Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable beds
Great location
Delicious breakfast
Cons:
Old rooms in the antique tower
Gym area could improve
Small pool

Categories

Cleanliness
9.21
Most reviews commend the cleanliness as excellent, contributing positively.
Service
9.18
Frequent mentions of attentive and friendly staff highlight the excellent service.
Location
9.22
Many reviews praise the great location, making it easy to access popular areas.
Room Quality
8.17
Some reviews mentioned older rooms, especially in the older tower.
Amenities
8.7
General positive remarks about the amenities, though some areas like the gym could improve.
Value for Money
9.16
Most guests felt the value matched the price, particularly when considering breakfast.
Food and Beverage
9.21
Breakfast and other dining options received high praise.
Overall Experience
9.18
Overall positive sentiments across reviews, indicating a strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:36

Property Description

Modern Hotel with Elegant Decor
Sonesta Hotel Cali, located in the north of Cali, offers a modern stay just 19 km from Alfonso Bonilla Airport. The rooms feature elegant lighting and pale cream décor, equipped with LCD TVs, air conditioning, and coffee makers.

Gourmet Dining and Shopping
Indulge in fusion specialties at Cook´s restaurant or savor a delicious American breakfast at Mango's restaurant. Guests can explore designer boutiques at Chipichape Shopping Centre and Zona Rosa.

Relaxation and Convenience
Enjoy free WiFi, well-equipped gym, and spa services at the hotel. Additionally, benefit from free parking, guided city tours, and show tickets arranged by the tour desk.

Book now to experience luxury and convenience at Sonesta Hotel Cali!

Important information:

As per Colombia's tax laws, foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when they receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11, or TP12 stamp or visa upon entry to the country. The exemption only applies to room package rates (accommodations plus service). The permit must be shown upon arrival.

Please note that for the 19% VAT exemption:

For the application of the exemption, foreigners and Colombians who enter the national territory without the intention of settling in Colombia and who prove such condition are considered residents abroad.

Please note that for reservations of 5 or more rooms, an advance payment of the total reservation amount is required; this must be made within the established period to ensure availability.

The foreigner residing abroad must prove this condition by presenting the original passport, the Andean card, or the Mercosur card proving their migratory status; for this purpose, the passport must be stamped with the PT code (tourist permit) with a validity of 90 days, or with the type V visitor's visa.

The national will prove his status as a resident abroad, by presenting the documentation issued by the authorities of the country of residence (ID of the country of residence, aliens card, residence card or residence certificate), with the respective stamp of entry to the country stamped in the Colombian passport; therefore, it does not apply if the entry to the country is made through BIOMETRIC MIGRATION.

The exemption will apply in all cases to the purchase of a tourist package by a national or foreign resident abroad.

Please note that the property can accommodate pets weighing no more than 10 kg.

Please note that pets will incur an additional charge of COP 70,000 per stay.

Please note that the property will not accommodate the following dog breeds:

-Staffordshire Bull Terrier.
-Dobermann.
-Tosa.
-American Staffordshire Terrier.
-Bullmastiff.
-American Pit Bull Terrier.
-Dogo Argentino.
-Bull Terrier.
-Fila Brasileiro.
-Neapolitan Mastiff.
-Dogue de Bordeaux.

All pets staying at this property must be up to date on vaccinations. guests are required to present their vaccination cardGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9
Based on 1800 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
G
Gustavo Luis solo_traveller es
9
2026-08-25 via Nuitee
S
SANCHEZ CERON couple co
9
Confort
Pros:

La atención del personal e instalaciones

Cons:

Los daños de los puentes q comunican las torres

2026-08-24 via Nuitee
M
Monita7710 extended_group co
10
2026-08-23 via Nuitee
D
Delsida extended_group pe
10
Comodidad
Pros:

Si

2026-08-19 via Nuitee
D
Diana Ximena couple fr
10
Pros:

Absolutamente todo! En especial el servicio de todo el personal.

2026-08-18 via Nuitee
R
Rene Salas family_with_children co
9
EXCELENTE ESTADÍA
Pros:

Las habitaciones son grandes y espaciosas. El aseo es impecable. Tienen una bonita vista de la ciudad. Las camas son cómodas, Tiene un monibar si necesitas alguna bebida. Tienen un restaurante grande, bonito y con muy buena variedad de comida. Tiene agua caliente con buena presión, buen servicio de wifi, parqueadero si lelvas vehículo. Canales de TV si te quieres relajar un rato. Además tiene un escritorio con silla si necesitas trabajar un rato.

Cons:

Desafortunadamente por la situación, no se podían usar las zonas húmedas. Además el baño tiene una tina que no se puede usar porque no tiene un tapón que permita retener el agua. Para que una tina en tu baño si no esta habilitada para uso.

2026-08-18 via Nuitee
V
Valentina family_with_children co
6
Hotel bonito buen desayuno
Pros:

El baño

Cons:

No nos avisaron que la piscina no se podía utilizar debido a la contingencia a pesar de que llamamos a preguntar si las instalaciones estaban bien .No hay dispensador de agua en el lobbie

2026-08-17 via Nuitee
D
Dulce Maria solo_traveller mx
10
Pros:

Excelente servicio

2026-08-17 via Nuitee
P
Pardo solo_traveller co
10
2026-08-14 via Nuitee
T
TOUFIK couple fr
10
2026-08-13 via Nuitee
M
Maria Cristina solo_traveller co
10
Pros:

La calidad humana de su personal, muy atentos, la habitación muy cómoda, la ubicación inmejorable, cercano a muchos lugares de interés y restaurantes, un espacio en el que se puede descansar y trabajar sin problema. Sin duda regresaré.

2026-08-11 via Nuitee
A
andres couple co
10
Pros:

La atención

Cons:

La
Ducha un poco vieja

2026-08-09 via Nuitee
J
Jose couple co
8
Buen ají
Pros:

La cama

Cons:

El parqueadero

2026-08-06 via Nuitee
C
Claudia Patricia solo_traveller co
10
Excelente relación calidad y precio
Pros:

El desayuno es deli y todos son muy amables.

Cons:

Todo me gustó

2026-08-05 via Nuitee
C
Claudia Patricia solo_traveller co
10
La comida deliciosa
Pros:

La comida del restaurante cooks es deliciosa

Cons:

Todo me gustó

2026-08-05 via Nuitee
A
Aart solo_traveller nl
9
2026-08-04 via Nuitee
M
MMartinezAbril couple co
9
Un lugar para descansar
Pros:

El desayuno, el Jacuzzi, las almohadas

Cons:

La ducha es muy reducida y riesgosa por ser una tina

2026-08-04 via Nuitee
A
ARTURO extended_group co
9
A Delirio en Sonesta
Pros:

Actitud del personal

2026-08-03 via Nuitee
I
Ingrid couple co
8
Central
Pros:

El desayuno es demasiado completo

Cons:

Todo me gustó

2026-08-02 via Nuitee
I
Ingrid solo_traveller co
8
Un hotel muy central
Pros:

El desayuno súper variado

Cons:

Todo me gustó

2026-08-02 via Nuitee