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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Hot tub/Jacuzzi
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Currency exchange
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Snack bar
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Outdoor furniture
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
El ZORZAL, a charming hotel in Salento, is just 500 meters from the city center. Enjoy complimentary WiFi and parking during your stay. Each room is equipped with a satellite TV, cozy seating area, and a private or shared bathroom with free toiletries.
Exceptional Services
Experience top-notch hospitality with a 24-hour reception, tour information, hotel insurance, bicycle rental, and airport transportation services available at El ZORZAL. Let us take care of your needs and ensure a stress-free stay.
Delicious Breakfast and Nearby Airports
Start your day right with a scrumptious breakfast included in select rates. Plus, with Armenia Airport 48 km away and Pereira Airport 43 km away, traveling to and from El ZORZAL is a breeze.
Book your stay at El ZORZAL today for a memorable and comfortable experience.
Please note that when traveling with children under 18 years of age, the property will ask for the born certificate and ID or passport. For locals, an authorization signed by the two parents and copy of both IDs will be requested.
Please note the property offers airport shuttle service for a surcharge.
Please provide your personal information 24 hours before arrival.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
It is basically across the street from bus station. You got your own small patio. Dog friendly.
Room was big enough. Breakfast was ok.
Staff were not extremely attentative. Bathroom was not cleaned properly - hairs on the walls :/.
Not possible to get the water in accomodation.
El ambiente natural
La cama muy dura, dificilmente puede uno descansar
Cuando hice la reserva en Booking aparecía incluido el desayuno, pero cuando llego al hotel me dicen que no estaba incluido. En uno de los días desayune y me cobraron $35.000 por unos huevos, una arepa y un cafe....malísimo el desayuno y super costoso.
La atención del personal excepcional, demasiado gentiles, el desayuno muy rico y las camas muy cómodas y limpias
Beautiful garden, exceptionally welcoming staff
Some facilities slightly old looking
Emplacement au coeur de salento (5mn à pied du centre)
Le petit déjeuner
Le personnel n'a pas voulu s'arranger pour quitter la 2ieme nuit par changement de planning de mon côté la veille, c'est dommage... Ça fait aussi partie des voyages de changer en dernière minute ..
Great location, lovely staff, appreciated that we were able to check in early too.
The hot tub was empty but that was the only tiny issue we had.
Beautiful property and the staff was wonderful and very helpful!
N/A
Gostei da própriedade em si.
O atendimento da Mauria é muito bom. Ela é nota 10.
O café da manhã poderia ser melhor. Principalmente o café, pois era muito fraco
La atención, la ubicación y todo lo que ofrecen el servicio al cliente 1000 de 100 gracias a todos el personal de verdad que son muy amables.
Todo
Nada
El host y el lugar en la naturaleza.
Nada!
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