Sonder The Hancock

Hotels
Sonder
40 Hancock Street , Boston , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean rooms
Beautiful and quiet neighborhood
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.3
Service was generally appreciated, although some guests had complaints about wait times.
Location
8.4
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
6.9
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.6
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.6
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-12 15:24

Property Description

Luxurious Accommodation in the Heart of Boston

Modern Amenities: Sonder The Hancock provides free WiFi and fully equipped kitchens in every unit, complete with a dishwasher, microwave, and toaster. Enjoy the convenience of air-conditioning and essential appliances like a fridge, stovetop, coffee machine, and kettle.

Comfort and Convenience: Each unit is thoughtfully furnished with a wardrobe, flat-screen TV, and a private bathroom stocked with bed linen and towels. Guests can relax in style and feel at home during their stay in Boston.

Prime Location: Located just 300 meters from the center of Boston, Sonder The Hancock is in close proximity to popular attractions like Boston Common, Old State House, and Custom House. Explore the city with ease, with key landmarks and transportation hubs nearby.

Book your stay at Sonder The Hancock now for a memorable experience in Boston!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder The Hancock in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guest stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guest will receive more details from the property management prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. There is ongoing construction on this street which may limit vehicle access. Packages and mail at this location cannot be accepted unless you are staying longer than 30 days. We apologize for any inconvenience. Guests can book housekeeping services on-demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled 24 hours in advance. There is no cable. We have provided a Chromecast for streaming. There is no elevator. Vacation Rental License Number 446104. There is no oven.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

Cleanliness: 7.5
Service: 6.3
Location: 8.4
Room Quality: 7.9
Amenities: 6.9
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 7.6
Z
Zaida young couple pr
8
Beautiful Neighborhood with excellent location and all you need for a short stay at Boston
Pros:

Clean, excellent location, have all supplies needed, safe area. Cozy and comfortable.

Cons:

Lightning, place needs more lights or curtains, if we open windows doors there’s no privacy. Also there’s a lot of flies at the entrance during the day.

2025-07-19 via Nuitee
D
Darcy young couple ca
8
Great location, suited for a young group of people.
Pros:

Great location and walking distance to Boston Common among others.

Cons:

The stairs to our room were quite steep and we were on the third level. The room was fine however; the bedroom was cramped. My wife fell and broke her arm, ending our vacation.

2025-07-11 via Nuitee
I
Ikuko young couple us
2
The worst experience with both Sonder and Booking.com.
Pros:

The location is good.

Cons:

It is the very old building without elevetor. A narrow and winding wooden staircase is dangerous for a woman with heavey suitcases. Low water pressure and clogged basin. Noises from the room above.

2025-07-03 via Nuitee
D
David young couple au
8
Beacon Hill is a great location but don’t stay here if you can’t climb hills or stairs.
Pros:

Beacon Hill is a great location. The apartment was spacious and comfortable.

Cons:

No support staff on site. No instructions about using the laundry (go to Suds and Duds or bring a very large bag of quarters). This didn’t affect us but travelers should be aware that Beacon Hill IS a hill and it’s difficult to approach the property without some climbing. Also, we were on level 3 and as the property is an old building with high ceilings you may need to climb 3 or 4 flights of steep stairs to get to your room.

2025-06-30 via Nuitee
A
Anonymous solo traveller us
10
Exceptional
Pros:

Tastefully furnished and supplied with all the necessities and cookery/cutlery/utensils.

2025-06-17 via Nuitee
S
Sarah young couple au
10
Exceptional
2025-06-11 via Nuitee
A
Anonymous young couple us
9
Very comfortable, easy access, amazing location, and clean!
Pros:

Location!!

Cons:

A little sparse. Barely enough supplies- coffee, towels, etc. but we did have just enough.

2025-06-08 via Nuitee
M
Michael young couple us
7
Good
Pros:

Great location, quiet Street, easy check in

Cons:

For the cost I'd expect things to be less run down (sink faucet entirely loose, shutters that don't quite work completely)

2025-06-01 via Nuitee
T
Teetsel young couple us
10
Exceptional
2025-05-27 via Nuitee
B
Belén young couple se
10
Exceptional
2025-05-26 via Nuitee
G
George
8
George
Pros:

Wonderful. 3 long stair flights a bit of a set back but doable. Must say the shower was awful. Low pressure and clogged shower head. Otherwise very clean and nice.

