Facilities

Television in common areas
Nightclub
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Good customer service
Great location
Cons:
Need for room renovations
Old towels

Categories

Cleanliness
7.46
Clean and comfortable but towels are old.
Service
8.43
Good customer service; staff are wonderful.
Location
8.97
Great central location; easy access to city.
Room Quality
6.92
Rooms need renovation and towels need replacement.
Amenities
8.45
All amenities provided; good security.
Value for Money
7.91
Reasonable pricing for the provided services.
Food and Beverage
7.96
Good breakfast with both hot food and juice.
Overall Experience
7.93
Very good experience; would definitely recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Accommodation
Hera Hotel Kampala, located in the heart of Kampala, boasts a range of deluxe rooms and suites for a comfortable stay.

Top-Notch Amenities
Guests can enjoy access to a fitness centre, sauna, and a delicious restaurant and bar on-site.

Convenient Location
Situated near popular attractions like Gaddafi National Mosque and Fort Lugard Museum, Hera Hotel Kampala offers easy access to the best of the city.

Book your stay at Hera Hotel Kampala now for an unforgettable experience in Uganda's vibrant capital.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 63 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kennedy • solo_traveller • us
10
Fabulous
Pros:

The staff were very receptive

Cons:

It’s strategically located

2026-03-17 • via Nuitee
J
Jean-Luc • solo_traveller • fr
8
Pros:

Petit déjeuner très bien et copieux.

Cons:

Rue bruyante

2026-02-27 • via Nuitee
I
Ibrahim • solo_traveller • gb
5
2026-01-31 • via Nuitee
S
Stefano • couple • it
8
2026-01-19 • via Nuitee
W
Wagna • couple • au
5
2026-01-08 • via Nuitee
M
Mohammad • solo_traveller • us
10
Very comfortable
Pros:

Every body was very helpful

Cons:

Food was very testy

2026-01-05 • via Nuitee
H
Hameem1 • family_with_children • ug
7
2025-12-15 • via Nuitee
D
Dan • solo_traveller • us
10
Good Customer Service, Good Security 24/7 & All Amenities provided! I highly recommend -Hera Hotel to Internatio
Pros:

Good Security 27/7, Great Customer Service & All Amenities provided!

Cons:

Nothing, All was great 👍!

2025-12-10 • via Nuitee
H
Hameem1 • solo_traveller • ug
4
Pros:

The staff are wonderful

Cons:

They need to renovate some rooms, there is urgency to replace all the towels.

2025-11-04 • via Nuitee
H
Hameem1 • family_with_children • ug
7
2025-10-19 • via Nuitee
H
Hameem1 • solo_traveller • ug
7
2025-10-05 • via Nuitee
H
Hameem1 • solo_traveller • ug
7
Pros:

The reception & customer care is awful. The staff are amazing.

2025-10-05 • via Nuitee
H
Hameem1 • solo_traveller • ug
7
2025-10-05 • via Nuitee
H
Hameem1 • couple • ug
10
2025-10-05 • via Nuitee
H
Hameem1 • solo_traveller • ug
10
Pros:

Everything is perfect

Cons:

They need to change the towels, they are old now.

2025-10-05 • via Nuitee
P
Peter • solo_traveller • au
8
Great location, clean and comfortable.
Pros:

Location is great. Right in the centre of the city. Good security and the staff can’t do enough to help you.

Cons:

Aircon was a little weak. Would have liked a more powerful ac unit in the room.

2025-09-19 • via Nuitee
J
Jamir • solo_traveller • gb
10
Very good experience, I would definitely recommend it
Pros:

Good breakfast hot food and cold juice

Cons:

The mattress was too hard not comfortable at all 🥲

2025-09-02 • via Nuitee
R
Richard • solo_traveller • us
7
Receptionists are so good. Restaurant stuffs are amazing. Most all stuffs are good except some of the stuff can have att
Pros:

It good place, quiet environment.

Cons:

Gym place need A/C. It too hot and can’t focus good.

2025-07-01 • via Nuitee
M
Martin • review category business travellers • ch
8
Very good
2025-06-02 • via Nuitee
M
Mutwa • young couple • us
10
Excellent
Pros:

Excellent service

Cons:

Food

2025-05-09 • via Nuitee