Hotel Boutique Villa Isabel

Hotels
8.4 (38 reviews)
2-51 Calle 1 , Salento , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Fantastic views
Friendly staff
Comfortable rooms
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 19:50

Property Description

Serenity in Salento

Mountain View Balconies: Enjoy breathtaking views from your private balcony
Convenient Amenities: Benefit from room service, 24-hour front desk, and free WiFi
Nearby Attractions: Explore Ukumari Zoo, Pereira's Botanical Garden, and more

Book now for a serene stay at Hotel Boutique Villa Isabel in Salento.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 38 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
G
Gustavo Adolfo • extended_group • co
5
No es lo q ofrecen en Booking
Pros:

La Sra q atiende es amable

Cons:

Falta mucha dotación en las habitaciones y en general en la casa
Muchas telarañas en todo la casa
Las habitaciones huelen a polvo, las duchas sucias

2025-09-16 • via Nuitee
L
Lorena • family_with_children • co
9
Maravillosa experiencia
Pros:

Las instalaciones y tranquilidad del hotel, la comodidad de las habitaciones y el paisaje hacia las montañas. Lo mas importante la buena atención de Milena. Gracias por la ayuda y comprensión.

2025-09-01 • via Nuitee
P
paola • extended_group • ar
2
Pros:

La señorita que atendía muy amable!

Cons:

Que el hotel en si las instalaciones estaban sucias, pisos sucios y tela de araña en paredes o columnas de madera!
la casa en si cin falta de aseo y mantenimiento ! no me gusto no volvería

2025-08-24 • via Nuitee
E
Edison Aristizábal • extended_group • co
6
Pros:

Es muy bonito, agradable, espacioso.

Cons:

- El jabón y el champú tenía mezclado agua. Posiblemente para que rindiera.
- No estaban al tanto o atentos a la reserva, nos ofrecieron la habitación que hubiese. Menos mal que había una con balcón.
- Si bien la encargada era amable, no había una persona atenta a cualquier eventualidad. No parece hotel sino una residencia.

2025-08-19 • via Nuitee
A
Andrea • couple • de
8
Pros:

Schö er Blick ins Tal, gutes Frühstück, Gepäck konnte man nach dem Check out noch stehen lassen, warme Dusche:)

Cons:

Etwas abgelegen und ganz oben am Hang mit steiler Straße

2025-08-14 • via Nuitee
L
Loaiza • family_with_children • co
9
2025-08-11 • via Nuitee
J
Jongar • couple • es
8
Pros:

El lugar, vistas, buen desayuno, habitaciones anplias

Cons:

Desayuno a partir de las 8, un día no lo comimos por tener una excursión a esa hora.
El primer día nos pusieron una habitación incómoda, sin armarios ni estantes y un baño pequeñísimo e incomodísimo. Luego nos cambiaron y muy bien.

2025-08-09 • via Nuitee
J
Jan • family_with_children • de
9
Entspannt, erholsam
Pros:

Rustikaler Stil, wunderbarer Ausblick über das Tal, Parkplatz auf eigenem, abgesperrten Hof, laundry Service.

2025-08-08 • via Nuitee
W
William • young couple • gb
9
Lovely property and perfect for our stay in Salento
Pros:

Fantastic views and smart comfortable hotel within easy walking distance of Salento centre.

Cons:

Breakfast could be more imaginative

2025-03-25 • via Nuitee
L
Linda • young couple • sk
10
Absolutely recommended! I would go back anytime!
Pros:

We loved everything. Location, room with the view, parking spot ,Milena was very friendly and helpful in every way.

2025-02-27 • via Nuitee
G
Glenn • group • us
9
Superb
Pros:

Great location. Great ambience and views. Charming old, but well kept, house.

Cons:

The WiFi was inconsistent

2025-02-04 • via Nuitee
N
Natalia • group • co
10
Exceptional
2025-01-27 • via Nuitee
G
Glen • young couple • us
8
Very good
Cons:

Often did not have hot water, even after running water for more than 5 min.

2025-01-18 • via Nuitee
A
Ambra • young couple • gb
8
Great place with attentive staff
Pros:

Breath taking views from the room and super attentive staff.
We forgot the card key inside the room and Milena sort it out quickly.

Cons:

Bedroom window leading to a communal patio so no much privacy when the hotel is full.
The room fittings were old.

2025-01-17 • via Nuitee
Y
Yoram • solo traveller • pt
9
Beautiful
Pros:

Early check in, staff, view, parking, breakfast, free coffee, decoration.

2024-12-31 • via Nuitee
B
Beatriz • solo traveller • us
4
Disappointing
Pros:

It is a beautiful place.
The views are stunning.

Cons:

Unfortunately, the person in charge of the place is not clear about the hotel policies. Residents abroad are exempt from taxes, but they still charged us the taxes. We went to get away from the noise, but the guests in the next room sang, laughed, slammed doors until 1 in the morning. At night it is very dark, they do not turn on the light in the entrance or in the garden. It was an unpleasant and a very expensive experience.

2024-12-27 • via Nuitee
C
Claudia • group • ca
8
Very good
Pros:

Beautiful house, excellent location and wonderful view

Cons:

hard mattresses

2024-12-06 • via Nuitee
O
Olive • young couple • ca
9
Good Value
Pros:

Breakfast was great and staff was as helpful as she could despite the language barrier. Juan through booking.com also helped us out on getting a transfer from Armenia to Salento for a late arrival. Great location with nice views as well close enough to town

2024-11-29 • via Nuitee
P
Perry • young couple • ca
8
Beautiful views and great staff!
Pros:

The property is a beautiful large house with gorgeous views! The only reason I gave this an 8 overall is because the bed was hard and a few comforts like bedside lights and carpets on the cold floor would make it much better.
The staff - Milena- was marvelous! She took such great care of us, very warm and friendly and made us a beautiful breakfast every morning. We would definitely stay here again. Great and easy walking distance to downtown.

Cons:

Hard bed and could use bed side lamps

2024-11-24 • via Nuitee
N
Nr • young couple • gb
10
Gorgeous hotel
Pros:

Melina was amazing ..so kind and patient with us with our beginner spanish.We were very ill the first day and she offered to go and get us medication. She checked in with us often to see how we were.

Juan also messaged us.

Rooms were beautiful, views stunning! Breakfast delicious.

Coffee and herbal tea downstairs and outside the room upstairs. Gorgeous balcony with furniture.

It was near the Mirador so easy access but a steep walk up from the Plaza at night. 5-10 mins walk. 5 mins down to get the Jeeps. 10 min to bus station. Perfect location.

2024-10-21 • via Nuitee