Hotel Palmera Real

Hotels
8.4 (77 reviews)
Terminal de Transporte Bucaramanga, Módulo 1 , Bucaramanga , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Adequate amenities
Clean
Cons:
Room comfort
Basic bedding
No breakfast included

Categories

Cleanliness
8.15
Multiple reviews indicate cleanliness, but some mention basic comfort and noise issues.
Service
9.15
Multiple mentions of friendly and attentive staff.
Location
8.65
Conveniently located near the bus terminal, beneficial for travelers.
Room Quality
7.65
Some concerns about comfort and basic amenities like beds.
Amenities
8.65
Good amenities reported like cleanliness and decent TV options.
Value for Money
8.15
Some comments reflect a perception of lack of comfort for the price.
Food and Beverage
8.15
Breakfast praised by several guests, but some reported it not being included.
Overall Experience
8.65
General positive sentiments with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:31

Property Description

Luxurious Amenities
Hotel Palmera Real offers a serene escape with a garden, restaurant, and sauna, perfect for relaxation. Guests can also enjoy a Turkish bath on-site, ensuring a rejuvenating stay.

Convenient Location
Located just a short drive from Palonegro international airport and near the bus terminal, Hotel Palmera Real provides easy access for travelers. Additionally, it is in close proximity to popular attractions like Cacique shopping centre and Cenfer convention centre.

Comfortable Accommodations
Each room at Hotel Palmera Real is designed for comfort with private bathrooms, minibars, and air conditioning. With 24-hour front desk assistance and room service, guests can expect a seamless and enjoyable stay.

Book your stay at Hotel Palmera Real for a perfect blend of luxury, convenience, and comfort.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 77 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
O
orozco ocampo • solo_traveller • co
10
Pros:

Buena ubicación, buena atención, incluye parqueadero cubierto y seguro.

2026-02-10 • via Nuitee
F
FREDERIC • couple • fr
8
Pratique pour transiter en bus.
Pros:

Son emplacement pour transiter une nuit à côté du terminal de bus.

Cons:

Rien

2026-02-08 • via Nuitee
P
Pawel • solo_traveller • gb
8
2026-01-31 • via Nuitee
Q
QINTIAN • solo_traveller • cn
10
All good
Pros:

Good location, walk 2 mins from bus terminal

2026-01-30 • via Nuitee
G
Göran • family_with_children • se
8
Pros:

Läget vid busstationen är perfekt. Tillmötesgående personal som även visade oss var vi kunde äta när vi anlände sent. Fin trädgård.

2026-01-28 • via Nuitee
R
Raul • solo_traveller • co
10
2026-01-26 • via Nuitee
M
Marilou • couple • ca
9
Très satisfaits! Nous reviendrions.
Pros:

L’emplacement était génial (dans le terminal, avec accès à de la restauration). Le personnel était gentil et avenant lorsque nous avions des questions.

Cons:

Chambre un peu désuète.

2026-01-21 • via Nuitee
D
Delcy Del Carmen • family_with_children • co
10
2026-01-17 • via Nuitee
M
Martha Isabel • couple • co
9
Pros:

La atención

2026-01-17 • via Nuitee
A
Ana Belén • solo_traveller • co
5
2026-01-16 • via Nuitee
G
gañan pizarro • family_with_children • co
9
Pros:

La calidez del personal y la comida excelente

Cons:

Se me acabó el tiempo

2026-01-15 • via Nuitee
P
patricia • couple • fr
7
Une nuitée proche du terminal qui permet de ne pas stresser pour prendre un bus tôt
Pros:

Proche du terminal de transport

Cons:

Pas de petit déjeuner, et un peu bruyant

2026-01-15 • via Nuitee
Y
Yamid Humberto • family_with_children • co
10
Pros:

Un excelente sitio

2026-01-14 • via Nuitee
L
luz dary • couple • co
6
Pros:

La ubicación es central, cerca a los sitios de interés.

Cons:

En la noche Las luces del pasillo iluminan la habitación.

2026-01-13 • via Nuitee
T
Toniaub • family_with_children • de
10
2026-01-13 • via Nuitee
A
Andrea • family_with_children • nz
7
Pros:

The location was great for an early morning bus.

Cons:

Long, drawn out checkin process.

2026-01-10 • via Nuitee
C
Catalina • extended_group • co
8
Good people and excelent stay
Pros:

The staff of reception César is a great person and excelent attention
The restaurant staff la señora Gloria is the best she have an excelent service with all the people

Cons:

Maybe some time the voice of the bus is not good

2026-01-09 • via Nuitee
V
Víctor Enrique • family_with_children • co
10
2026-01-07 • via Nuitee
S
Sastoque • family_with_children • co
10
2026-01-06 • via Nuitee
S
Sastoque • family_with_children • co
9
Pros:

Las instalaciones, la atención del personal

Cons:

El ruido que realizan los buses del terminal es demasiado fuerte y es un poco incómodo, pero a la vez es entendible por la ubicación

2026-01-06 • via Nuitee