CASTELLO DOWN TOWN

Hotels
8 (97 reviews)
38 شارع عبد الخالق ثروت , Cairo , eg

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Value for money
Cons:
Small room size
Noisy street
Breakfast waiting time

Categories

Cleanliness
7.58
Most reviews noted cleanliness, but some concerns about the room size and toilet issues were mentioned.
Service
9.05
Staff were consistently described as friendly and helpful, with specific praise for individual employees.
Location
8.59
The location was found to be central and convenient, with some traffic noise mentioned.
Room Quality
7.04
Rooms were described as clean but several guests found them small or not matching the advertised images.
Amenities
8.07
Amenities generally received positive remarks, but some issues with the breakfast service were noted.
Value for Money
8.03
Prices were seen as reasonable for the service and cleanliness provided.
Food and Beverage
7.58
Breakfast received mixed reviews; some enjoyed it while others mentioned it was nothing special.
Overall Experience
8.05
Most guests had a positive experience and recommended the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 19:14

Property Description

Convenient Location
Boasting proximity to popular landmarks like Tahrir Square, CASTELLO DOWN TOWN offers easy access to Cairo's main attractions.

Comfortable Accommodation
Guest rooms at the hotel feature modern amenities such as flat-screen TVs, air conditioning, and private bathrooms, ensuring a comfortable stay for all guests.

Personalized Service
With multilingual staff and a 24-hour reception, guests can enjoy personalized assistance and guidance throughout their stay at CASTELLO DOWN TOWN.

Book your stay at CASTELLO DOWN TOWN now and experience the perfect blend of comfort and convenience in Cairo.

Important information:

This property will not accommodate hen, stag or similar parties.
15$ transportation fees are required.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 97 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
A
A.M.B • couple • sa
9
Pros:

الغرفة نظيفة لكن صغيرة وطلبنا غرفة اوسع مع دفع الفرق
النت سريع
الطاقم ودود
الموقع ممتاز

Cons:

موعد الفطار الساعة 8
وطاقم الفطار يداوم الساعة 8
كيف يصير؟
المفروض يداوموا قبل بساعة ع الأقل.

2025-10-25 • via Nuitee
M
Mubarak • extended_group • om
8
وسط البلد الفندق وسط الحركه الناس
Pros:

الفندق جميل ونظيف
والموظفين متعاونين وخاصه الاستاذة مريم وكل العاملين فيه

Cons:

في غرفة على الشارع ف اصوات السيارات
ف غرفه بعيد عن الشارع بدون صوت

2025-10-23 • via Nuitee
A
Ahmad • solo_traveller • no
10
2025-10-20 • via Nuitee
I
Ieva • solo_traveller • gb
10
2025-10-20 • via Nuitee
M
Mayssa • extended_group • de
7
Pros:

War kein Buffet , Essen muss man warten auf die Frauen die da für jeder Frühstück vorbereitet . Frühstück für mich war klar nicht was besonders . Ich hatte zimmer für 3 Personen mit Balkon war bisschen klein aber das Balkon war schön , Lage fürs Hotel ist sehr central viele laden am Straße und viele Restaurant . Und nicht weit von Nill .

Cons:

In der Toilette steht Wasser auf dem Boden und der Duschbereich ist schwach und nicht vollständig geschlossen, sodass Wasser aus ihm auf den Boden läuft.

2025-10-18 • via Nuitee
K
KHALID • couple • ye
6
Pros:

Room was clean and the bathroom is modern.
Staff were very polite and friendly. Breakfast was good.

Cons:

The entrance is hidden in the back inside side street and at night it looked very scary and couldn't find it without contacting the hotel reception, also the elevator is very old like ancient ones and I thought it may not work at any time. The room was very small.
And the room didn't match the photos I saw when I picked the room.

2025-10-18 • via Nuitee
A
Ali • solo_traveller • ae
8
2025-10-07 • via Nuitee
محمد • couple • sa
8
Pros:

المكان نظيف وكل العاملين في الفندق محترمين

Cons:

الغرف نظيفه وقريب من كل شي مثل المطاعم والكافيهات

2025-10-06 • via Nuitee
A
Ahmed • solo_traveller • ye
10
2025-10-05 • via Nuitee
N
Nicla • family_with_children • it
9
2025-10-05 • via Nuitee
F
Francisco • solo_traveller • cl
10
Excelente experiencia
Pros:

El personal muy amable, desayunos riquísimos y la vista a las pirámides espectacular

Cons:

Nada

2025-09-29 • via Nuitee
L
Léa • couple • fr
10
2025-09-28 • via Nuitee
A
AK • family_with_children • fr
6
Cons:

Nous avions une réservation et nous devions arriver vers 21h, arrivés à l'hôtel on me dit que ma réservation a été annulée et qu'il n'y a plus de chambres disponibles nous avons du aller dans un autre hotel et revenir le lendemain ...
Pas de bouteilles d'eau dans la chambre, le petit déjeuner pour les enfants n'est pas donné sans qu'on le demande en argumentant et pourtant on paye.
De plus mauvaise odeur dans la sdb.

2025-09-18 • via Nuitee
M
Mohammed • couple • us
10
Pros:

فندق ممتاز جدا جديد ونظيف ومؤثث موقع ممتاز اسعار مناسبة جدا وتعامل راقي من جميع الموظفين

Cons:

لا يوجد

2025-09-18 • via Nuitee
M
Mousab Siddig • solo_traveller • sd
10
Pros:

Everything

Cons:

Nothing

2025-09-17 • via Nuitee
S
saber • couple • tn
7
2025-09-17 • via Nuitee
I
Islam • extended_group • sa
5
Pros:

Safety vary vary good and good location, reception 👍 👌, friendly, like family

2025-09-16 • via Nuitee
E
Emad • family_with_children • eg
10
ما قصرتوا يعطيكم العافية
Pros:

هذه المرة الثانية لإقامتي في الفندق وأوصي الجميع بالإقامة به نظرا للتعامل بإحترافيه عالية من قبل أ/بدر والموظفين والمكان بموقع حيوي ونظيف جدا وهاديء ومناسب للعائلات لن تكون هذه المرة الآخيرة للإقامة لديكم أشكركم على حسن تعاملكم وتعاونكم الدائم معنا موفقين دائما بإذن الله

2025-09-13 • via Nuitee
S
Sara • couple • it
2
Cons:

L'hotel è stato difficilissimo da raggiungere, la posizione non era corretta. La stanza non era pulita, c'era solo una saponetta già usata a disposizione. Il giorno dopo siamo tornati a ritirare i bagagli e nessuno ci ha aperto il cancello per un'ora, siamo rimasti fuori in mezzo al nulla bussando ripetutamente al cancello, nessuno era reperibile al telefono.

2025-09-12 • via Nuitee
N
Nela • extended_group • cz
10
Naprosto uzasny. Dekujeme celému personálu, urcite se vratime!
Pros:

Vše!

2025-09-11 • via Nuitee