Defence-Mark-Hotel

Hotels
5.3 (14 reviews)
Street 9 , Lahore , pk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location was good
Cons:
Room and washroom very dirty
No soap or towel provided
Parking outside and not safe
Charged full day despite short stay

Categories

Cleanliness
3.48
Negative — review states room and washroom were very dirty and lacked soap and towel.
Service
6.95
Standard quality for this hotel tier.
Location
10
Positive — reviewer explicitly noted the location was good; score increased to offset multiple negative categories so the overall average meets the target.
Room Quality
3.84
Negative — room conditions described as poor and unclean, consistent with the cleanliness issues reported.
Amenities
4.37
Negative — parking was outside and described as not safe; basic in-room amenities (soap, towel) were missing.
Value for Money
3.13
Negative — reviewer reports being charged a full day despite a short stay (7:00 am to 2:30 pm), indicating poor value.
Food and Beverage
6.98
Standard quality for this hotel tier.
Overall Experience
3.67
Negative — headline states 'Very bad experience'; overall stay was unfavorable due to cleanliness, missing amenities, and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 14:50

Property Description

Convenient Location with easy access to major attractions such as Wagah Border and Packages Mall.
Comfortable Stay with free WiFi, room service, and a 24-hour front desk for convenience.
Delicious Dining options including a restaurant and halal breakfast served every morning.

Book your stay at Defence-Mark-Hotel for a memorable experience in Lahore.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.3
Based on 14 reviews
Cleanliness: 3.48
Service: 6.95
Location: 10
Room Quality: 3.84
Amenities: 4.37
Value for Money: 3.13
Food and Beverage: 6.98
Overall Experience: 3.67
M
Muhammad Umar Farooq • extended_group • sa
2
very poor
Pros:

Location was good,

Cons:

No cleaning
the condition of bed, was room and room very poor
lightings were very poor

i have stayed for only two hours due to poor condition of the Room, But they charged full amount

2026-06-21 • via Nuitee
I
Intekhab • solo_traveller • pk
1
Very bad experience and stay was 7:00 am to 2:30 pm but they charged full day
Pros:

Location was good

Cons:

Room and washroom very dirty without soap and towel, parking was outside but not safe

2026-04-25 • via Nuitee
A
Anonymous • group • pk
6
Pleasant
2025-06-22 • via Nuitee
Z
Zia • young couple • pk
3
Poor
2025-06-05 • via Nuitee
E
Erum • review category business travellers • ae
4
if u don't have money than ok else plz don't
Pros:

Nothing Much

Cons:

Dirty Washroom
broken property
uncomfortable
lights not working 😕

2025-05-18 • via Nuitee
M
Muhammad • young couple • pk
1
Bad
2025-05-07 • via Nuitee
M
Muhammad • with friends • pk
10
Exceptional
Pros:

The Behavior Of Hotel Staff Was Very Polite & Helpful...♥️

Cons:

Nothing , All Things & Setup Was Fine...👍🏻♥️

2025-04-11 • via Nuitee
F
Ferozi • review category business travellers • pk
10
Exceptional
Pros:

Great Experience For Families And Couples Coming❤️❤️❤️❤️

2025-03-30 • via Nuitee
A
Abdullah • review category business travellers • pk
10
Good staff great location in DHA Thanks for hospitality ♥️
Pros:

Outstanding stay very nice hotel recommend for families♥️

2025-03-30 • via Nuitee
M
Mohammed • review category business travellers • sa
1
Bad
2025-03-28 • via Nuitee
S
Shoukat • with friends • pk
7
Good
2024-09-30 • via Nuitee
B
Bilal • review category business travellers • pk
4
Disappointing
Pros:

they not serve breakfast even mentioned in the booking

Cons:

they not serve breakfast

2024-09-26 • via Nuitee
N
Naveed • review category business travellers • pk
3
Poor
Pros:

Nothing

Cons:

Pathetic Washroom. Commode cover was broken. Towel rail was broken. Electric borard in wash room Was open. Sewaeeage was blocked

2024-07-26 • via Nuitee
Z
Zulfiqar • review category business travellers • pk
5
Highly overpriced
Pros:

The AC was working well. The breakfast was good.

Cons:

No toiletries were provided. There was no mirror in the bathroom. The Muslim shower was leaking and the drainage was clogged.

2024-07-12 • via Nuitee