Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Some noise from the nearby road
Comfort of beds could be improved

Categories

Cleanliness
8.4
Overall sentiments indicate cleanliness is good, with some notes on maintenance.
Service
9.4
Staff are frequently described as friendly and helpful.
Location
9.2
Location is consistently praised for its proximity to the bus station and village center.
Room Quality
8.6
Room quality is mentioned positively, but with some complaints about mattress firmness.
Amenities
8.5
Amenities are sufficient, with some notes on missing items like hair dryers.
Value for Money
9
Good value is noted, particularly for the price range and services offered.
Food and Beverage
8.9
Breakfast is mentioned positively, though there is room for improvement in coffee quality.
Overall Experience
9.2
The overall experience is described as wonderful and recommended by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Convenient Location and Amenities

El ZORZAL, a charming hotel in Salento, is just 500 meters from the city center. Enjoy complimentary WiFi and parking during your stay. Each room is equipped with a satellite TV, cozy seating area, and a private or shared bathroom with free toiletries.

Exceptional Services

Experience top-notch hospitality with a 24-hour reception, tour information, hotel insurance, bicycle rental, and airport transportation services available at El ZORZAL. Let us take care of your needs and ensure a stress-free stay.

Delicious Breakfast and Nearby Airports

Start your day right with a scrumptious breakfast included in select rates. Plus, with Armenia Airport 48 km away and Pereira Airport 43 km away, traveling to and from El ZORZAL is a breeze.

Book your stay at El ZORZAL today for a memorable and comfortable experience.

Important information:

Please note that when traveling with children under 18 years of age, the property will ask for the born certificate and ID or passport. For locals, an authorization signed by the two parents and copy of both IDs will be requested.

Please note the property offers airport shuttle service for a surcharge.

Please provide your personal information 24 hours before arrival.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 857 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.2
Room Quality: 8.6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 9.2
M
Maria Jose • couple • cl
7
Buena experiencia
Pros:

Muy amables y preocupados, el desayuno es rico, está bien ubicado.

Cons:

No te entregan llave del portón, por lo que hay que depender de ellos para que te abran y cierren cuando sales en auto, lo cual resulta molesto o poco práctico.

2026-02-13 • via Nuitee
C
Chiara • solo_traveller • it
10
Thank you for the beautiful stay
Pros:

The kindness of everyone working there, the quite position, great breakfast and beautiful garden

Cons:

Nothing

2026-02-13 • via Nuitee
V
Vicente • couple • es
7
Agradable
Pros:

Ubicación , limpieza , aparcamiento

2026-02-13 • via Nuitee
V
Vanessa Acevedo • family_with_children • co
10
Pros:

Tuvimos una estancia muy agradable gracias a la calidez del personal. Además, el desayuno fue muy completo. Totalmente recomendado

2026-02-09 • via Nuitee
M
Michele • solo_traveller • gb
10
A great stay
Pros:

The location on the edge of town & opposite the bus station.
The beautiful garden & watching the birds.
The staff have all been helpful & friendly especially Mauret & Isabel.
Tasty breakfast on the terrace.
Rooms are basic but generally OK. I was able to stay 2 extra nights but changed rooms for the last night. Both mattresses were a little uncomfortable. A bit too soft & lumpy for me but I managed to sleep.

2026-01-31 • via Nuitee
M
Marck • solo_traveller • fr
8
Pros:

Un endroit très zen avec un jardin magnifique où on peut observer bon nombre d’oiseaux.. belles chambres au calme

Cons:

Le seul hic..l’absence de wifi dans la chambre.. si vous en avez vraiment besoin c'est pas l’endroit où séjourner...

2026-01-28 • via Nuitee
I
Inga • solo_traveller • it
10
Un piccolo paradiso
Pros:

È un piccolo paradiso. Posizione perfetta, il territorio bellissimo e ben curato, colazione abbondante e buona, lo staff è molto amichevole e cordiale. la doccia è proprio calda. Hanno un gatto simpaticissimo!

2026-01-28 • via Nuitee
J
Jesus • extended_group • es
7
cumple espectativas para tu viaje a Salento
Pros:

Limpieza, tranquilidad, estado habitacion acorde a su precio y categoria

Cons:

Lejania pueblo

2026-01-26 • via Nuitee
C
Carina • solo_traveller • fr
9
Pros:

Le personnel : écoute, gentillesse et sens du service
L'emplacement : à l'entrée de la ville, à quelques minutes du centre à pieds et cependant très au calme. Face au petit terminal de bus
Le cadre : le superbe jardin, ses arbres, ses plantes et ses oiseaux,
Ma chambre : 2 petits balcons, bien équipée ( y compris lampes de chevet rare en AL), eau très chaude et grand débit, calme, petit frigo, espace rangement
J'ajoute un bon petit déjeuner copieux et un gentil chat câlin. 8

2026-01-26 • via Nuitee
S
Sandra • solo_traveller • pt
10
Pros:

Ótima localização, a um min pe do terminal e cinco minutos caminhada do centro . Cama confortável, água quente banho. Ótimo pequeno almoco. Gostei bastante da minha estadia neste hotel

2026-01-22 • via Nuitee
C
carlos • family_with_children • co
10
2026-01-21 • via Nuitee
F
Florencia • couple • ar
10
Pros:

Lo que más me gustó fue el jardín que tiene, la amorosidad y atención del personal, y la limpieza de las habitaciones.

Cons:

Lo que menos nos gusto es que uno de los baños necesita una pequeña reparación, porque perdía un poco de agua. Es un pequeño detalle de fácil reparación

2026-01-21 • via Nuitee
F
Fanny • couple • be
8
Bon rapport qualité/prix et personnel charmant.
Pros:

Logement petit prix. Personnel très aimable. Bien situé à l’entrée du village juste en face du terminal de bus (vers Medellin etc). Petit déjeuner simple mais bon. L’eau est bien chaude dans la douche.

Cons:

Chambre assez sombre et humide mais l’humidité reigne sur Salento ça doit être pareil dans tous les hébergements. La chambre n’a pas été faite durant nos deux nuits de séjour.
Attention le jacuzzi est à réserver et en supplément. Le matelas est très dure mais pour le prix de la chambre on ne s’attendait pas à mieux.

2026-01-20 • via Nuitee
R
Roger • solo_traveller • es
8
2026-01-20 • via Nuitee
Y
Yohana • couple • co
10
Días fantásticos en Salento ❤️
Pros:

Todo!! Ubicación genial, atención espectacular, lindas instalaciones, súper aseado todo, desayuno delicioso.

2026-01-19 • via Nuitee
S
Sebastien • extended_group • fr
7
2026-01-19 • via Nuitee
E
Eirini • extended_group • gr
8
Overall it was good!
Pros:

We enjoyed the area, there is a very beautiful garden that we enjoyed l.Its in a walking distance from Salento center.

Cons:

The price is too high for what they offer. The rooms and the facilities are really basic.

2026-01-18 • via Nuitee
M
monica • family_with_children • co
10
Pros:

Las instalaciones muy bien cuidadas, la comida excelente y el personal muy amable, la ubicación es la mejor, fuera de pueblo pero muy cerca al mismo, completa tranquilidad

2026-01-17 • via Nuitee
D
Dirk • family_with_children • de
9
2026-01-16 • via Nuitee
R
Restrepo Torres • extended_group • co
10
2026-01-16 • via Nuitee