Hotel Crown Palace

Hotels
4.3 (23 reviews)
G12 service road near g11 metro station , Islamabad , pk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Cons:
Poor cleanliness
Lack of hot water

Categories

Cleanliness
1.05
Multiple complaints about room cleanliness and maintenance, indicating significant issues.
Service
7.55
Positive feedback about excellent service and helpful staff.
Location
7.55
Conveniently located near the Kashmir/Murree Highway, ideal for families and travelers.
Room Quality
4.05
Mixed sentiment; while the hotel is cozy, issues with room cleanliness lower the rating.
Amenities
3.05
No specific mentions; assumed standard for the hotel tier.
Value for Money
5.05
Concerns about cleanliness may detract from perceived value.
Food and Beverage
3.05
No specific comments on food; assumed standard for the hotel tier.
Overall Experience
3.05
Experience affected by cleanliness issues, but overall good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 21:36

Property Description

Central Location
Located just 13 km from Shah Faisal Mosque, Hotel Crown Palace offers a convenient stay for guests wanting to explore Islamabad's popular attractions.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities, including free WiFi, TV, and city views. The hotel also provides 24-hour room service for a comfortable stay.

Convenient Facilities
With free private parking, a shared lounge, and a terrace, Hotel Crown Palace ensures a hassle-free experience for guests looking to relax and unwind during their visit.

Ready to experience a relaxing and convenient stay in Islamabad? Book your room at Hotel Crown Palace now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

4.3
Based on 23 reviews
Cleanliness: 1.05
Service: 7.55
Location: 7.55
Room Quality: 4.05
Amenities: 3.05
Value for Money: 5.05
Food and Beverage: 3.05
Overall Experience: 3.05
B
Basmu • solo_traveller • pk
2
Cons:

Washroom

2026-02-11 • via Nuitee
K
kashif • couple • pk
10
Pros:

Good

Cons:

Good

2026-02-10 • via Nuitee
I
Ishfaq • couple • pk
10
Pros:

A cozy and reliable hotel located near the Kashmir/Murree Highway.
Hotel Crown Palace G12 is suitable for families and frequent travelers.
The service is excellent, and the staff goes out of their way to help.
Highly recommended for a worry-free stay in town.

2026-01-17 • via Nuitee
S
S.B • extended_group • pk
3
2026-01-13 • via Nuitee
A
Abbasi • solo_traveller • pk
10
Pros:

A perfect stay on the edge of kashmir/murree highway. Hotel Crown Palace G12 is a perfect spot for families and travelers. Excellent service and cooperative staff. Highly recommended hotel for a cozy and safe stay in the town.

2026-01-10 • via Nuitee
A
Adil • extended_group • pk
1
Very bad experience
Cons:

The room was not clean. No hot water in winters. Mosquitoes everywhere in the room. They don't even bother to change the bed sheets or clean the room for a single time in 3 days stay. And they don't even refund.

2026-01-06 • via Nuitee
T
Tauqeer • solo_traveller • pk
10
2025-09-18 • via Nuitee
A
arain • solo_traveller • pk
1
2025-09-05 • via Nuitee
O
Omparkash • group • pk
1
Very un professional staff
Pros:

Nothing

Cons:

Staff behavior

2025-04-07 • via Nuitee
H
Haroon • group • ca
1
Wasted, do not recommend scammers
Pros:

The hotel was not honouring the booking and demanding extra money more than double of the price that was mentioned online and argued that he doesn’t have the room that we booked online

2025-04-03 • via Nuitee
M
Muhammad • solo traveller • pk
1
Bad
Pros:

Very very bad hotel no hot water no clean room specially toilet very bad staff specially reception man before booking talk facilities after not providing and just loss money

2025-03-19 • via Nuitee
M
Muhammad • review category business travellers • pk
1
Bad
2025-03-16 • via Nuitee
A
Aamir • solo traveller • pk
5
Passable
2025-03-06 • via Nuitee
J
Jan • family with young children • pk
1
Reception pe bethe uncle ka don’t know bp ka masla hai or what he literally abused me hust for simple questions ke onlin
Pros:

Worst place the staff was really rude

Cons:

Broken furniture

2025-03-04 • via Nuitee
S
S • solo traveller • pk
5
Good for occasional non-picky traveller.
Pros:

Staff was good, always ready to help.

Cons:

Leaky toilet, broken toilet seat, lack of ventilation in the toilet, not sure when the bedcovers/sheets were last changed/washed.

2025-02-24 • via Nuitee
H
Hassan • review category business travellers • pk
2
Very poor
2025-02-17 • via Nuitee
U
Umar • family with young children • pk
6
Pleasant
2025-02-12 • via Nuitee
A
Aamir • with friends • pk
5
Passable
Cons:

Miserably dirty. Untidy quilts. Nasty washroom with unmatched floor tiles and rusty door. Latch was installed on door instead of door lock...comfortless room with loud highway noise. I am sorry but all it is true

2025-01-27 • via Nuitee
M
Muhammad • with friends • sa
8
Very good
2024-12-28 • via Nuitee
A
Adnan • family with young children • pk
1
I will never recommend this hotel to anyone. The hotel receptionist lied me
Pros:

Location

Cons:

I booked Deluxe Quadruple on Booking.com. But hotel receptionist refused to provide us deluxe Quadruple room. Instead he gave us small room with two single beds for a family of four. The room was not cleaned properly. There was no hot water in the shower. The toilet was not cleaned. I am not happy about it. I will not recommend this to anyone.

2024-12-28 • via Nuitee