Quest Carlaw Park Serviced Apartments

Hotels
•
Quest Apartment Hotels
8.8 (811 reviews)
15 Nicholls Lane, Carlaw Park, Parnell , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Quiet Location
Friendly Staff
Clean Rooms
Cons:
Noise from neighboring rooms
Air conditioning issues

Categories

Cleanliness
8.84
Clean, modern property with well-maintained rooms.
Service
9.31
Friendly and accommodating staff were a highlight.
Location
9.35
Excellent location, central and quiet, with easy access.
Room Quality
8.3
Rooms well-equipped but some mentioned noise and air conditioning issues.
Amenities
8.33
Good amenities provided, including kitchenware and free laundry.
Value for Money
8.79
Generally good value, though parking costs were noted.
Food and Beverage
8.34
Nearby breakfast options and local eateries available.
Overall Experience
9.11
Guests generally enjoyed their stays with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Luxurious Serviced Apartments in Auckland

Stylish Accommodation: The Quest Carlaw Park offers elegant serviced apartments with spacious lounge areas and well-equipped kitchens, providing independent accommodation in contemporary surroundings.

Convenient Amenities: Each apartment features one or two bedrooms, a laundry with washing machine and dryer, and complimentary WiFi, ensuring a comfortable stay for guests.

Access to Next Generation Gym: Guests can enjoy access to the nearby Next Generation Gym, complete with an indoor lap pool, spa, and sauna, perfect for unwinding after a day of exploring Auckland's attractions.

Experience luxury and convenience at Quest Carlaw Park - Book your stay now!

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.

Quest Carlaw Park enforces a strict No Party Policy for the comfort and security of all guests. Quest Carlaw Park reserves the right to terminate the reservation immediately, request full payment for accommodations and other costs incurred, at any point during the stay if this policy is violated. Guests will be escorted off the property immediately.

Please note that reception hours are as follows:

0700 - 2100 from Monday to Thursday
0700 - 1900 on Fridays and
0800 - 1600 on Saturdays, Sundays and public holidays.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 1 year old to 16 years old stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

Location

Guest Reviews

8.8
Based on 811 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
P
Polly • couple • nz
7
2026-02-14 • via Nuitee
C
CHEN • family_with_children • cn
10
2026-02-14 • via Nuitee
T
Thomas • couple • us
10
Pros:

Great location, close to restaurants and transit.

2026-02-14 • via Nuitee
K
Kylie • couple • nz
7
Just what we expected. Great location for the tennis.
Pros:

Perfect location for attending the tennis.

Cons:

A vending machine would be helpful.

2026-02-14 • via Nuitee
S
Sally • couple • nz
8
Great little stay and excellent value
Pros:

Excellent location, super friendly staff who went above and beyond to help. Comfy bed, clean room.

Cons:

There was a leak above our shower, it dripped into the shower base intermittently. The manager came to look but couldn't help, he was very apologetic though and gave us towels to dull the noise of the drip. The place was fully booked so couldn't move rooms.

2026-02-12 • via Nuitee
C
Chris • solo_traveller • nz
9
2026-02-12 • via Nuitee
G
Gerda • couple • nz
10
2026-02-11 • via Nuitee
R
Regan • couple • nz
10
Pros:

Close to everything

2026-02-08 • via Nuitee
C
Charlotte • family_with_children • gb
9
Excellent
Pros:

It was well furnished, comfortable, had everything we needed

Cons:

The general building had a smell of cigarette smoke. Not in the apartment

2026-02-01 • via Nuitee
S
Sonia • family_with_children • fr
8
2026-01-31 • via Nuitee
B
Benjamin • extended_group • au
8
2026-01-29 • via Nuitee
M
Miers • family_with_children • nz
10
2026-01-28 • via Nuitee
D
Dave • couple • us
9
2026-01-26 • via Nuitee
J
Jacinda • family_with_children • nz
10
Amazing
Pros:

Amazing. Everything about it. The value for money. So close to Parnell

2026-01-25 • via Nuitee
K
Karen • family_with_children • nz
7
It was great for our 3 nights and within walking distance to Starship
Pros:

Great location for us to visit Starship

Cons:

The street noise, maybe the windows need to be double glazed.

2026-01-25 • via Nuitee
L
Lynette • extended_group • nz
8
Pros:

Friendly staff
Easy access to carpark. Quiet area and close to spark arena
Clean

Cons:

Booked 2 studio rooms and they were located on different floors.
Rooms came to $518 yet charged for $553.86.
Would like to know why I was charged the extra $35.86, seems an odd amount
Small beds when split apart. Need to be a king single not single for the older person.

2026-01-20 • via Nuitee
M
Michael • solo_traveller • nz
8
Served my purpose
Pros:

Close to hospital

Cons:

Being woken at 2.30am to fire siren

2026-01-19 • via Nuitee
T
Tina • extended_group • nz
10
Relaxed and the staff were very accommodating
Pros:

Nice and clean the double room was very big

Cons:

Maybe have some hot chocolate

2026-01-19 • via Nuitee
S
sonia • couple • nz
8
2026-01-19 • via Nuitee
K
Keryn • family_with_children • nz
10
Pros:

Great value for money and perfect central location with best gym facilities
Loved our stay
Will definitely be back again for sure

2026-01-19 • via Nuitee