Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Cons:
Cleanliness issues
Slow service at check-in

Categories

Cleanliness
7.69
Several reviews noted issues with cleanliness, particularly in the bathrooms and room floors.
Service
8.96
Most guests praised the service from staff, although some noted slow check-in and lack of assistance.
Location
9.2
Guests frequently highlighted the excellent location near the beach and local attractions.
Room Quality
8.15
The room quality was generally appreciated, except for some issues with amenities such as towels.
Amenities
8.48
Facilities like pools and beachfront access were well-received, with some suggestions for improvement.
Value for Money
8.64
Guests felt the pricing was reasonable for the overall experience provided by the hotel.
Food and Beverage
8.89
The breakfast and dining options received numerous positive comments from various guests.
Overall Experience
8.76
Overall, guests enjoyed their stay and expressed a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:05

Property Description

Luxurious Accommodation with Stunning Amenities

Exquisite Dining and Entertainment Options
Indulge in a buffet breakfast, savor delicious meals at the on-site restaurant, and unwind with a drink at the bar. Enjoy evening entertainment and room service for a truly relaxing stay.

Relaxing Outdoor Pool and Convenient Services
Take a dip in the outdoor swimming pool, enjoy the sun on the terrace, and make use of the private parking. Benefit from the attentive staff fluent in English and Spanish, ready to assist you with any needs.

Experience the perfect blend of comfort and convenience at Hilton Santa Marta. Book now for an unforgettable stay!

Important information:

Pets are allowed with an extra cost of USD$50 + taxes (nonrefundable), weighing up to 15 Kg. Maximum 2 Pets per room. Conditions apply for the movement of the Pet within the hotel.

The property charges a 19% VAT fee. Tourists with certain visas are exempt. This amount is charged at the hotel and is not reflected in the rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.6
Based on 2083 reviews
Cleanliness: 7.69
Service: 8.96
Location: 9.2
Room Quality: 8.15
Amenities: 8.48
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.76
S
Saida Rodríguez Rayo • solo_traveller • cr
9
2026-06-26 • via Nuitee
J
Juan Manuel • solo_traveller • co
10
Fue muy agradable y la atención muy buena
Pros:

El acceso a la playa y la piscina del segundo piso.

Cons:

El menú de pescados no es muy amplio

2026-06-22 • via Nuitee
E
Edwin • solo_traveller • co
10
Excelente.
Pros:

Excelente lugar. La vista del rooftop, espectacular.

2026-06-21 • via Nuitee
B
Bermudez • solo_traveller • co
10
Pros:

Excelente atencion de todo el personal

Cons:

La capsula de cafe no las dejaba todos los dias, nos tocaba avisar al personal de aseo, y ek jabon en el baño.

2026-06-20 • via Nuitee
Y
Yarethsi • family_with_children • co
10
2026-06-20 • via Nuitee
J
Jose Gabriel • solo_traveller • co
9
Pros:

La habitación con vista al mar

Cons:

El precio de la comida en general y el desayuno muy costosos, la playa bonita pero con mucho ruido y vendedores todo el tiempo.

2026-06-19 • via Nuitee
L
Luisa • couple • co
10
2026-06-19 • via Nuitee
A
Andres • family_with_children • co
3
2026-06-18 • via Nuitee
F
Fernando • couple • co
9
feliz
Pros:

todo

Cons:

nada

2026-06-18 • via Nuitee
M
mauricio • extended_group • co
9
Formidable
Pros:

Desayuno es muy completo y lleno de comida costeña deliciosa

Cons:

El. Cafe puede ser mejor

2026-06-17 • via Nuitee
L
Luisa • couple • co
8
Pros:

La atención en especial de Dangela es súper buena.

2026-06-16 • via Nuitee
L
Luisa • family_with_children • co
8
2026-06-16 • via Nuitee
J
Jose Luis • solo_traveller • co
10
2026-06-15 • via Nuitee
M
MARIA ALEJANDRA • family_with_children • co
9
2026-06-14 • via Nuitee
S
Susana • couple • co
1
Terrible!!!!! No vale la pena
Pros:

Nada

Cons:

Muy mala atención! No tiene toallas en la piscina de rooftop ni hay sombra donde hacerse. Atencion demorada. Comida mala.

2026-06-14 • via Nuitee
V
victor • solo_traveller • co
9
Descanso total
Pros:

Todo

Cons:

Un poco el restaurante de abajo
Regular la comida

2026-06-14 • via Nuitee
A
Alice • family_with_children • co
9
2026-06-14 • via Nuitee
D
Dallas • couple • us
9
2026-06-13 • via Nuitee
L
Luis Gerardo • couple • co
10
2026-06-13 • via Nuitee
M
margarita maria • family_with_children • co
9
Excelente
Pros:

El bufet del desayuno

Cons:

Depronto no dan buena información en el área para tomar planes así q lo hicimos por fuera del hotel

2026-06-12 • via Nuitee