Ibis Cancun Centro

Hotels
•
ibis
8 (1965 reviews)
Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3 , Cancún , mx

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
7.64
Reviews mention unsatisfactory cleanliness in some cases, which affects the score.
Service
8.61
Staff is consistently described as friendly and helpful, especially in breakfast service.
Location
8.65
Conveniently located near shopping areas and the airport as mentioned in multiple reviews.
Room Quality
7.1
Rooms are described as small and uncomfortable by several guests.
Amenities
8.13
Basic amenities provided, mostly satisfactory but lacking in options for special dietary needs.
Value for Money
8.09
Generally seen as good value for a short stay despite some concerns over price increases.
Food and Beverage
7.64
Breakfast quality was mentioned negatively in reviews, affecting this score.
Overall Experience
8.11
Overall, guests are satisfied but highlight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:06

Property Description

Modern Comforts and Convenience
Experience smart rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for your convenience. The air-conditioned rooms feature modern décor and a work desk for your comfort.

Delicious Dining Options
Indulge in traditional Mexican cuisine at the on-site restaurant and savor a breakfast that combines continental and regional flavors.

Prime Location
Located in Cancún’s commercial district, just a short drive from the airport and minutes away from the beautiful beaches. With Las Américas Shopping Centre nearby and car rental services at your disposal, your stay will be both convenient and enjoyable.

Book now to experience a perfect blend of comfort, convenience, and great location at Ibis Cancún Centro.

Important information:

The property accept pets with a surcharge of 300 MXN per night/petPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8
Based on 1965 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
F
Francisco • solo_traveller • cl
7
Pros:

Limpieza

Cons:

Nada

2026-08-15 • via Nuitee
A
Abraham • solo_traveller • mx
10
Pros:

La habitación

Cons:

No tiene botellas de agua de cortesia

2026-08-14 • via Nuitee
L
Luis Miguel • solo_traveller • mx
10
2026-08-12 • via Nuitee
M
Mario • family_with_children • mx
7
2026-08-12 • via Nuitee
V
Veronica • couple • co
10
Excelente lugar, lo recomiendo porque realmente es de las opciones más económicas para un hotel de cadena, con unos está
Pros:

Realmente todo como lo ofrecen excelente habitación y todo limpio

Cons:

Todo me gustó, el desayuno, también estaba muy bueno

2026-08-09 • via Nuitee
L
Luis • solo_traveller • mx
10
Muy bien
Pros:

La ubicación

Cons:

Todo bien

2026-08-09 • via Nuitee
M
Md Mohiuddin • solo_traveller • bd
6
2026-08-06 • via Nuitee
M
Md Mohiuddin • solo_traveller • bd
6
2026-08-06 • via Nuitee
J
Juan • solo_traveller • mx
10
Pros:

Siempre con muy buena atencion

2026-08-05 • via Nuitee
M
Mshamma Jr • solo_traveller • tz
8
7
Pros:

Location, Walmart mini Market below

Cons:

Breakfast some days little options

2026-08-05 • via Nuitee
J
Jose Thelmo • solo_traveller • mx
10
Pros:

Excelente ubicacion

Cons:

El personal hablaba un poco despacio y no le entendía al principio

2026-08-05 • via Nuitee
T
Tellez • solo_traveller • mx
8
Pros:

La ubicación.

Cons:

Habitación reducida muy básica. Amenidades muy básicas, no dan botella de agua de cortesía.

2026-08-05 • via Nuitee
S
Stephane Jose • solo_traveller • mx
9
Cancún céntrico
Pros:

Hotel muy céntrico, cama, confortable, personal, agradable, checking rápido, parking fácil

Cons:

La verdad está todo bien y cumple con los requisitos de la cadena

2026-08-04 • via Nuitee
M
Mayra • couple • mx
10
2026-07-24 • via Nuitee
J
Jorge • solo_traveller • mx
10
Recomendable
Pros:

La ubicación

Cons:

La atención de recepción jovenes dispersos y una sola persona atendiendo.

2026-07-23 • via Nuitee
C
Calonge • couple • co
10
2026-07-23 • via Nuitee
M
Mohtasim • solo_traveller • ae
4
2026-07-18 • via Nuitee
C
Carola • family_with_children • se
10
Pros:

Nära till shoppingcentrum och flygplats

2026-07-17 • via Nuitee
N
Niina • solo_traveller • us
9
Good
Pros:

Very good and affordable

Cons:

Good location and clean chain hotel

2026-07-14 • via Nuitee
J
Juan Diego • solo_traveller • mx
7
2026-07-12 • via Nuitee