Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Cons:
Cleanliness issues
Slow service at check-in

Categories

Cleanliness
7.69
Several reviews noted issues with cleanliness, particularly in the bathrooms and room floors.
Service
8.96
Most guests praised the service from staff, although some noted slow check-in and lack of assistance.
Location
9.2
Guests frequently highlighted the excellent location near the beach and local attractions.
Room Quality
8.15
The room quality was generally appreciated, except for some issues with amenities such as towels.
Amenities
8.48
Facilities like pools and beachfront access were well-received, with some suggestions for improvement.
Value for Money
8.64
Guests felt the pricing was reasonable for the overall experience provided by the hotel.
Food and Beverage
8.89
The breakfast and dining options received numerous positive comments from various guests.
Overall Experience
8.76
Overall, guests enjoyed their stay and expressed a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:05

Property Description

Luxurious Accommodation with Stunning Amenities

Exquisite Dining and Entertainment Options
Indulge in a buffet breakfast, savor delicious meals at the on-site restaurant, and unwind with a drink at the bar. Enjoy evening entertainment and room service for a truly relaxing stay.

Relaxing Outdoor Pool and Convenient Services
Take a dip in the outdoor swimming pool, enjoy the sun on the terrace, and make use of the private parking. Benefit from the attentive staff fluent in English and Spanish, ready to assist you with any needs.

Experience the perfect blend of comfort and convenience at Hilton Santa Marta. Book now for an unforgettable stay!

Important information:

Pets are allowed with an extra cost of USD$50 + taxes (nonrefundable), weighing up to 15 Kg. Maximum 2 Pets per room. Conditions apply for the movement of the Pet within the hotel.

The property charges a 19% VAT fee. Tourists with certain visas are exempt. This amount is charged at the hotel and is not reflected in the rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.6
Based on 1881 reviews
Cleanliness: 7.69
Service: 8.96
Location: 9.2
Room Quality: 8.15
Amenities: 8.48
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.76
P
PAOLA • family_with_children • co
10
Pros:

excelente el servicio y la atencion del personal

Cons:

todo excelente

2026-03-15 • via Nuitee
M
mauricio • family_with_children • de
10
Pros:

Todo

Cons:

A veces el volumen de la musica muy alto

2026-03-14 • via Nuitee
K
Konstantin • couple • ru
9
2026-03-13 • via Nuitee
M
Myriam Tessa • solo_traveller • fr
10
Bien
Pros:

Très beau hôtel. De la chaine Hilton ! Je recommande pour un séjour chill uniquement si vous restez à l'hôtel et le petit déjeuner correct.

Cons:

La nourriture pour cette gamme je trouve qu'il n'y avait pas la qualité et l'emplacement un peu excentré mais dépends du type de séjour.

2026-03-13 • via Nuitee
M
Myriam Tessa • couple • fr
10
Bien.
Pros:

Très beau hôtel. De la chaine Hilton ! Je recommande pour un séjour chill uniquement si vous restez à l'hôtel.
Le petit déjeuner correct.

Cons:

La nourriture pour cette gamme je trouve qu'il n'y avait pas la qualité et l'emplacement un peu excentré mais dépends du type de séjour.

2026-03-13 • via Nuitee
O
Oscar • couple • co
9
2026-03-11 • via Nuitee
L
Linda • couple • fr
9
Top top
Pros:

Parfait

2026-03-10 • via Nuitee
M
Manuel • couple • co
8
2026-03-10 • via Nuitee
M
Mariana • couple • co
10
2026-03-10 • via Nuitee
L
Linda • family_with_children • fr
9
Repos, détente avant de prendre l’avion
Pros:

Tout ! Il est bien de l’entrée à la sortie. Merci à toute l’équipe pour l’accueil et le sérieux dont vous faites preuve. Chambre propre et spacieuse. 2 Piscines top, sièges à disposition, bars avec du choix. Proche de l’aéroport sans la nuisance. Les restaurants proposent de bons plats à prix raisonnable. Je recommande

2026-03-10 • via Nuitee
L
LUZ • couple • us
10
2026-03-08 • via Nuitee
L
LUZ • couple • us
10
2026-03-08 • via Nuitee
E
Eliana • couple • co
10
Lugar maravilloso!
Pros:

Las habitaciones son muy cómodas y limpias. Las piscinas tienen una vista excepcional

Cons:

En el bar los empleados son poco atentos y puedes pasar muchos minutos esperando que te atiendan, a pesar de estar varios disponibles para ello

2026-03-08 • via Nuitee
R
Ramos • extended_group • ar
8
Pros:

Ubicación en playa menos masiva y el.servicio de carpas. El personal del comedor está bien entrenado y brindan una calidad excelente.

Cons:

Calidad de alimentos vs precio. Ejemplo el café que sirve el hotel, en Colombia no representa la calidad del café colombiano; los huevos revueltos no me parecieron superados en función del.precio del desayuno y el estándar del hotel.

2026-03-07 • via Nuitee
R
Rufo Arturo • extended_group • co
10
Pros:

Todo

2026-03-05 • via Nuitee
M
Marco • couple • co
8
2026-03-05 • via Nuitee
L
lucineide • solo_traveller • br
10
Pros:

Café da manhã muito bom.

2026-03-03 • via Nuitee
S
Santiago • family_with_children • co
9
2026-03-03 • via Nuitee
C
Clara • couple • co
10
Pros:

Excelentes instalaciones, muy buen bufete desayuno,

Cons:

El lobby puede ser mas agradable

2026-03-03 • via Nuitee
J
Jonathan • couple • mx
10
2026-03-03 • via Nuitee