Hotel Catalina Plaza Pereira

Hotels
7.3 (313 reviews)
Calle 18 #7 - 59 , Pereira , co

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Cleanliness
Location
Friendly Service
Value for Money
Cons:
Inconsistent Amenities
Room Quality Issues
Noise Problems

Categories

Cleanliness
7.01
Some reviews mentioned cleanliness; however, others described issues with outdated facilities and lacking maintenance.
Service
7.98
Overall, service was highlighted as friendly, though some experiences noted dissatisfaction with reception staff.
Location
8.52
Several reviews praised the prime location near key attractions and the airport.
Room Quality
6.47
Reports of uncomfortable mattresses, outdated facilities, and issues with light and noise affected overall room satisfaction.
Amenities
6.5
Several reviewers noted abandoned promises regarding amenities like parking and hot water access.
Value for Money
7.96
For the price, some guests felt the hotel met basic expectations despite some drawbacks.
Food and Beverage
7.01
Breakfast was mentioned positively but encountered issues with service and variety.
Overall Experience
6.98
The overall experience was viewed as acceptable, highlighting areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 09:47

Property Description

Modern Comforts and Convenient Location

Delicious Dining Options

Warm Hospitality and Helpful Staff

To experience all these amenities and more, book your stay at Hotel Catalina Plaza Centro today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 313 reviews
Cleanliness: 7.01
Service: 7.98
Location: 8.52
Room Quality: 6.47
Amenities: 6.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 6.98
C
Carlos Mario • extended_group • co
4
Pros:

No

Cons:

La atención recibida

2026-03-21 • via Nuitee
C
Csaba • couple • hu
8
2026-03-21 • via Nuitee
V
Vanna • solo_traveller • us
10
Will visit again
Pros:

Good location right in city center. Front desk stuff was very friendly .There is coffee provided 27/7 .
Breakfast was delicious .Luzdari was breakfast cooking and serving woman ,very friendly and nice

Cons:

Would advise providing more soap .Had a tiny one per guest for a 3 night stay .Had ro buy more .Also would be nice if shampoo was provided too,

2026-03-18 • via Nuitee
F
Fabio Steven • couple • co
1
Cons:

Llegamos y nos dijeron que no habia disponibilidad y nos dejaron en la calle a media noche. Segun explicaron las reservas por Booking no las respetan y le arrendaron la habitación a alguien más.

2026-03-16 • via Nuitee
J
Jimenez • extended_group • gb
10
Muy central. Buena ubicación
Pros:

Muy limpio

2026-03-15 • via Nuitee
M
Maria del Pilar • solo_traveller • co
8
2026-03-14 • via Nuitee
A
ALIRIO • couple • co
8
2026-03-12 • via Nuitee
B
BENALCAZAR GONZALEZ • couple • pa
10
Estadía cómoda
Pros:

La tranquilidad

2026-03-11 • via Nuitee
J
Jonattan • family_with_children • co
6
Pros:

La ubicación del hotel es clave.

Cons:

Sábanas viejas, mal aseo, no mantienen toallas en la habitación, toca pedirlas. Camas y almohadas super incómodas.

2026-03-11 • via Nuitee
V
Victoria • couple • co
7
Bueno
Pros:

Trato del personal

Cons:

Falta de personal para atender en el desayuno

2026-03-07 • via Nuitee
C
Cédric • family_with_children • ch
7
2026-03-05 • via Nuitee
L
Liliana • extended_group • co
1
2026-03-04 • via Nuitee
F
FERNANDO • family_with_children • co
7
2026-03-01 • via Nuitee
C
Carlos Eduardo • family_with_children • co
10
Pros:

Limpio

2026-02-26 • via Nuitee
N
NANCY • extended_group • pe
8
Tranquidad
Pros:

Ubicación y amabilidad

Cons:

Rapidez en atención al desayuno

2026-02-25 • via Nuitee
M
Miriam • solo_traveller • co
5
Demasiada expectativa, poca satisfacción
Cons:

Se nota que las instalaciones ya tienen muchos años, no hay unas sillas, una o dos, para comodidad del usuario, en las duchas no hay barra de apoyo para estabilidad y seguridad de adultos mayores

2026-02-25 • via Nuitee
L
LUZ ENITH • solo_traveller • co
3
Pros:

No desayune

Cons:

No había bombillo, solo lámpara en mal estado
Sin aire

2026-02-25 • via Nuitee
S
Sergio • solo_traveller • co
6
2026-02-24 • via Nuitee
N
Natalia • family_with_children • co
7
Pros:

El buen espacio

Cons:

No funcionó el Tv y no habia luz en la mañana entonces toco agua fría lo demás muy bien

2026-02-23 • via Nuitee
N
Nathalia del pilar • family_with_children • co
10
Pros:

Amabilidad de las personas y cercanía a los lugares que necesitaba el precio acordé con lo ofertado

2026-02-23 • via Nuitee