2025-05-23 via Nuitee
K
Karen review category business travellers us
7
Great place for a well-located stay in a charming and historic neighborhood. Might need to navigate stairs.
Pros:

Location, size, basic amenities, beautiful and quiet neighborhood

Cons:

Climbing stairs

2025-05-22 via Nuitee
A
Andrea young couple gb
9
Superb
2025-05-17 via Nuitee
T
Tracey partner
4
Pros:

This apartment was on the 5th floor with 54 stairs. My husband is disabled and nowhere does this listing say it is a 5 floor walkup.

2025-05-13 via Nuitee
C
Caroline young couple gb
8
Very good
Pros:

Very clean. Excellent location. Well equipped.

Cons:

You need to be fit to get cases to the top floor! Luckily we are.
Shower although lovely and hot rather slow flowing.

2025-05-12 via Nuitee
J
James young couple gb
7
Good
Pros:

Location worked great for us.

Cons:

We had no hot water last few days. When we reported it there was no apology .. just “we will send someone to inspect it”. That is disappointing

2025-04-26 via Nuitee
A
Abigail young couple ie
8
A lovely studio, great location. Perfect for a weekend in Boston.
Pros:

Stylish and good location.

Cons:

Squeaky bed!!!!

2025-04-13 via Nuitee
J
James family with young children us
8
Very good
2025-04-07 via Nuitee
W
W9606OGandreag Solo travel us
8
Good little apartment with some caveats
Pros:

I recently stayed at 40 Hancock for a multi-day sports event at TD Garden and needed a place that was within walking distance of the venue (it is also a quick walk down the hill to Whole Foods). In 2023, I stayed at another Sonder in Boston – the Pierce, in the Fenway area. I loved this staffed and new high-rise luxury building but Fenway was too far this time.

The Hancock is very different as it is a townhouse with no elevator or staff on site. I reserved Unit 2, which is on the ground floor. I had read reviews that said it was difficult to bring luggage to the upper floors, so I made sure to reserve a ground floor studio. To enter the ground level, you need to enter through a small set of steps outside the front entrance. At night there is motion sensor lighting.

There are three units on the ground floor, one faces the street and the other two (including unit 2) face the courtyard in the back, where the garbage bins are located. There are paid laundry machines on the ground floor, which I did not use.
As for the unit itself, it was clean and well equipped. The full-size bed was comfortable although I would not recommend it for 2 people as one side was against the wall. I primarily booked this place to due the kitchenette so I could make breakfast. Sonder provides a full fridge, a stovetop with 2 burners, a microwave and a Bosch dishwasher. A coffee machine, electric tea kettle and toaster were also provided along with cookware, dishes and cutlery. The prep area is small but workable.

The living area had a sofa, some additional seating, a flat screen TV and a small table for eating. I noticed that the chairs looked a bit worn. As another reviewer mentioned, a coffee table would be nice to have in the living area.

My least favorite part of the apartment was the bathroom. Although it was clean, it was very small and had no storage except for some space behind the sink. The shower was tiny and had no shelving. After being spoiled by the amazing bathroom at the Pierce, this fell short. I had to put my toiletries in the sink which was very annoying. On the plus side, there were enough hooks to hang towels, including one on the back of the door.

Although the HVAC was set to 74 degrees, it felt a bit damp and cold, especially in late March. Sonder provided 2 space heaters, and I used both. I plugged in one unit near the foot of the bed and the other was in the bathroom. If they had not provided the space heaters, my experience would be very different. I also made sure to turn them off before leaving for the day!

Another issue was security. Although I felt safe most of the time and the unit is secured with a coded lock, the front door was left open a few times. The front door has a code and should be always locked. This could be addressed with a sign reminding guests to close the door firmly.

Overall, the unit served my purpose but at $300 a night, it was a bit overpriced. I also would not recommend this place for people with mobility issues as the building has no elevator and Hancock Street is on a hill and some of the bricks in the sidewalk are loose. If you can deal with some of the caveats I listed above, it is a good little apartment in Beacon Hill.

2025-04-01 via Tripadvisor
M
Mateu young couple es
9
Superb
2025-03-25 via Nuitee