Hotel Royal Galaxy

Hotels
6.9 (40 reviews)
44-A, R-III, Behind Shaukat Khanam Hospital, Johar Town , Lahore , pk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Good location
Quick check-in process
Cons:
Dirty room
Poor service during cleaning

Categories

Cleanliness
3.68
The room was dirty, had a foul smell, and the sheets were not changed.
Service
8.15
Receptionist processed check-in quickly, but overall service did not meet expectations.
Location
9.19
Location was good. Within the city.
Room Quality
4.64
Room conditions were poor with exposed nails and unclean linens.
Amenities
4.67
No towels or amenities were provided in the room.
Value for Money
8.13
Given the issues, the value for money does not warrant a higher score.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
7.55
Overall experience affected by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 09:35

Property Description

Luxurious Accommodation
Hotel Royal Galaxy, located in Lahore's vibrant Johar Town district, offers a comfortable stay with modern amenities. Air-conditioned rooms with free WiFi and private bathrooms ensure a relaxing experience for guests.

Convenient Location
Situated close to major attractions like Wagah Border and Emporium Mall, our 3-star hotel provides easy access to the city's hotspots. Enjoy hassle-free parking and avail paid airport shuttle services for a seamless travel experience.

Exceptional Service
With a multilingual staff fluent in English and Urdu, Hotel Royal Galaxy offers 24/7 assistance for all guest needs. Whether it's local guidance or room requests, our team is dedicated to making your stay memorable.

Book now for a delightful stay at Hotel Royal Galaxy, your perfect choice in Lahore.

Check-in and check-out hours:
Check-out: 01:30 PM

Location

Guest Reviews

6.9
Based on 40 reviews
Cleanliness: 3.68
Service: 8.15
Location: 9.19
Room Quality: 4.64
Amenities: 4.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 7.55
U
Umaid Razzaq • solo_traveller • pk
5
Pros:

Location was good. Within the city.

Cons:

When I was there for check-in receptionist just processed with documentation and prices and told me the room no and floor and I went and find the room myself and when I entered the room was dirty having foul smell. Then previous customer just left and they didn't change the sheets, wet towel was on the bed, when I asked the to clean it the staff just took the towel and set the bed sheet no changing it.. stains were there on the sheets, the back of the bed had exposed nails that i didn't knew and I hurt my head by hitting into it. No towels no amenities were there in the room.

2026-03-12 • via Nuitee
G
Gulshar • solo_traveller • pk
10
2025-08-27 • via Nuitee
J
Jan • young couple • pk
8
Very good
2025-03-03 • via Nuitee
R
Rehan • with friends • pk
9
Superb
2025-02-01 • via Nuitee
F
Fizzu • review category business travellers • pk
10
Exceptional
Pros:

Ye bohat achy hain hamara first expireance yaha ka bohat acha rha umeed se bhar k tha jis kisi nay b jana ho in k pas jayn bohat corprative hain. Nice persnality again b hum yaha ayen gay inshallah r

2025-01-15 • via Nuitee
S
Saad • review category business travellers • pk
7
Good
2024-12-08 • via Nuitee
I
Ishrat • young couple • pk
10
Exceptional
2024-11-16 • via Nuitee
H
Hamza • review category business travellers • pk
10
Exceptional
2024-11-06 • via Nuitee
S
Shaheeryk • family with young children • pk
7
Good
2024-11-02 • via Nuitee
J
Javed • review category business travellers • pk
9
Superb
Pros:

The staff was very professional ND cooperative

Cons:

Maybe not special thing I noticed

2024-10-27 • via Nuitee
S
Sukhera • solo traveller • pk
7
Good
2024-10-14 • via Nuitee
K
Kiani • young couple • pk
1
Bad
Cons:

Ac aur tv band kar dia tha in logon khtmal kat'ty rhy...

2024-10-06 • via Nuitee
A
Ali • review category business travellers • pk
5
Passable
2024-10-01 • via Nuitee
M
Muhayyudin • young couple • gb
5
Passable
Pros:

The overall stay was okay

Cons:

The location was very off can't easily findable on map the Ac was continously switched ofc the wifi was alos not working well and the room size was too conjusted

2024-09-30 • via Nuitee
J
Jaan • family with young children • pk
4
Disappointing
2024-09-26 • via Nuitee
S
Syed • review category business travellers • ae
7
Good
2024-09-23 • via Nuitee
M
Muhammad • review category business travellers • pk
5
Passable
Cons:

Net issue
Ac Tripping

2024-09-20 • via Nuitee
S
Shahwaiz • review category business travellers • pk
10
Exceptional
2024-09-20 • via Nuitee
T
Tanveer • young couple • pk
10
Exceptional
2024-09-17 • via Nuitee
S
Saeed • review category business travellers • pk
4
Disappointing
Pros:

The cooling of AC was good.
Facilities in room were good like led , wifi , telephone.

Cons:

They switched off main button of air condition of all rooms at 6:00 am. At 8:30 am I called the reception and asked why AC are off. He told me the light has been gone. And when I opened the door and saw the main line, the main electricity was on. I switched on the main AC switch and came to know that there was not light issue and they deliberately switched off the AC buttons .
I asked the room service boy for ironing of clothes but he came back and told there is no shop . The hotel management must have ironing facilities .

2024-09-14 • via Nuitee