Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness of facilities
Good location
Great service
Cons:
High meal prices
Room cleanliness issues

Categories

Cleanliness
8.44
The installations were reported as very clean, but some issues regarding room cleanliness were mentioned.
Service
9.41
While there were some negative mentions, generally the service was described positively, particularly by staff members like the bartender.
Location
9.45
The location was frequently highlighted as ideal for visiting nearby municipalities.
Room Quality
8.4
Room quality was compromised due to comments regarding lack of repairs and cleanliness.
Amenities
8.93
The breakfast and other amenities received positive feedback, although some suggested improvements.
Value for Money
7.89
Concerns were raised regarding the cost of meals in relation to their quality.
Food and Beverage
8.94
The breakfast was rated highly, but there were comments on the pricing of meals.
Overall Experience
8.91
The overall stay was pleasant with many positive comments, although some issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:42

Property Description

Outdoor Swimming Pool and Mountain Views
Casa Hotel Cautiva offers a serene escape with an inviting outdoor swimming pool and stunning mountain views from the terrace.

Comfortable Rooms with Modern Amenities
Each room is equipped with air conditioning, a desk, and a flat-screen TV. Some units also feature a private balcony for guests to relax and unwind.

Delicious Dining Options and American Breakfast
Guests can indulge in delicious meals at the on-site restaurant and enjoy a refreshing drink at the bar. A complimentary American breakfast is served daily for a perfect start to the day.

Experience a tranquil retreat at Casa Hotel Cautiva – book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.8
Based on 41 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.91
L
Luis Jaime • couple • co
10
Pros:

La vista al río

2026-01-13 • via Nuitee
C
Carlos Stiven • couple • co
10
2026-01-12 • via Nuitee
Y
Yeidy Nataly • extended_group • co
7
Poco personal para servicio (alimentación y bebidas). Sitio cómodo y buenas instalaciones
Pros:

La vista del hotel es excepcional. La ubicación me parece muy buena y si tienes vehículo propio, te mueves fácil para salir a santa fe o a san jeronimo.

Cons:

Tienen muy poco personal para garantizar que el servicio de alimentación y bebidas sea oportuno. Lastima porque la persona de la cocina tiene excelente sazón.
La estancia incluye desayuno y este tampoco lo sirven a tiempo (1h para que sirvan incluso hasta las frutas). Debes levantarte antes y encargarlo.
Si pides comida de la carta el tiempo de 2 horas y media para una picada.
La excusa es que están llenos y que atienden por orden de pedido. Creo que en cocina hay una sola persona.
Si trabajaran en el servicio, el lugar seria maravilloso, pero con tanta incertidumbre, no creo volver. Incluso un día preferí salir a comer al pueblo que arriesgarme a pedir y comer tarde.

2026-01-12 • via Nuitee
A
Alejandro • couple • co
6
Buenas instalaciones. Terrible el tema de la alimentación
Pros:

Las instalaciones están bien y la ubicación es buena

Cons:

Terrible la alimentación. 1 hora y media para un desayuno. Y encima le digo al mesero y en vez de ser receptivo con el reclamo, por el contrario me dice que no era problema de él sino de la cocina

2026-01-11 • via Nuitee
L
López Cardona • couple • co
8
2026-01-08 • via Nuitee
Z
Zulma • couple • co
7
2026-01-07 • via Nuitee
D
Daniel • couple • co
10
Está muy bien ubicado y tiene instalaciones muy cómodas lindas y limpias.
Pros:

Las instalaciones muy limpias y lindas

Cons:

Un poco costoso.

2026-01-05 • via Nuitee
M
Myriam Carmenza • couple • de
8
Buena
Pros:

bien

Cons:

el almuerzo muy caro paral su calidad

2026-01-04 • via Nuitee
H
Holguin Hernandez • couple • co
8
2025-12-30 • via Nuitee
D
Diego Andrés • couple • co
10
2025-12-30 • via Nuitee
J
Juan Carlos • extended_group • co
8
La vista que tiene el sitio muy especial.
Pros:

El desayuno excelente, muy rico. La ubicación ideal para visitar los municipios aledaños. La comida buena y los precios muy accequibles.

Cons:

Falto que arreglaran la habitación y recogieran la basura del baño. Deberian tener la opción de agua caliente en los jacussis.

2025-12-27 • via Nuitee
L
lopez • family_with_children • co
10
Muy agradable y tranquila
Pros:

Las instalaciones y la atención

Cons:

Nada

2025-12-27 • via Nuitee
P
paula • couple • co
10
2025-12-14 • via Nuitee
D
Diego • couple • us
10
2025-12-11 • via Nuitee
J
Juan Diego • couple • co
5
2025-12-10 • via Nuitee
E
ERIKA • family_with_children • co
9
Pros:

Aseo

Cons:

Personal muy serio no brindaban opciones cuando no había algo .

2025-12-06 • via Nuitee
P
Perez • family_with_children • co
10
Nos llenó todas las expectativas que queríamos
Pros:

Nos llenó toda nuestras expectativas

2025-11-14 • via Nuitee
N
Natasha • couple • co
5
2025-11-08 • via Nuitee
C
Cardenas • couple • co
10
2025-11-07 • via Nuitee
J
juan carlos • couple • co
10
Excelente lugar!
Pros:

Excelente servicio e instalaciones

Cons:

todo bien.

2025-11-05 • via Nuitee