Super Hotel O Okkilipalayam

Hotels
•
OYO Rooms
7.7 (60 reviews)
33/1,ST-4 Okkilipalayam - Palladam Road, Othakkalmandapam, Coimbatore , Coimbatore , in
n/a

listing image 1
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Children allowed

Facilities

Air conditioning
Room service
Family rooms
Luggage storage
Shared lounge/TV area
Fire extinguishers
Key access
Key card access
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good stay
Pleasant experience
Cons:
Unsafe experience
Misrepresentation of hotel

Categories

Cleanliness
5.08
The hotel did not match the images, causing distrust about cleanliness.
Service
9.57
Service practice was standard, though misrepresentation caused issues.
Location
7.08
The location allowed access but left guests stranded.
Room Quality
6.08
Did not have access to booked rooms; quality was unverified.
Amenities
9.57
General amenities were not mentioned but implied to be standard.
Value for Money
6.08
Did not receive promised service; poor value due to misrepresentation.
Food and Beverage
9.57
Food and beverage mention was absent; assumed standard.
Overall Experience
8.57
Overall experience marred by major booking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:36

Property Description

Luxurious Accommodation
Enjoy a comfortable stay in our well-equipped rooms with modern amenities and a touch of elegance.

Convenient Location
Situated near major attractions and transportation hubs, making it easy for you to explore the city.

Exceptional Service
Our friendly staff is available 24/7 to ensure your needs are taken care of promptly and efficiently.

Experience a delightful stay at Super Hotel O Okkilipalayam - book now for an unforgettable experience!

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 60 reviews
Cleanliness: 5.08
Service: 9.57
Location: 7.08
Room Quality: 6.08
Amenities: 9.57
Value for Money: 6.08
Food and Beverage: 9.57
Overall Experience: 8.57
N
N • family_with_children • in
7
Good,
2025-09-30 • via Nuitee
U
Uvasri • couple • in
10
2025-09-28 • via Nuitee
S
Sanjay • extended_group • in
10
2025-09-20 • via Nuitee
M
Mohammed • couple • in
10
2025-09-19 • via Nuitee
A
AFSAL • couple • in
10
2025-09-17 • via Nuitee
R
R • couple • in
10
2025-09-14 • via Nuitee
• couple • in
10
2025-09-12 • via Nuitee
S
Sageer • couple • in
10
2025-09-09 • via Nuitee
A
Anuraj • couple • in
10
2025-09-09 • via Nuitee
J
Juby • solo_traveller • in
6
2025-09-03 • via Nuitee
A
AFSAL • couple • in
10
2025-08-31 • via Nuitee
K
kollu • solo_traveller • in
10
2025-08-24 • via Nuitee
D
dheena • couple • in
10
2025-08-24 • via Nuitee
K
Kumar • couple • in
10
2025-08-22 • via Nuitee
A
A • couple • in
10
2025-08-19 • via Nuitee
K
krishna mouli • solo_traveller • in
10
2025-08-16 • via Nuitee
• couple • in
10
2025-08-15 • via Nuitee
A
AFSAL • couple • in
10
2025-08-11 • via Nuitee
B
Bala • family_with_children • in
1
Very bad experience
Cons:

> Subject: Urgent Complaint – Unsafe Experience and Mental Trauma Due to Hotel Misrepresentation

Dear Booking.com Support,

I am writing to raise a serious concern regarding my recent experience with a booking made through your platform at Super Y Hotel, Okkilipalayam, Coimbatore for August 2–4 2025.

I arrived at the property with my mother on August 2nd after a long and exhausting journey, only to discover that the hotel was nothing like the images shown on your app. There was no visible signage, and showed as “Dhanam Builders,” not a hotel. The building staff informed us that all rooms were already taken by those who came earlier and paid directly, despite my confirmed booking. I was never informed via message, email, or app notification that I had to prepay to secure the booking.

Worse, they misled us by saying other rooms were available nearby, which was not true. This was the night before my NEET PG exam, and every hotel nearby was already full. We were left stranded in an unknown place, in the dark, with no immediate place to go.

I want this issue to be acknowledged and addressed, because this experience caused severe mental distress, especially before such an important exam. I trusted your platform, but this left me feeling unsafe and unsupported.

I request that Booking.com take action by:

Investigating this listing and its false representation

Taking appropriate steps against this hotel to prevent this from happening to others

Offering a formal apology or acknowledgment for the mental trauma and risk caused


After this experience, I received an automated email asking me to “rate my stay,” which felt like a further insult. Please take this complaint seriously.

Sincerely,
Dr. Balapriya M

2025-08-07 • via Nuitee
S
Sangameshwaran • review category business travellers • in
10
Exceptional
2025-07-26 • via Nuitee