ELG Contessa Boutique Hotel

Hotels
8.4 (455 reviews)
Theofanous 15, Palio Limani , Chania Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Safety deposit box
Bar
Non-smoking throughout
Daily housekeeping
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Lack of breakfast options

Categories

Cleanliness
7.81
Several reviews highlight cleanliness issues, especially concerning the state of the rooms and common areas.
Service
9.08
Mixed sentiments on service, but generally considered standard for this hotel tier.
Location
9.52
Many comments praise the convenient and central location, particularly near the Venetian harbour.
Room Quality
8.27
Positive remarks about room size and comfort, though some expressed issues with noise and stair access.
Amenities
7.8
Some amenities were lacking or not as advertised, impacting overall satisfaction.
Value for Money
8.76
Given the location and positive aspects, most felt the hotel offered good value.
Food and Beverage
7.31
Limited comments on this category; issues raised about the absence of breakfast options.
Overall Experience
8.68
Fans of the property recommend a stay, balancing the positives against some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:35

Property Description

Historic Charm in the Venetian Quarter
Experience the essence of Chania at Contessa Hotel, a charming family-run property housed in a traditional Cretan home dating back to 1800. Wander through the picturesque narrow streets of the Venetian Quarter and unwind in our homely rooms, some offering enchanting harbour views.

Cozy and Well-Equipped Rooms
Step into our bright and airy rooms adorned with bare wooden floors, equipped with modern amenities including a TV, refrigerator, and air conditioning to ensure a comfortable stay. Need to look sharp? Just ask, and we'll provide you with an iron.

Convenient Location and Accessibility
Take advantage of the free public parking area located a mere 700m from the hotel, making exploring the area a breeze. Plus, with Chania Airport a short 8 km away, your journey to relaxation is just a quick ride from touchdown.

Ready to immerse yourself in the historic charm of Chania? Book your stay at Contessa Hotel today!

Important information:

Kindly note that check-in takes place at the sister property El Greco, located within a 3-minute walk of Hotel Contessa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.4
Based on 455 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.52
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.68
N
Nicholas • couple • au
9
Chania was the highlight of our Greece trip and we enjoyed every moment of our stay.
Pros:

It was beautiful and convenient location, the staff always managed to keep the rooms tidy, providing us with clean towels and sheets.

Cons:

A bit of renovations/construction was being done to a hotel infront of us, not that it made any noise but it did hinder the view a little bit.

2026-11-06 • via Nuitee
J
José Antonio • family_with_children • es
8
2026-10-29 • via Nuitee
D
Derek • family_with_children • us
9
Pros:

Really nice boutique hotel with a total of six suites across two floors. Whole bottom level is a large bar family room entertainment area perfect for large groups. 40 yards from the water in Old Town, but you have to hike down to the room occasionally. Pay for the larger suite on the top floor. Large room with amazing harbor views and an awesome bathroom.

Cons:

The furniture vibrates sometimes on the floor when you walk. No front desk or staff in the actual building.

2026-10-26 • via Nuitee
P
Paul • couple • gb
10
2026-10-21 • via Nuitee
M
Marco • couple • gb
8
The area was lovely and we had a nice stay. The staff member agreed that the room was not as advertised but handled it p
Pros:

A very short walk from the harbour and the Old Town.

Cons:

Contessa Boutique Hotel

We booked a room with a double bed but received two single beds pushed together. When asked about this we were told that they had upgraded us to a bigger room. It didn’t feel like an upgrade to us. No blinds on the windows or curtains to blank out the street lighting and daylight, only net curtains. If you like showering with everyone else in the room seeing your wash routine then this room is for you 😁.
If you have any issues you will need to walk to reception in the other hotel as there is no phone or reception in the building. This is more rent a room than a hotel as no hotel facilities. The room was clean a part from the very dusty vanity table.

2026-10-18 • via Nuitee
M
Majorová • couple • mt
9
Wonderful experience, would definitely come back and would recommend accommodation friends to stay
Pros:

Great location, clean room, good service and beautiful room.

Cons:

Only issue we had with loud neighbours.

2026-10-13 • via Nuitee
L
Laura • couple • it
10
Bellissimo soggiorno
Pros:

Bellissima ristrutturazione di un palazzo antico nel vecchio porto veneziano di Chania
Camera bella e enorme con grande letto, divano e poltrona, bagno con doccia enorme
Ottima posizione nella old town

Cons:

Nulla

2026-10-11 • via Nuitee
A
Andy • couple • gb
8
2026-09-18 • via Nuitee
Χατζηγρηγορίου • solo_traveller • gr
10
2026-09-17 • via Nuitee
D
Dmitry • couple • ch
8
Tres bon séjour
Pros:

La vue sur le vieux port, l’emplacement idéal pour aller se balader dans la ville, le lit était confortable.

Cons:

L’odeur dans les couloirs senti chimique, le frigo fait beaucoup du bruit dans la nuit.

2026-09-15 • via Nuitee
A
Aisling • couple • ie
8
Lovely room with a beautiful view in a fantastic central location.
Pros:

We stayed in Room 6 and really liked it. The room was clean and spacious with lovely high ceilings and a beautiful view over the sea and port. The location is excellent, just off the harbour and very central for exploring Chania. Two of the ladies we dealt with at reception were also really lovely and welcoming.

Cons:

The bathroom has a window looking directly into the bedroom, so it doesn’t feel very private, which we found a little strange. There are also quite a lot of stairs to Room 6 and no lift, although this didn’t bother us. Check-in and reception are actually in another hotel a short walk up the hill, so it feels more like rooms than a traditional boutique hotel. One of the younger reception staff was also not particularly friendly.

2026-09-15 • via Nuitee
A
Athanasia • solo_traveller • gr
9
2026-09-02 • via Nuitee
P
Pedro • solo_traveller • pt
10
2026-09-01 • via Nuitee
E
Elliot • couple • fi
7
Cons:

Quite load in the hallway and outside, bad noise isolation

2026-08-31 • via Nuitee
S
Sabine • couple • de
8
2026-08-30 • via Nuitee
I
IOANNIS • couple • gr
10
2026-08-30 • via Nuitee
A
Alain • solo_traveller • ca
7
Pros:

La tranquillité et le confort on se croirait à la maison !

2026-08-29 • via Nuitee
E
Emma • couple • be
9
Aangenaam hotel in het centrum
Pros:

Locatie

2026-08-27 • via Nuitee
T
Tiina • extended_group • se
8
2026-08-26 • via Nuitee
A
Argjent • family_with_children • it
8
2026-08-23 • via Nuitee