ELG Contessa Boutique Hotel

Hotels
8.4 (399 reviews)
Theofanous 15, Palio Limani , Chania Town , gr

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Children allowed

Facilities

Air conditioning
Safety deposit box
Non-smoking throughout
Hand sanitizer in guest room and key areas
Fire extinguishers
Invoice provided
CCTV outside property
Security alarm
Key card access
Television in common areas
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Lack of breakfast options

Categories

Cleanliness
7.81
Several reviews highlight cleanliness issues, especially concerning the state of the rooms and common areas.
Service
9.08
Mixed sentiments on service, but generally considered standard for this hotel tier.
Location
9.52
Many comments praise the convenient and central location, particularly near the Venetian harbour.
Room Quality
8.27
Positive remarks about room size and comfort, though some expressed issues with noise and stair access.
Amenities
7.8
Some amenities were lacking or not as advertised, impacting overall satisfaction.
Value for Money
8.76
Given the location and positive aspects, most felt the hotel offered good value.
Food and Beverage
7.31
Limited comments on this category; issues raised about the absence of breakfast options.
Overall Experience
8.68
Fans of the property recommend a stay, balancing the positives against some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:35

Property Description

Historic Charm in the Venetian Quarter
Experience the essence of Chania at Contessa Hotel, a charming family-run property housed in a traditional Cretan home dating back to 1800. Wander through the picturesque narrow streets of the Venetian Quarter and unwind in our homely rooms, some offering enchanting harbour views.

Cozy and Well-Equipped Rooms
Step into our bright and airy rooms adorned with bare wooden floors, equipped with modern amenities including a TV, refrigerator, and air conditioning to ensure a comfortable stay. Need to look sharp? Just ask, and we'll provide you with an iron.

Convenient Location and Accessibility
Take advantage of the free public parking area located a mere 700m from the hotel, making exploring the area a breeze. Plus, with Chania Airport a short 8 km away, your journey to relaxation is just a quick ride from touchdown.

Ready to immerse yourself in the historic charm of Chania? Book your stay at Contessa Hotel today!

Important information:

Kindly note that check-in takes place at the sister property El Greco, located within a 3-minute walk of Hotel Contessa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 399 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.52
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.68
P
Peter Feuerstein • solo_traveller • de
10
2026-06-02 • via Nuitee
T
Tiffany • couple • fr
10
Magnifique
Pros:

La chambre était grande la vue sur la mer et la proximité du port

2026-05-31 • via Nuitee
A
Axel Seuberlich • solo_traveller • de
9
Pros:

mitten in der Altstadt, trotzdem ruhig gelegen. Tolles Ambiente.

Cons:

Parken über Nacht etwas schwierig, ging nur im etwas entfernten Parkhaus, welches nur mit kleinen PKW befahren werden sollte.

2026-05-27 • via Nuitee
S
Susanna • solo_traveller • se
9
Location
Pros:

Very good location. Nice rooms with a lot of space.

2026-05-21 • via Nuitee
C
Corinna • couple • gr
8
Καλή
Pros:

Ωραίο αναπαλαιωμένο κτίριο, πολύ κοντά στο λιμάνι. Η διαρρύθμιση του μπάνιου ήταν πολύ καλή αν και δεν υπήρχε πόρτα για τον νιπτήρα (υπήρχε κι αυτό ήταν πολύ καλό για το ντους και για την τουαλέτα).

Cons:

Το δωμάτιο είχε ένα μικρό παράθυρο ψηλά, που για να το ανοίξεις για να ανανεωθεί ο αέρας, έπρεπε να πατήσεις πάνω στο κρεβάτι. ¨Οταν το άνοιγες έβλεπες κάποιο φωταγωγό. Ως εκ τούτου και ο φυσικός φωτισμός ήταν περιορισμένος. Η περιγραφή του δωματίου είχε τον όρο interior αλλά περίμενα διαφορετικό παράθυρο. Ο χώρος του δωματίου ήταν οριακά επαρκής. Δεν υπήρχε δυνατότητα να κάτσεις σε κάποια καρέκλα.

2026-05-12 • via Nuitee
E
Elena • solo_traveller • it
8
Pros:

La camera era pulita, accogliente e nel complesso abbiamo avuto un soggiorno piacevole. Il personale è stato gentile e disponibile. Unico piccolo punto da migliorare: si sentivano abbastanza i rumori provenienti dalle scale e anche i passi delle persone al piano superiore, soprattutto la sera e al mattino presto. Per il resto, esperienza positiva!

2026-05-12 • via Nuitee
B
Birgit • couple • de
10
2026-05-07 • via Nuitee
R
Rari • solo_traveller • gr
10
Pros:

Η τοποθεσια

2026-05-07 • via Nuitee
P
PANAGIOTA • couple • gr
10
2026-05-04 • via Nuitee
E
Emina • couple • us
10
2026-05-01 • via Nuitee
J
jordan • solo_traveller • fr
7
2026-04-26 • via Nuitee
C
CHASOO • solo_traveller • kr
7
2026-04-17 • via Nuitee
T
Thea • couple • fr
9
Un agréable séjour, je recommande
Pros:

La chambre était super belle, très propre et l’emplacement au top

Cons:

Le manque d’un ascenseur peut être un frein

2026-01-19 • via Nuitee
P
Paolo • couple • it
8
Molto bene
Pros:

Tutto.bene

Cons:

Nella camera ci sono le.cialde per i caffè ma non c'è la.macchina per farlo

2026-01-19 • via Nuitee
S
Susan • couple • ie
8
2026-01-19 • via Nuitee
G
Grigoria • extended_group • gr
8
Pros:

Ήταν δίπλα στο κέντρο

2025-11-16 • via Nuitee
P
Phil • couple • au
7
2025-11-15 • via Nuitee
T
Tosca • family_with_children • ch
8
Ok für eine Nacht
Pros:

Die Lage, die Ausstattung und die Ruhe

Cons:

Kein Tageslicht/Fenster im Zimmer. Schlechter Geruch im Klo.

2025-10-31 • via Nuitee
V
Valerio Lembo • solo_traveller • it
7
Pros:

The location, the size of the room

Cons:

Too much noise from the staircase, no reception at any time of the day

2025-10-29 • via Nuitee
T
thomas • solo_traveller • it
10
2025-10-27 • via Nuitee