Family Hotel Kooyk

Hotels
7 (2936 reviews)
Leidsekade 82 , Amsterdam , NL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Poor maintenance

Categories

Cleanliness
4.39
The hotel room was reported as extremely dirty with dust everywhere and even spiders.
Service
8.36
Staff were friendly and helpful, but reception was sometimes unstaffed.
Location
9.4
Conveniently located near attractions, highly praised.
Room Quality
5.85
Rooms were small, old, and poorly maintained.
Amenities
6.38
Amenities like toilets and showers were inadequate and outside the rooms.
Value for Money
7.84
Perceived as decent value considering the price, despite various issues.
Food and Beverage
7.39
Not specifically mentioned, assigned target overall rating.
Overall Experience
6.36
Generally negative, with significant issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:56

Property Description

Historic Canal House in Central Amsterdam

Hotel Kooyk, situated in an 18th century canal house just moments from Leidse Square, offers a charming stay in the heart of Amsterdam. Versatile Room Options cater to solo travelers or groups of up to 5, with various bathroom configurations available. Convenient Amenities such as free Wi-Fi, safety lockers, and in-room wash basins ensure a comfortable stay.

Explore the vibrant neighborhood filled with dining and entertainment options, or take a short stroll to iconic museums and famous nightlife spots. With easy access to public transportation, including trams to Amsterdam Central Station, Hotel Kooyk is the perfect base for your Amsterdam adventure. Book now for an unforgettable experience!

Important information:

Please note that check-in outside check-in hours is not possible. Luggage can be left at reception from 11:00 to 18:00 upon request via email, but is not guaranteed.

Please note that you are required to show an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is only available between 08:30 and 10:00 hours every morning.

Please note that check-out after 11:00 is not possible.

Please note that the hotel is not responsible for any items left in the rooms.

Please note that it is not allowed to park bicycles at the property. It is allowed to park your bike in front of the property in the racks along the waterside.

Please note that the city tax has to be paid upon arrival and is not collected in the pre-payment. Guests registered as Amsterdam residents do not have to pay the city tax when staying at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 2936 reviews
Cleanliness: 4.39
Service: 8.36
Location: 9.4
Room Quality: 5.85
Amenities: 6.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 6.36
J
Juliet • couple • gb
9
Good value, centrally located with a very lovely owner who will sort any issues promptly
Pros:

We had an issue with our room and the lovely owner sorted things out for us immediately. The hotel is in a fantastic location, quiet yet very central, and good value for money.

Cons:

Digital entry is new to me - you need to ensure your phone is charged at all times!

2026-11-06 • via Nuitee
U
Usman • couple • gb
5
2026-11-06 • via Nuitee
N
Nicole • couple • nl
1
Heel slecht
Pros:

Niks, excuses hiervoor maar het was schandalig
1 geen goeie communicatie
2 verschrikkelijk vies
3 een raam wat open staat met een hout blokje en die kan niet opslot

Cons:

Dat ik nu me geld terug wil het liefste maar dat ik al paar keer heb geprobeerd te bellen en te mailen maar GEEN reactie krijg
Ik heb filmpjes en foto’s de kamer deur kon niet eens fatsoenlijk opslot

2026-11-05 • via Nuitee
M
Monika • couple • ie
8
Nice...
Pros:

Very good location close to city centre

Cons:

Extra hand towel in bathroom will be great

2026-11-04 • via Nuitee
E
Eno • solo_traveller • be
8
2026-11-03 • via Nuitee
J
Jasmine • couple • gb
7
Pros:

Great location, would stay again

Cons:

Room was warm and couldn’t work tv

2026-11-03 • via Nuitee
B
Bandhoe • couple • nl
10
Pros:

De lokatie was super top

Cons:

Bios was mooi

2026-11-02 • via Nuitee
C
Chris • solo_traveller • be
5
2026-11-01 • via Nuitee
M
Marc • couple • nl
5
Onverzorgd
Pros:

Bed lag lekker

Cons:

Vooral veel niet schoon, douche met schimmel. Onverzorgd

2026-11-01 • via Nuitee
B
Bernadette Bridget • couple • ie
10
Pros:

Close to all attractions

Cons:

Staff were not very accommodating

2026-10-30 • via Nuitee
J
Jamel • couple • fr
7
Pros:

Tout propre

2026-10-30 • via Nuitee
B
Boris • extended_group • no
1
Cons:

Dear Management,

I am writing to express my disappointment and dissatisfaction with my recent stay at this hotel.

I booked and paid for a room for two people in advance through Booking.com, specifically choosing a room with a private bathroom. I trusted the information provided on the website and expected the accommodation to match the description and conditions stated at the time of booking.

I chose to book through Booking.com because I believed that the hotels listed on the platform were verified and that the information provided about their facilities was reliable. Therefore, I was extremely surprised and disappointed to discover upon arrival that the room I had been given did not have a bathroom.

This was completely unexpected and far below my expectations. I made my reservation in advance and paid for the accommodation based on the information provided, so I find it unacceptable that the room did not meet the conditions of my booking.

This experience has seriously undermined my confidence in your hotel and has left me questioning the reliability of the information provided to guests.

I would appreciate a clear explanation of this situation and expect you to offer appropriate compensation for the inconvenience and disappointment caused.

I look forward to your prompt response and a fair resolution to this matter.

Kind regard

Boris Noiberguer

2026-10-29 • via Nuitee
A
Abida • couple • ma
5
Pros:

Seulement l'emplacement impeccable, mais les chambres et les équipements a renouvelé

2026-10-25 • via Nuitee
M
Mišenka • couple • cz
10
2026-10-25 • via Nuitee
M
Mišenka • couple • cz
9
2026-10-25 • via Nuitee
T
Tom • couple • gb
10
Lovely staff, very accommodating.
Pros:

Everything you need for a short stay in Amsterdam. We stayed here during ADE and it was pretty noisy, could hear other residents but nothing a good pair of earplugs can’t sort out👍🏻

Cons:

Bit of a walk from the city centre but is a short walk away from the nearest tram stop

2026-10-24 • via Nuitee
L
Lucy • couple • fr
8
Pros:

Très proche du centre

2026-10-23 • via Nuitee
M
Maddalena • solo_traveller • it
8
2026-10-21 • via Nuitee
J
Juul • extended_group • nl
5
2026-10-21 • via Nuitee
M
Marie Madeleine • solo_traveller • it
6
2026-10-21 • via Nuitee