Mood Matuna Hotel Cartagena

Hotels
8.7 (628 reviews)
3271 Carrera 9a , Cartagena de Indias , co

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Noise disturbances
Inadequate laundry instructions

Categories

Cleanliness
8.46
Specific sentiment regarding cleanliness mentioned in multiple reviews.
Service
9.13
Positive sentiment about the staff and service quality mentioned in several reviews.
Location
9.17
Multiple reviews praised the excellent location for accessibility to attractions.
Room Quality
8.62
Overall positive mentions about room size and comfort.
Amenities
8.65
Facilities were adequate but could benefit from improvements in laundry service.
Value for Money
8.61
General sentiment implies good value relative to the amenities and services offered.
Food and Beverage
8.16
Breakfast received mixed reviews, but overall food quality was praised.
Overall Experience
8.83
Combines positive reviews and minor complaints, reflecting an overall good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:09

Property Description

Modern Amenities
The property offers a fitness centre and free WiFi throughout, ensuring guests stay connected and active during their stay.

Convenient Location
Located near various popular attractions, including Bolivar Park and Cartagena's Gold Museum, guests can easily explore the city's rich history and vibrant culture.

Delicious Dining Options
Guests can enjoy an American breakfast at the on-site restaurant, providing a convenient and delicious start to the day.

Book your stay at Mood Matuna Hotel Cartagena and experience the perfect blend of comfort and convenience in the heart of Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 628 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.83
J
Javier • solo_traveller • es
8
2026-06-11 • via Nuitee
V
Valéria • solo_traveller • br
9
Pros:

O quarto é otimo

2026-06-11 • via Nuitee
J
Jeffry • solo_traveller • do
9
2026-06-07 • via Nuitee
J
Jeffry • solo_traveller • do
10
Pros:

La habitación

Cons:

Esta muy bien ubicado, pero sl frente hay un edificio un poco feo y gente durmiendo en las calles

2026-06-07 • via Nuitee
D
DieterEnCaroline • solo_traveller • be
9
Ideaal location for excursions
Pros:

The location and the room

Cons:

Breakfast was a bit too much a restaurant and not much a breakfast buffet.
The street out front is dirty and has many unpleasant people making it feel unsafe

2026-06-07 • via Nuitee
I
Ida Paula • couple • br
10
Organizado e bem localizado
Pros:

Muito bem localizado. O quarto é incrível: grande, limpo e organizado com muitos armários. Sensacional o varal no banheiro para os dias de beach club.

Cons:

O Wi-Fi oscila um pouco

2026-06-03 • via Nuitee
L
Louis Philippe • couple • ch
10
2026-05-31 • via Nuitee
A
Angela • couple • us
10
2026-05-31 • via Nuitee
S
Sean • solo_traveller • us
5
Decent place, until this shady experience.
Pros:

Good food in the restaurant, good location, comfy room.

Cons:

I decided that I wasn't in the mood for Caribbean chaos and left the next day. It was ok if I didn't get a refund. However, just yesterday, which was a month later, Mood Matuna charged my card AGAIN for $283.26, and simultaneously refunded $254.36, effectively charging me another $28.90. Mind you, this is in addition to the $260.35 that I already paid for three nights and only stayed one. Seems a little scammy.

2026-05-30 • via Nuitee
N
Nahyanna Cavalcante da • solo_traveller • br
10
2026-05-30 • via Nuitee
A
Ana Luiza • couple • br
1
Tudo pessimo! Fora os funcionários q foram bem atenciosos.
Pros:

Nada

Cons:

O qto cheirava a mofo, eu tive q carregar minhas malas, achei q o hotel tivesse piscina e não tinha e a localização era pessima!

2026-05-25 • via Nuitee
M
Maria Alejandra • couple • co
9
Pros:

el personal muy amable y la habitación muy cómoda.

Cons:

el desayuno

2026-05-25 • via Nuitee
S
Silvio2012 • solo_traveller • br
8
Pros:

Tamanho dos quartos, cama, localização. Dois aparelhos de ar condicionado no quarto dando um conforto termico excelente. Produtos de banho excelentes.

Cons:

Box do chuveiro sem iluminação e luz fraca no reservado com vaso sanitario. Nao tem geladeira no quarto.

2026-05-24 • via Nuitee
J
juan • family_with_children • us
10
2026-05-21 • via Nuitee
C
CARLOS ANDRES • solo_traveller • co
9
Buena relación precio calidad
Pros:

Personal atento a lo que se necesita

Cons:

Que no haya ascensor en el último piso

2026-05-16 • via Nuitee
S
SANTIAGO ALEJANDRO • extended_group • ar
9
2026-05-13 • via Nuitee
T
thiago_2014 • extended_group • br
8
Bem localizado e camas confortáveis!
Pros:

O hotel é muito bem localizado. Fica a dois blocos do Relógio da Cidade Amuralhada. Os principais pontos turísticos da Cidade Amuralhada tem como fazer a pé, em uma pequena ou média caminhada. O quarto que fiquei é enorme, com duas camas kings muito confortáveis. O hotel tem academia e também um bom café da manhã.

Cons:

No anúncio do Booking falava que o quarto tinha frigobar, mas não tinha. Me informaram que nenhum quarto tem, na verdade. O que achei ruim. E o banheiro achei com pouca iluminação.

2026-05-13 • via Nuitee
V
Vera • extended_group • pa
7
Pros:

La cama muy cómoda, buen aire acondicionado y limpia

Cons:

La ubicación y el baño era demasiado chico y mal diseñado

2026-05-07 • via Nuitee
I
Iandra • extended_group • br
10
Melhor escolha para Cartagena
Pros:

Localização excelente, exatamente no meio entre Getsemaní e a Cidade Amuralhada, ambas a 5 min andando do hotel. Toda a equipe do hotel foi muito solícita, extremamente educada e pro ativa para resolver qualquer situação. O café da manhã é a la carte e as opções são bem servidas. O quarto é enorme e foi recpem reformad, então tudo está novinho. Muito bom, voltaria sem pensar 2x.

2026-05-04 • via Nuitee
P
Paulo Cesar • solo_traveller • co
7
2026-05-02 • via Nuitee