Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good customer service
Great location
Cons:
Need for room renovations
Old towels

Categories

Cleanliness
7.46
Clean and comfortable but towels are old.
Service
8.43
Good customer service; staff are wonderful.
Location
8.97
Great central location; easy access to city.
Room Quality
6.92
Rooms need renovation and towels need replacement.
Amenities
8.45
All amenities provided; good security.
Value for Money
7.91
Reasonable pricing for the provided services.
Food and Beverage
7.96
Good breakfast with both hot food and juice.
Overall Experience
7.93
Very good experience; would definitely recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Accommodation
Hera Hotel Kampala, located in the heart of Kampala, boasts a range of deluxe rooms and suites for a comfortable stay.

Top-Notch Amenities
Guests can enjoy access to a fitness centre, sauna, and a delicious restaurant and bar on-site.

Convenient Location
Situated near popular attractions like Gaddafi National Mosque and Fort Lugard Museum, Hera Hotel Kampala offers easy access to the best of the city.

Book your stay at Hera Hotel Kampala now for an unforgettable experience in Uganda's vibrant capital.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 60 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Jean-Luc solo_traveller fr
8
Pros:

Petit déjeuner très bien et copieux.

Cons:

Rue bruyante

2026-02-27 via Nuitee
I
Ibrahim solo_traveller gb
5
2026-01-31 via Nuitee
S
Stefano couple it
8
2026-01-19 via Nuitee
W
Wagna couple au
5
2026-01-08 via Nuitee
M
Mohammad solo_traveller us
10
Very comfortable
Pros:

Every body was very helpful

Cons:

Food was very testy

2026-01-05 via Nuitee
H
Hameem1 family_with_children ug
7
2025-12-15 via Nuitee
D
Dan solo_traveller us
10
Good Customer Service, Good Security 24/7 & All Amenities provided! I highly recommend -Hera Hotel to Internatio
Pros:

Good Security 27/7, Great Customer Service & All Amenities provided!

Cons:

Nothing, All was great 👍!

2025-12-10 via Nuitee
H
Hameem1 solo_traveller ug
4
Pros:

The staff are wonderful

Cons:

They need to renovate some rooms, there is urgency to replace all the towels.

2025-11-04 via Nuitee
H
Hameem1 family_with_children ug
7
2025-10-19 via Nuitee
H
Hameem1 solo_traveller ug
7
Pros:

The reception & customer care is awful. The staff are amazing.

2025-10-05 via Nuitee
H
Hameem1 solo_traveller ug
7
2025-10-05 via Nuitee
H
Hameem1 solo_traveller ug
10
Pros:

Everything is perfect

Cons:

They need to change the towels, they are old now.

2025-10-05 via Nuitee
H
Hameem1 couple ug
10
2025-10-05 via Nuitee
H
Hameem1 solo_traveller ug
7
2025-10-05 via Nuitee
P
Peter solo_traveller au
8
Great location, clean and comfortable.
Pros:

Location is great. Right in the centre of the city. Good security and the staff can’t do enough to help you.

Cons:

Aircon was a little weak. Would have liked a more powerful ac unit in the room.

2025-09-19 via Nuitee
J
Jamir solo_traveller gb
10
Very good experience, I would definitely recommend it
Pros:

Good breakfast hot food and cold juice

Cons:

The mattress was too hard not comfortable at all 🥲

2025-09-02 via Nuitee
R
Richard solo_traveller us
7
Receptionists are so good. Restaurant stuffs are amazing. Most all stuffs are good except some of the stuff can have att
Pros:

It good place, quiet environment.

Cons:

Gym place need A/C. It too hot and can’t focus good.

2025-07-01 via Nuitee
M
Martin review category business travellers ch
8
Very good
2025-06-02 via Nuitee
M
Mutwa young couple us
10
Excellent
Pros:

Excellent service

Cons:

Food

2025-05-09 via Nuitee
A
Ahmed solo traveller ae
10
Good hotel.
Pros:

No

Cons:

No

2025-05-09 via Nuitee