canseira.

2026-07-11 • via Nuitee
I
Ilse • solo_traveller • br
8
Pros:

Localização, atenção das camareiras e atendentes no café.
Limpeza e duche ótima.

Cons:

Barulho
Recepção desatenta na chegada

2026-07-11 • via Nuitee
V
Vania • solo_traveller • br
9
2026-07-11 • via Nuitee
Z
Zamin • couple • br
10
Sem dúvidas a minha próxima estadia será aqui!
Pros:

Atendimento, infraestrutura, café da manhã, localização. Tudo ótimo!

2026-07-11 • via Nuitee
B
Bruno • extended_group • br
10
2026-07-11 • via Nuitee
C
Carlos Henrique • couple • br
9
Excelente custo x benefício
Pros:

Acomodação

Cons:

Tudo de acordo

2026-07-11 • via Nuitee
L
Lisandro Rambo • solo_traveller • br
8
2026-07-11 • via Nuitee
G
Gleense • solo_traveller • br
9
2026-07-11 • via Nuitee
V
Vinicius • solo_traveller • br
8
2026-07-10 • via Nuitee
J
JOSE CAETANO • solo_traveller • br
10
Perfeito! Tudo ótimo!
2026-07-10 • via Nuitee
T
Thais • family_with_children • br
1
Péssima experiência! Jamais voltaria!
Cons:

Fomos extremamente mal atendidos pela equipe de concierge da noite do dia 02/07/2026, quando chegamos ao hotel. Equipe rude e sem educação. Pagamos adiantado a estadia e, no momento do check out, a equipe de concierge da manhã do dia 03/07/2026 não conseguia encontrar o pagamento. Ao menos a equipe da manhã era composta por pessoas educadas e dispostas a resolver o problema. À noite, fui usar o secador de cabelos e ele só saia ar frio. Solicitei outro pelo telefone e o atendente desligou na minha cara. Liguei novamente e me informaram que iriam levar outro secador ao meu quarto. Esperei 20 minutos e nada. Então, liguei novamente e me informaram que não havia secador disponível (mas por que então não me ligaram antes para avisar??? Eu estava feito boba aguardando). Enfim, tive uma experiência péssima e não voltaria a me hospedar neste local e não recomendo.

2026-07-10 • via Nuitee
G
Giuliana • couple • br
7
Gostamos da estadia, custo benefício ok. Café da manhã deixou a desejar.
Pros:

Acomodação espaçosa

Cons:

Cama não é muito confortável

2026-07-10 • via Nuitee
G
George • solo_traveller • br
8
2026-07-10 • via Nuitee
A
Adalberto • solo_traveller • br
9
Bom custo benefício. Hotel organizado, limpo, bem cuidado e equipe atenciosa.
2026-07-10 • via Nuitee
F
Fernando • couple • br
9
2026-07-09 • via Nuitee
F
Fernando • couple • br
6
Cons:

Tivemos que trocar o quarto 3 vezes pq o ar condicionado não estava funcionando adequadamente, por consequência acabamos perdendo o upgrade de quarto, ficando num inferior .

2026-07-09 • via Nuitee