Ibis Cancun Centro

Hotels
•
ibis
8 (1829 reviews)
Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3 , Cancún , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
7.64
Reviews mention unsatisfactory cleanliness in some cases, which affects the score.
Service
8.61
Staff is consistently described as friendly and helpful, especially in breakfast service.
Location
8.65
Conveniently located near shopping areas and the airport as mentioned in multiple reviews.
Room Quality
7.1
Rooms are described as small and uncomfortable by several guests.
Amenities
8.13
Basic amenities provided, mostly satisfactory but lacking in options for special dietary needs.
Value for Money
8.09
Generally seen as good value for a short stay despite some concerns over price increases.
Food and Beverage
7.64
Breakfast quality was mentioned negatively in reviews, affecting this score.
Overall Experience
8.11
Overall, guests are satisfied but highlight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:06

Property Description

Modern Comforts and Convenience
Experience smart rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for your convenience. The air-conditioned rooms feature modern décor and a work desk for your comfort.

Delicious Dining Options
Indulge in traditional Mexican cuisine at the on-site restaurant and savor a breakfast that combines continental and regional flavors.

Prime Location
Located in Cancún’s commercial district, just a short drive from the airport and minutes away from the beautiful beaches. With Las Américas Shopping Centre nearby and car rental services at your disposal, your stay will be both convenient and enjoyable.

Book now to experience a perfect blend of comfort, convenience, and great location at Ibis Cancún Centro.

Important information:

The property accept pets with a surcharge of 300 MXN per night/petPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

8
Based on 1829 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
J
José • family_with_children • gt
10
2026-03-19 • via Nuitee
H
Hernández • solo_traveller • mx
9
Funcional
Pros:

Usualmente me alojo ahí cuando voy a Cancún. Tiene buena ubicación, es limpio y que haya valet parking me encanta.

Cons:

El desayuno podría estar incluído. También me hubiera gustado una cobija que realmente se sintiera cálida y no sólo me hiciera sudar.

2026-03-19 • via Nuitee
J
Jürgen • couple • mx
5
2026-03-19 • via Nuitee
M
Mayelin • couple • do
8
Buen alojamiento de ciudad
Pros:

Su lugar céntrico, era muy limpio y el personal atento

Cons:

La cama era pequeña

2026-03-19 • via Nuitee
J
Jennifer • couple • mx
10
2026-03-17 • via Nuitee
R
Renata • couple • mx
10
2026-03-17 • via Nuitee
E
Edgar • couple • mx
8
Pros:

Buena localización y amplio desayuno, aunque las habitaciones son un poco reducidas de espacio

2026-03-17 • via Nuitee
J
Jennifer • solo_traveller • mx
10
Pros:

Very good value

2026-03-16 • via Nuitee
M
Matheus • family_with_children • ca
9
2026-03-16 • via Nuitee
K
Kevyn Oswaldo • extended_group • gt
10
2026-03-16 • via Nuitee
M
miguel • family_with_children • mx
9
2026-03-15 • via Nuitee
S
Sasha Valdés Jiménez • family_with_children • mx
10
2026-03-13 • via Nuitee
J
Javier • couple • mx
4
Penosa
Pros:

N/A

Cons:

La cama, el baño, el trato al llegar, el desayuno.

2026-03-12 • via Nuitee
B
Barrera • couple • cl
9
Bueno
2026-03-08 • via Nuitee
A
arias • family_with_children • pe
10
2026-03-01 • via Nuitee
B
BARRERA • family_with_children • cl
8
Pros:

Camas

Cons:

Muy pobre el desayuno, y con pan añejo

2026-02-28 • via Nuitee
L
LAURA • couple • be
9
Buen hotel para corta estancia
Pros:

El personal de la recepción es muy amable
La ubicación es muy buena

2026-02-27 • via Nuitee
M
miguel • solo_traveller • mx
8
2026-02-25 • via Nuitee
O
Otoniel • couple • do
8
2026-02-25 • via Nuitee
K
Karla • solo_traveller • mx
7
It was ok
Pros:

The location and The staff

Cons:

The toilet was not working, someone went to fix it but didnt fix it well, the wifi was terrible, I couldnot work from my room.

2026-02-24 • via Nuitee